Brown Palace reviews seem to fluctuate between lavish praise and angry criticism, so it was with some trepidation that we booked two nights here on Hotwire, at the beginning and end of our Colorado vacation. Overall, we found more to commend than to gripe about.
Night One: We arrived rather late and were given Room 603. Though plush, it was very tiny, with the queen-size bed taking up most of the room. In the Ship Tavern there was just enough time to order a delicious Starboard Salad before a night of tossing and turning in the springy bed, where the fancy linens couldn't quite make up for the room's smallness. (And yes, we could hear/feel other doors slamming on the floor.) Upon checkout we asked for a room with two beds when we returned, if possible, and the affable desk clerk said he would try.
Night Two: We received a much bigger room this time, 312 -- compared to 603 it was positively palatial. This grand room made it much easier to enjoy the hotel's elegant traditional style and the upscale amenities, including a flat-screen TV and aromatic Spa toiletries.
All was fine -- until we returned from a great Rockies game to find an extremely LOUD wedding reception vibrating right beneath the room. Since we had to get up early we were both miserable at the prospect of another sleepless night at the Brown Palace. Luckily, again, the Front Desk came to the rescue and moved us to Room 714, which was (unbelievably) even bigger than Room 312 -- if it were a Manhattan studio apartment it could probably sell for more than a half-million dollars. (The room's "rack rate" on the door was listed at $600.) We slept quite well in this posh, quiet room and felt that, all things considered, our experience here was mostly positive, especially since we were paying a reduced rate.
In short, the Brown Palace is a fabulous historic landmark, but as a century-old building it can compete only so far with today's sleek, contemporary hotels. Nonetheless, we had absolutely NO issues with water pressure/hot water, like in some previous trip reports. And everyone we dealt with -- Front Desk, Bellmen, Housekeeping, Ship Tavern bartender -- was as warm and friendly as could be.
- Official Description (provided by the hotel):
- Presidents, rock stars, executives, and discerning travelers all choose the one-of-a-kind ambiance of the historically luxurious Brown Palace Hotel and Spa, Denver's only four-star, four-diamond hotel. Guests are treated to grand architecture, 6 unique dining venues, a full service spa and salon, and distinctive accommodations. Experience Tradition With a Twist. ... more less
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- Also Known As:
- Brown Palace Denver
- Hotel Brown Palace