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“No Hot Water, No warning, No adjustment” 2 of 5 bubbles
Review of La Quinta Inn Denver Cherry Creek

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La Quinta Inn Denver Cherry Creek
Ranked #90 of 154 Hotels in Denver
New Hampshire, United States
1 review
“No Hot Water, No warning, No adjustment”
2 of 5 bubbles Reviewed May 27, 2014

Upon arrival we were informed that there had been a fire and that more time was needed to get the room ready since all linens had to be removed and cleaned. That was OK. BUT we were not informed that there was no hot water available. The next morning we asked for a price adjustment and were told the supervisor was "off-site." We did not believe that. Later we met another couple had their bill adjusted downward. Finally, the grass dog area had been paved over but the handout did not indicate this. We could walk the dogs down the adjacent street so that was OK.

  • Stayed May 2014, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with La Quinta

Helpful?
Thank Harvey G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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418 reviews from our community

Traveler rating
    62
    139
    102
    69
    46
See reviews for
155
61
58
106
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • Any
English first
Rochester, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed May 25, 2014

This is more like a cheap motel with hotel prices. We were given rooms on the side of Colorado Blvd. which is a very busy street. I commented that I had booked the rooms almost 2 mos. ago, and the desk manager snidely remarked that so had everyone else and the hotel was full.
There was a fire on the second floor towards the end of the motel on the last night of our stay. We were awakened by police at 3:30 am to get out of our rooms. We were able to go back and get our belongings in the very smoky rooms. NO smoke detectors went off. All of my belongings smelled like smoke.
I guess I would expect a hotel chain to take this seriously and want to do right by the customer. I do NOT feel valued as a customer. I received an automated survey from La Quinta about my stay the next day. I listed my concerns. I received a form letter from the general manager of the Denver Cherry Creek. I finally called guest services at the corporate office and spoke to two guest service assistants which led to a call from the regional manager in Washington. The regional manager's comment was that they checked the smoke detector in the room and that it worked. I hung up the phone feeling unsatisfied.

Room Tip: Do NOT get a room on Colorado Blvd,
See more room tips
  • Stayed May 2014, traveled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank smj1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fort collins, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed May 19, 2014

I'm used to La Quinta's being hotels and not motels. The initial key cards were not done correctly and didn't work. The room smelled of old cigarette smoke. The water and snack were not given to me. The area was noisy and the dog next door did bark sometimes.

  • Stayed May 2014, traveled solo
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with La Quinta

Helpful?
1 Thank Linda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bayfield, Colorado, United States
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed May 11, 2014

Room seemed clean, beds ok. It is a noisy location with lots of traffic. I thought prices high for the quality of this hotel. All La Quinta breakfasts not the same. It seemed just fair. Staff was very nice.

  • Stayed May 2014, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Darla L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville, Oregon
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed May 10, 2014

You may do well to avoid the particular La Quinta. It seems to be frequented by a low-end clientele who have no problem with talking and making noise outside the rooms in the middle of the night. In addition, although the room interiors have been updated, the exterior is in rough shape and is not kept in good order.

  • Stayed May 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with La Quinta

Helpful?
Thank Jeff G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Quinta Inn Denver Cherry Creek

Property: La Quinta Inn Denver Cherry Creek
Address: 1975 South Colorado Boulevard, Denver, CO 80222
Phone Number:
Location: United States > Colorado > Denver
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #90 of 154 Hotels in Denver
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — La Quinta Inn Denver Cherry Creek 2.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
La Quinta Inn Denver Cherry Creek Hotel Denver
La Quinta Denver
Denver La Quinta

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