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“Close walk to restaurants/shopping”

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Denver Marriott City Center
Ranked #41 of 157 Hotels in Denver
Eugene, Oregon
Level 4 Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Close walk to restaurants/shopping”
Reviewed February 28, 2009

This was conference hotel for a meeting I attended and because I didn't know Denver downtown, I just paid the $159 conference rate ($10 more than federal per diem) and hoped it was good. Nice King room layout. Good outlets for charging phones and computers. VERY comfortable bed. Shower didn't have a lot of pressure, but it was ok. Internet was $11.95 per 24 hours - which irks me. It's hard to find that out. You can print out boarding passes for free in lobby, so at least that's free. You can get your coffee - Starbucks inside the hotel and across the street. It's a long ways from airport to downtown, so Super Shuttle is convenient and has regular stops here. The hotel is just a few blocks away from the 16th St. mall with shopping and restaurants. Helpful front desk staff. The ding ding of the trolley (12th floor) was a little irritating, but I turned on the fan and drowned it out. Get a room away from the elevators - The elevators announce floors all night.

  • Stayed February 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Louise97408
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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960 reviews from our community

Traveler rating
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    30
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Batavia, Ohio
Level 5 Contributor
51 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed February 28, 2009

If you're looking for a nice hotel to stay at in Denver, CO, check out the Marriott Denver City Center. The hotel was nice. The rooms were clean. The hotel staff was great. If you're a Starbucks fan, you'll be happy to know there's a Starbucks right in the lobby. The hotel is very close to the 16th Street Mall where you'll find all kinds of restaurants, shops, and entertainment. Great place to stay.

  • Stayed May 2008, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jim H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed February 19, 2009

The fact that this hotel is rated as four stars is a joke. In a four star hotel,
the walls are not paper thin and you can't hear your neighbors talking and watching
TV as if you were in the same room. In a four star hotel, you would not need to wear a wool sweater because the temperature of the room does not rise above 65 degrees no matter how high you turn up the fake thermostat. In a four star hotel, they don't charge you $12.95 per day to use the internet when their own guest services directory says "$9.95, no surprises" (and no, the internet is not even free in the business center)
A four star hotel might have a place to dine for dinner on the premises, not down the block. And as you can imagine, don't expect a free shuttle service from the airport.
Spend your hard earned dollars elsewhere.

  • Stayed February 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KansasCityBob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
davidnhollyminor
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 3, 2009

This hotel is for business travelers not vacationers or couples. The hotel is very nice, but not anything real unique.

  • Stayed December 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank davidnhollyminor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntington, New York
Level 5 Contributor
87 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed November 30, 2008

It has been at least 5 years since I've stayed here. The hotel has not changed a bit, with clean and good facilities.

Check-in areas is quite small but nicely designed, with no counters but more like standing stations, which makes the interaction between Front Desk personnel and the guests more personal. There is a Starbucks Coffee counter located in the lobby and below, in the basement, there is a full bar as well as a restaurant. The check-in process was fast, yet friendly. Newspapers, a guide to Denver as well as coupons for a free drink at Rock Bottoms Bar (review available) are available at the Concierge's Desk.

The rooms are quite nice, comfortable and clean. The décor is quite good with a reading chair, desk, coffee maker and regular amenities such as Bath and Body Works shampoo, conditioner, soap and body lotion. The bed, typical of the Marriott chain, is quite good and comfortable. Our view was the office building across the mall (just a few feet away from the hotel). We did not have much of sunlight to start with. In addition, we had to keep the curtains closed most of the time for privacy, which made the room even darker.

Television is LG digital with great clear HD pictures and a good selection of channels. However, the television is very low in the entertainment unit, which makes it very hard to watch if you are laying down in the bed or seated in the reading chair at the end of the room. The Management of this hotel should order the engineers to move the television to the top of the entertainment unit and/or hang in the wall, where it will be much easier to watch.

And for those of you who follow my reviews (or become a 'fan' today), do know that I hate when wireless is charged when most business or upper class hotels offer this amenity for free. A $9.95 charge is quite ridiculous.

The fitness facilities are quite nice with plenty of treadmills and life cycle machines in the "inside" portion of the gym. Most of the machines do have televisions and even a docking station for your Ipod. If you do have a movie or video on the Ipod, you can watch it on the machine's television screen. However, I did follow the instructions to use mine and it did not connect.

The weight lifting machines are located in the pool "outside" area so be weary of children running and splashing water while you are trying to get a workout. The pool is quite small to do any kind of laps; seems to be more for show. There is a whirlpool and unisex steam-room and sauna located in this area. Professional massages are available as well as showers and a dressing room area.

The checkout process was done via the television access so we did not have to deal with the front desk. The entire bill is available for you to see, check all the charges and, if there are no discrepancies, the bill is charged to your credit card and mailed to the address provided when checked-in.

We had a rental car and the cost of valet parking is $27.00. However, the cost of park yourself is $20.00. Think of the $7.00 as a convenience charge. Or go down a few blocks to another cheaper parking garage.

Final Verdict:

Location: 5.0 out of 5.0

Lobby/Reception Area: 4.0 out of 5.0

Staff friendliness/responsiveness: 4.5 / 5.0

Room Decor/Ambiance: 4.5 / 5.0

Room cleanliness: 5.0 / 5.0

Room Amenities: 4.5 / 5.0

Bed Comfort: 5.0 / 5.0

Check-in/out Speed: 5.0 out of 5.0

Room Price Value: 3.5 out of 5.0

Total Score: 41 / 45 ( 91 out of 100% or A Grade)

Final Comment: A nice hotel just a block away from the 16th Street Mall. Clean, well-decorated and comfortable beds make the room quite nice, as it is expected from a Marriott Hotel. Nice facilities, amenities and friendly staff. Just take quite a few points for television being too close to the floor and wireless charges... argh!

  • Stayed November 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Flyairhost
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati, Ohio
Level 6 Contributor
136 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed October 23, 2008

A very nice hotel in terms of comfort. Fast elevators, extremely comfortable beds, and pleasant surroundings. Having a Starbucks in the lobby is a wonderful plus. Location is superb in terms of convenience to the downtown attractions.

Watch out for the add-ons, though. Parking costs $26 a day, plus a tip for the valet, which is ridiculous. You can park yourself in a garage across the street for $14 a day, and for $12 a day if you're willing to walk one short block. Another gotcha is the $12.95 a day for internet access. I see no reason for that.

Staff was competent, but not especially friendly. That might be due to the very large group I was part of, but since I was not on a concierge floor, they seemed to have little time for questions, even when they were not busy.

  • Liked — Location and comfortable room.
  • Disliked — Very high extra charges for parking, internet, etc.
  • Stayed October 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank braumeister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincolnshire, Uk
Level 5 Contributor
62 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed October 9, 2008

Visited for a weekend city centre break whilst visiting colorado. The hotel is very well located for the city centre. We arrived on the light rail which stopped directly outside the hotel.

Reception: We arrived early and were allocated the room with no problems. Staff were welcoming. On check out, we had been charged for breakfast which was included within the room rate. This was quickly sorted.

Room: Small but fine. Clean with a typical fantastic Marriott King bed. Air con was too noisy to keep on whilst sleeping. Bathroom small but fine.

Breakfast: facility is desperate for a refurbishment, very old fashioned and dark. Servive fine, food fine but not up to the Marriott english breakfast standard.

Bar: Not very inviting, again needing a refurb. Happy hour drinks and snack were fine however, we ordered two glasses of sparkling wine which were flat.

Pool area: We went for a swim and was horrified by the state of the whole leisure facility. No staff anywhere. Changing rooms poor. Pool area terrible and not plesant to use. I have been in far more appealing local goverenment pools in USA and UK!

Overall our stay was dissapointing. This hotel let's down the Marriott name. I would agree with other reviews that this Marriott no longer deserves the high rates that it charges. It looks like no refurbishment programme has been actioned for many years. There are many large chain hotels in the vacinity that looked smarter than this hotel. if you can get a very cheap rate i would not say no but if you want a treat, take your hard earned money elsewhere!

  • Liked — location
  • Disliked — leisure club
  • Stayed September 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank anotherhotelreview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Denver Marriott City Center

Property: Denver Marriott City Center
Address: 1701 California St., Denver, CO 80202-3402
Phone Number:
Location: United States > Colorado > Denver
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#21 Luxury Hotel in Denver
#39 Business Hotel in Denver
#48 Family Hotel in Denver
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Denver Marriott City Center 4*
Number of rooms: 613
Official Description (provided by the hotel):
Welcome to our AAA 4-Diamond downtown Denver hotel, committed to providing the best in hospitality and service. Towering above the Mile High City, the Denver Marriott City Center offers guests a unique downtown location, featuring panoramic views of Colorado's Rocky Mountains and the gorgeous Denver skyline, plus convenience to the city's most vibrant business, shopping and entertainment districts, including LoDo, Larimer Square and the 16th Street Mall, as well as top attractions including Elitch Gardens, Coors Field, Sports Authority Field at Mile High, Pepsi Center, and the Colorado Convention Center. With 24 conference rooms and 27,000 sq ft of meeting space, our downtown Denver hotel offers an ideal setting for any business or social event. For business travelers, we offer high-speed Internet access in all our Denver hotel rooms and an array of convenient business-friendly amenities. When you travel to Denver, stay at the Denver Marriott City Center hotel and tap into the energy of downtown Denver. ... more   less 
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Also Known As:
Denver Marriott City Hotel Denver
Marriott Denver

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