I stayed here for a 4 day long conference and I have never had a worse experience ever at a hotel. The wireless internet was $13.95 PER DAY, the staff was incredibly rude every time I spoke with them, and when the elevators stopped working, I rode the service elevator only to get stuck in it for 20 minutes while no one came to help us. The phone in the elevator was not working and the hotel staffer in there with us could not get a signal from his cell phone (none of us could) so he resorted banging on the door and ringing the bell. Later that evening when the elevators were still not working and we heard the bell ringing in the elevator shaft, the staff at the hotel still would not help the people inside. Additionally, we got no apology from the hotel and received no compensation.
I would NEVER recommend staying in this hotel to anyone. Totally overpriced, the beds were very small, and the worst part is that the staff was just awful and dismissive of everything. I spoke with many different people, many times and each and every one was rude to me and my colleagues. Awful experience.
- Official Description (provided by the hotel):
- Welcome to our AAA 4-Diamond downtown Denver hotel, committed to providing the best in hospitality and service. Towering above the Mile High City, the Denver Marriott City Center offers guests a unique downtown location, featuring panoramic views of Colorado's Rocky Mountains and the gorgeous Denver skyline, plus convenience to the city's most vibrant business, shopping and entertainment districts, including LoDo, Larimer Square and the 16th Street Mall, as well as top attractions including Elitch Gardens, Coors Field, Sports Authority Field at Mile High, Pepsi Center, and the Colorado Convention Center. With 24 conference rooms and 27,000 sq ft of meeting space, our downtown Denver hotel offers an ideal setting for any business or social event. For business travelers, we offer high-speed Internet access in all our Denver hotel rooms and an array of convenient business-friendly amenities. When you travel to Denver, stay at the Denver Marriott City Center hotel and tap into the energy of downtown Denver. ... more less
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- Also Known As:
- Denver Marriott City Hotel Denver
- Marriott Denver