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Reviewed May 12, 2017

I had to switch my room keys 3 times because they sent me to a room with a traditional lock and key but they gave me a swipe card. Then they didn't activate the swipe correctly on the next room. The woman was very nice and tried her best but I had a long trip and this frustrated me. I also got there at 1:30 and they said absolutely no check ins before 3 and at 2 people came in off the streets with no reservations ( I did have a reservation) and they were sending them to rooms. Finally I asked after this happened a couple times and they said I could go to my room but they knew very well I was sitting there waiting. Rooms themselves were fine for a night to crash.

Date of stay: May 2017
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank donaldcN8607UG
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 8, 2017

Date of stay: May 2017
  • Trip type: Traveled on business
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    • Cleanliness
    • Service
Review collected in partnership with Ramada
This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RamadaM5280, General Manager at Ramada by Wyndham Denver Downtown, responded to this reviewResponded May 22, 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed May 8, 2017

Date of stay: May 2017
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 8, 2017

Date of stay: May 2017
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 6, 2017

The staff needed more training on The area they Are located in and how to answer questions egen a guest is calling in to book a reservation. Much of the information I was given was not accurate.

Date of stay: May 2017
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank marcia308
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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