I arrived to the hotel after a day of flying and a two hour shuttle ride from the airport (no connection to the hotel!), late for a company-sponsored cocktail reception. I was wiped out, but I had to be there. I asked the bartender, Johnny, for the tallest glass of ice cold water he could find - which he quickly and very graciously provided. We chatted a bit - talking about the horrors of traveling, and the importance of staying hydrated, among other things. He kept me well-hydrated through the reception, and we had a few more quick chats upon each return to the bar.
Thanks to him, what would have been a "gotta push through this" type of event, was actually a pleasant and uplifting experience!
Now that's service!
Thank you, Johnny!
- Official Description (provided by the hotel):
- The Westin Denver Downtown Hotel is a four-diamond hotel located in the Tabor Center, located near the famous 16th Street Mall, Colorado's leading tourist destination. ... more less
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- Also Known As:
- The Westin Denver Downtown Hotel Denver
- Westin Tabor Center
- Westin Hotel Denver
- Westin Denver
- Denver Westin