We had a family group of 10 that stayed at Lake Dillon Condominiums over Spring Break. Four parents and our adult children. We were assessed a $65 additional cleaning charge and a $32.50 reservation booking fee. When I called to dispute the charges, I was told the room was "trashed" and there was nothing they could do. We are responsible people and the room wasn't trashed, it had been lived in for 5 days and obviously needed cleaning. When I asked for their definition of trashed, I was read the portion of the rental agreement allowing them to charge us for additional cleaning, etc.
I think this was an additional profit center that was added. We won't be back. By the way, these two families have been doing this same vacation for 15 years and we have never had anything like this added.
Watch out for the Summit Resort Group and Lake Dillon Condiminiums.
- Also Known As:
- Lake Dillon Condominiums Hotel Dillon
- Lake Hotel Dillon