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Ramada by Wyndham Denver Downtown
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Reviewed May 4, 2017 via mobile
The worst hotel I have EVER stayed at!

I'm currently doing a 2500 mile road trip by myself, and can safely say that the Ramada Denver Downtown is the worst hotel I have EVER stayed at! The front desk staff are rude and unhelpful, the hotel is in a bad area, the phones and wifi don't work in any of the rooms (I informed the front desk attendant who was very rude to me about it), the breakfast was awful, and the building is in a terrible state and needs renovating urgently. Someone tried to get into my room at 3am which gave me huge anxiety, and I couldn't contact reception to ask for help because the phone or Internet didn't work. I was absolutely disgusted at this hotel and the terrible way it treats its customers - and ended up checking out a night early because I couldn't stand another night there. Not worthy of the Ramada name - do NOT stay here.

Date of stay: May 2017
Trip type: Traveled solo
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Reviewed April 29, 2017
Bad Bed

Uncomfortable bed, the maid I talked to was assume, front desk excellent, breakfast good, TV aweful, wifi was awesome, channels on TV barely worked, but wifi was good so I used my IPad to watch movies.Great location. Overall good stay at hotel.

Date of stay: April 2017
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
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Reviewed April 29, 2017 via mobile
Tired and wore out

About 1 mile from 16th Street mall in a quirky interesting neighborhood. 70's vintage hotel with recent poorly done cosmetic renovation. Huge pothole in front of door in their own driveway. Why? Is this the first impression desired. Beneath Ramada' s already modest standards. Lobby frayed and dilapidated. Inexpensive as would be expected, convenient to local potshops.

Date of stay: April 2017
Trip type: Traveled on business
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Reviewed April 26, 2017

Date of stay: April 2017
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Ask marissahodges about Ramada by Wyndham Denver Downtown
This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 20, 2017
NEVER AGAIN!

Without a doubt the rudest clerk at a check in in my life only to find a dirty room, with ripped drapes, a dirty sock on the floor, OH MY GROSSNESS when I got under the desk to plug in the coffee maker and a huge piece of granite topped furniture with a fridge to heavy for us to move was pulled out in the middle of our room. TV did not work, we had to lay the bathroom towels on ourselves after pulling extra shirts from our luggage on it was so cold. However, the breakfast was great and the clerk at check out seemed nice. AWFUL EXPERIENCE!!

Room tip: It was supposed to have wifi.
Date of stay: April 2017
  • Trip type: Traveled on business
    • Location
    • Cleanliness
    • Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RamadaM5280, General Manager at Ramada by Wyndham Denver Downtown, responded to this reviewResponded April 21, 2017

Thank you for taking the time to share a review regarding your stay with us. I would like to take this opportunity to apologize for the inconveniences you experienced during your stay. Your feedback is critical in helping us make the changes necessary to ensure a flawless stay in the future. we hope to see you again on your next trip to Denver.

Kind Regards
Sonia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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