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“Great location” 4 of 5 stars
Review of The Westin Denver Downtown

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The Westin Denver Downtown
Ranked #32 of 150 Hotels in Denver
Certificate of Excellence
Chicago
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Great location”
4 of 5 stars Reviewed July 15, 2014

We stayed here for 3 nights while in town for a convention. Our corner King Room on the 10th floor was clean, spacious and very quiet. The hotel was located within walking distance of many food options, shopping and the Colorado Convention Center. The free 16th St Mall buses were handy and next time we will definitely try the B-Cycles. The Chihuly exhibit at the Denver Botanic Gardens is not to be missed.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Service
Helpful?
2 Thank Lisa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc B, Manager at The Westin Denver Downtown, responded to this review, July 17, 2014
Lisa W,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Marc
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,175 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (245)
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English first
Peru, Indiana
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 15, 2014

Spent a great week in Denver at this hotel....Can not imagine a hotel with a better location....just off of the 16th street mall......and close to many many restaurants......Lodo is a 5 minute walk.... Convention Center a 10 minute walk..... Coors Field 15 minute walk.....Had a patio room, awesome, with a huge patio, and a great view of the mountains.......was even able to check into the room at 7:30 in the morning .....only negative had to do with billing, they made a simple request into a 30 minute ordeal, then when I got back home, discovered that I had been charged for an extra day, one two minute phone call fixed the problem though....would definitely stay here again...

Room Tip: Stayed un a patio room on the Fourth floor, it was awesome, huge patio, great view of the mountains...
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  • Stayed July 2014, traveled on business
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Service
Helpful?
Thank Indiana5452
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc B, Manager at The Westin Denver Downtown, responded to this review, July 17, 2014
Dear Indiana5452,

Thank you for the great review of our hotel! Glad you enjoyed the location and all the city has to offer.

Sincerely,
Marc
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Forks, North Dakota
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 10, 2014

We stayed here for a conference that was hosted at the Convention Center. The beds are comfortable and the views can be nice (we had a mountain view). There is an indoor/outdoor pool, albeit shallow under five 5eet. Location is very nice in the heart of downtown if you can handle that. It was my first experience to Denver. Everything seems to be reachable by walking. There are a lot of places to eat and shop if you which. The desk personnel and concierge are very helpful too. It is an expensive hotel however, fortunately we had gotten the room for a discounted rate. Our room even had a complimentary bottle of wine, Do not touch the tray of snacks as you will get charged for them (we did not touch them).

Room Tip: get a Mountain view room
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  • Stayed July 2014, traveled on business
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
Thank Mike H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc B, Manager at The Westin Denver Downtown, responded to this review, July 14, 2014
Mike H,
Thank you for the great review of the Westin. I am glad you enjoyed your first visit to Denver. We hope to see you again.

Best,
Marc
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed July 7, 2014

Aside for a being a nice hotel, their customer service was excellent ! and I would like to recognize the following people: front desk associate: Sarah Ryan; V's Lounge : Jennifer Marchant and Rey Sanchez; Agusta Restaurant : Iliana . Congratulations !

Room Tip: In the heart of Down Town Denver all types of transportations are available.
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  • Stayed July 2014, traveled on business
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Service
Helpful?
Thank mikedennis_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc B, Manager at The Westin Denver Downtown, responded to this review, July 11, 2014
mikedennis_13,
thank you for the great review. Glad you enjoyed the service while at the hotel. Sarah, Jennifer, Rey and Iliana do a great job for us. Hope to see you again soon.

Best, Marc
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed July 7, 2014

Our company recently hosted a business conference at this property for 350 people. The hotel event and banquet staff were excellent. They quickly became part of our team and helped with everything from meal logistics to budget and time management to assisting with minor organization details. Rhiannon, Ashley, Anastasha, Lucia, Szilvia and John were instrumental in helping us pull off a successful event. We really appreciate their genuine hospitality and service and could have not have pulled such a successful event without them. Also, the food was great!

Room Tip: The rooms on the patio level are the best. Great to have outdoor access.
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  • Stayed June 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank MichalWestVillage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc B, Manager at The Westin Denver Downtown, responded to this review, July 11, 2014
MichalWestVillage,
Glad to hear you enjoyed the hotel and event team. Great that Rhiannon, Ashley, Anastasha, Lucia, Szilvia and John played a part in making your event a success.

Hope to see you again soon.
Marc
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baku, Azerbaijan
Level Contributor
30 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed July 5, 2014

Westin has an opportunity to really make strides in creating a positive marijuana vacay that doesn't impact other guests while capturing an opportunity to demonstrate a progressive marijuana use policy, but instead provides limited direction about marijuana use on-site that leaves one befuddled.

What's more, by continuing to refuse to provide adequate facilities for the consumption of marijuana, Westin only sustains the stigma that medical and recreational marijuana users have lived with for decades up to this point. Guests I saw were often relegated to coping a bowl out by the trash can on the corner near the front of the hotel or in the park behind the hotel, with rats and vagrants.

Westin, please note that cannabis is currently under review by the FDA for rescheduling as a class 2 narcotic and as such you will sooner or later have to be prepared to provide adequate facilities.

Front desk staff distribute phosne numbers that can be texted for any advice. The cards say "Ask anything, any time." My first contact at this number for appropriate places to smoke weed were rebuffed with intentionally ambiguous responses.

I was relegated to hitting off my vape pen in my room, but even this drew ire. Every time I went up to my room, the Westin stasi would be perpetually hovering over my room for no reason whatsoever. The sign on the front says no smoking, and vaping mind you, is not smoking as there is no combustion.

The property is still trapped in the Reagan-era drug scare, and absolutely petrified about how to handle the great opportunity that Denver and Colorado has been provided.

************************************************************************************************
So with that, here's a guide to flower and accessories in Downtown denver:

Lodo's Dispensary: Close to hotel on 16th street mall, grade A product, knowledgeable enthusiastic staff. Small place though, kind of shoe horned into an office building.

Mile High Pipe and Tobacco: Spot very close to Westin, walking distance, they cater to tourists with $10 glass bowls but also have a awesome glass selection. Hard to find on google maps for some reason, so here's the addy:
2042 Arapahoe Street
Denver, CO 80205

If the day is nice, Cheseman park in uptown denver is great to chill. Hit the taxi stand just outside the hotel.

Stayed July 2014, traveled solo
Helpful?
10 Thank Heydar A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 5, 2014

Presently staying here with my infant son and husband. We usually stay at the sheraton but decided to give the Westin a try. Checkin was easy, and our reservation was quickly found. An upgrade was not available but we were assured that a crib would be waiting in our room. When we arrived in our room, the crib was not there. If you read my prior posts you will see that this is a theme at SPG properties. Deeply frustrating, especially when traveling with a baby and arriving at night. The crib was promptly brought up when we called down. We also had an emergency while we were visiting that required a trip to the ER. We wound up at the ER late at night and had a hard time getting a cab back to the hotel. After waiting at the hospital for over an hour, I phoned the hotel to ask their advice. Certain they would rise to the occasion and offer some assistance. they assured me there was nothing they could do and suggested I call a cab. Which I had already done, and was quite disappointing. On a more positive note, after speaking to one very helpful front-desk worker called Mareana, she was able to find us a suite, where we would be able to gain a little more space from our son, thereby allowing us to not eat our dinner on the floor of the bathroom! She truly went above and beyond and that is generally what you expect as a member of a preferred guest program.
Other notes: great pool, prompt and friendly room service, great location, helpful bellhop.

Room Tip: Higher floors seem to gave better AC
See more room tips
  • Stayed July 2014, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank kristen h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc B, Manager at The Westin Denver Downtown, responded to this review, July 7, 2014
kristen h,
thank you for the review of the hotel. I apologize the crib was not waiting in your room upon arrival. Glad that Marea was able to locate a suite for the duration of your stay. Sounds like the additional space was much needed! Hope to see you again soon.

Best,
Marc
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Denver Downtown

Property: The Westin Denver Downtown
Address: 1672 Lawrence St., Denver, CO 80202
Phone Number:
Location: United States > Colorado > Denver > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#15 Luxury Hotel in Denver
#17 Business Hotel in Denver
#19 Family Hotel in Denver
#33 Romantic Hotel in Denver
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Westin Denver Downtown 4*
Number of rooms: 430
Official Description (provided by the hotel):
The Westin Denver Downtown Hotel is a four-diamond hotel located in the Tabor Center, located near the famous 16th Street Mall, Colorado's leading tourist destination. ... more   less 
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Also Known As:
The Westin Denver Downtown Hotel Denver
Westin Tabor Center
Westin Hotel Denver
Westin Denver
Denver Westin

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