This is one of those restaurants where the staff is clearly out of control and everybody's just doing their own thing. They try, they really do, but it just doesn't work. Our waiter was just shy of being insulting -- especially to my partner who is gluten intolerant. When my partner informed him that he was allergic to gluten, the waiter responded with an eye-rolling, patronizing statement quoting some statistic about how only 2% of the population is actually gluten intolerant. For further insult, when my partnered ordered the steak frites, he missed the instructions on the menu about choosing two sauces. When the waiter asked him which sauces he wanted, we all told him to look at the menu. The waiter simply responded with, "Duh!" My partner is not stupid.
One diner in our party ordered a cocktail (vodka and soda with lemon) and it came out in a huge tea-glass with a lime. She informed the waiter she would like her cocktail served in a normal sized (old fashioned) glass, not a big-gulp size. He never did anything about it. She finally took the big-gulp cocktail to the bar and asked the bartender to correct her drink -- to no avail. The bartender brought back the same thing in another huge tea-glass and then proceeded to tell my friend about how they serve cocktails. It isn't about what the customer wants in this restaurant, it's about what the staff wants to do.
Food was lackluster all around -- six diners, everyone had something different, and no-one liked their food. I had a very strange pan roasted chicken dish that was literally swimming in quinoa and a 1/2 gallon of pesto -- topped with a drizzle of roasted red pepper sauce to the effect of a freshly butchered, bleeding chicken. I love pesto, but this dish was just strange.
I could go on, but why bother. We won't be back at Vita. It's just a mess of a restaurant.
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