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“Surprisingly good food and great staff”

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Holiday Inn Denver East-Stapleton
Ranked #58 of 158 Hotels in Denver
Certificate of Excellence
Reviewed March 25, 2013

We recently stayed for a week as we were in Denver for some specialized medical care. We usually do not like to eat at hotels as the food is usually sub-par to restaurants. However, the food at this hotel was the exception. Quality ingredients, well prepared and reasonably priced. A total and welcomed surprise. The wait staff on all shifts were competent and very friendly. Executive Chef Kyle credited his team and love, sure sign of a leader who was not above busing tables when the restaurant got crowded at breakfast.

Actually everyone on the staff was helpful and friendly. What kept this from being 5 stars was the heating system in the room as we could never quite get a consistent temperature without noise.

  • Stayed: March 2013, traveled on business
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Thank ctmlisw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah I, Front Office Manager at Holiday Inn Denver East-Stapleton, responded to this reviewResponded March 27, 2013

Thank you so much for taking the time to write such a nice review about your most recent stay at The Holiday Inn Denver East Stapleton. I am so pleased that you and your husband enjoyed the restaurant. Chef Kyle and his team are wonderful and they always ensure quality service. I will pass along your comments to the team. We look forward to seeing you again in the future!

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628 - 634 of 802 reviews

Reviewed March 11, 2013

Great hotel outside of Denver. Great food options near by--and hotel is well kept. We stayed here while we went skiing in Winter Park, and out in Denver for NYE...fun place! The drive to DT Denver was not too bad either..parking can be a little bit of a problem, but that was OK.

Room Tip: had a view overlooking the city..which was nice
  • Stayed: December 2012, traveled with friends
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1  Thank SP0208
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ALMansfield, Front Office Manager at Holiday Inn Denver East-Stapleton, responded to this reviewResponded March 11, 2013

I am pleased to hear you enjoyed your most recent stay with us at the Holiday Inn Denver East Stapleton. Denver is definitely a beautiful city and with the mountains near by, makes it an even more beautiful landscape. I'm glad you were able to explore Winter Park and stay at our property. We hope to see you in the near future! Thank you again!


Amber Mansfield

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Reviewed March 9, 2013

The heated outdoor pool was the highlight of my stay! The new fitness center was also wonderful (although I had to report the center was out of towels and drinking cups for water). Loved the sleep number bed! Breakfast in the hotel was good. Coffee is available in the room and in the lobby in the morning (I heard as early as 4 am for early morning travellers) and was good quality and strong. All the things that are important to me were taken care of. Housekeeping was pretty good, although a little more care to remove toothpaste splashes on the mirror frame and walls could be taken. It was quite busy when we got here and could not get into the room until a little after 4:00.

Room Tip: Sounds from the people in the lobby restaurant/bar wafts up the open central corridor so higher floo...
  • Stayed: March 2013, traveled on business
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Thank catlover1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ALMansfield, Front Office Manager at Holiday Inn Denver East-Stapleton, responded to this reviewResponded March 11, 2013

Thank you for taking the time to write such an excellent review from your most recent stay at the Holiday Inn Denver East Stapleton! I'm so pleased to hear you enjoyed the pool and the brand new fitness center. I'm glad to hear the important things to you were taken care of during your visit. We take great pride knowing you enjoyed your stay with us. We try to get our guests into their rooms as quickly as possible but unfortunately, during the busy times, that's not always possible and we do thank you for your patience and understanding. Hopefully the next time you are in town, we will see you again! Thank you!

Amber Mansfield

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Reviewed March 8, 2013

We stayed at this hotel while moving our daughter from SD to Denver. It was a great location, older hotel but updated nicely. Older properties usually mean larger rooms and this was true here too. Had a great view of the mountains. Far enough from downtown to avoid congestion but still close enough to drive to to eat in the evenings. Staff friendly and efficient. We would stay here again.

  • Stayed: September 2012, traveled with family
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Thank travelpartner12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ALMansfield, Front Office Manager at Holiday Inn Denver East-Stapleton, responded to this reviewResponded March 9, 2013

Thank you for taking the time to write such a wonderful review on your most recent stay with us at the Holiday Inn Denver East Stapleton. Hopefully your daughter's move went well! I will certainly pass along your comments to our entire team including our friendly and efficient staff, convenient location for all of your leisurely needs, and view of the Rocky Mountains from your hotel room. We look forward to welcoming you back in the near future!

Warmest Regards,

Amber Mansfield

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Reviewed March 3, 2013

The rooms are a nice size with comfortable beds. The bathrooms are a bit small, but clean. We stayed here during the Western Stock Show and were very pleased with the timeliness of the shuttles to the show each day and to the airport on our last day. We had some minor issues with the breakfast buffet, but good food and service for supper in the bar area. The staff is very service oriented and did a great job in helping us to communicate with other members of our party, to find the best pizza places nearby and to line up shuttles. Having a guest laundry area was also a big plus when attending a cattle show! We will definitely plan to stay at this hotel again for next year's stock show.

  • Stayed: January 2013, traveled with family
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Thank Cody61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ALMansfield, Front Office Manager at Holiday Inn Denver East-Stapleton, responded to this reviewResponded March 4, 2013

Thank you for taking the time to write such a fantastic review about your most recent stay with us at the Holiday Inn Denver East Stapleton. We are so glad that your chose our hotel for your visit to Denver during the National Western Stock Show. It is, by far, our favorite time of year! I will certainly pass along your comments to our entire team and please know that we look forward to welcoming you back in 2014!

Warmest Regards,

Amber Mansfield

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Reviewed February 28, 2013

I have stayed at this hotel twice, both times having problems. This time, there were a lot of problems with billing and the front desk, they seem very disorganized. There was a very foul odor throughout the lobby, very strong and unpleasant. The breakfast buffet is decent, and the people working in the restaurant are very nice. They don't seem to acknowledge platinum members, which is odd for Holiday Inn.

  • Stayed: February 2013, traveled on business
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Thank sdtravelguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ALMansfield, Front Office Manager at Holiday Inn Denver East-Stapleton, responded to this reviewResponded March 4, 2013

I apologize that we were unable to meet your expectations during your most recent stay with us at the Holiday Inn Denver East Stapleton. Please know that I have brought your comments and concerns to the attention of my entire team, so they can be further researched and addressed appropriately. I would greatly appreciate it if you could go into a little more detail about your experience with us. Please feel free to contact me at amber.mansfield@histapleton.com.

We take great pride in the service we provide our guests, so I hope that you will give us another chance in the future.

I look forward to hearing from you,

Amber Mansfield

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Reviewed February 22, 2013

I had realized after I was 2 hours away from denver that I left my brand new phone and charger in my room. I called and the house keeping staff droped what they were doing and went to look for it right away. They found it and Offered to ship it to me, and I recieved it 2 days later. I will forever be grateful! Staff in the breakfast area were very helpful and always made sure that my kids and I had full drinks and had plenty to eat. plus KIDS EAT FREE! Who dosent love that?

  • Stayed: February 2013, traveled with family
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Thank Vanessa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ALMansfield, Front Office Manager at Holiday Inn Denver East-Stapleton, responded to this reviewResponded February 25, 2013

Thank you for writing such a wonderful review on your most recent stay with us at the Holiday Inn Denver East Stapleton! I am so pleased to hear that we were able to retrieve your cell phone charger and get it to you in such a timely manner. Our Executive Housekeeper is extremely organized and makes it a point to get our guests their lost items back. Also, please know that I will pass along your comments to our entire team regarding the fact that you enjoyed and appreciated the helpfulness of our food and beverage staff. We hope to welcome you back to the hotel in the near future!

Warmest Regards,

Amber Mansfield

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Additional Information about Holiday Inn Denver East-Stapleton

Address: 3333 Quebec St., Denver, CO 80207
Phone Number:
Location: United States > Colorado > Denver
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#37 Business Hotel in Denver
#44 Romantic Hotel in Denver
#47 Family Hotel in Denver
Price Range: $112 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Denver East-Stapleton 3*
Number of rooms: 300
Official Description (provided by the hotel):
From an 11-story atrium to magnificent views of the Rockies and city skyline, the Holiday Inn® Denver East - Stapleton hotel has unique features you can't find at other hotels. Located off I-70 in Denver, Colorado, we're just minutes from downtown and within walking distance of restaurants and shops.Boasting more than 20,000 sq ft of flexible meeting space, our event facilities are ideal for corporate and social gatherings. We also offer a Business Center, as well as free Wi-Fi access. Business travelers are pleased to know that corporate regional facilities like United Airlines Training Center, FBI, Target, Nestle and Xerox are close to the hotel's address in east Denver.You can spend your days visiting attractions like the Denver Zoo, Denver Museum of Nature and Science and Denver Art Museum. At night, enjoy shows at the Denver Center for the Performing Arts. Dick's Sporting Goods Park, Elitch Gardens Amusement Park and the U.S. Mint are also popular destinations for the hotel's guests. Since Denver, Colorado is known for its proximity to the gorgeous Rockies, don't miss a chance to explore Rocky Mountain National Park, too.As you search for hotels in east Denver, keep in mind that we have a full-service restaurant and bar, along with a well-equipped Fitness Center, a relaxing Jacuzzi spa and a year-round, outdoor pool. So stay with us on your next trip to the Mile High City! ... more   less 
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Also Known As:
Holiday Inn Denver East Stapleton Hotel Denver
Radisson Denver
Denver Radisson

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