It's beautiful, if a bit stark.
I don't know why my husband booked it for this business trip, but he did. I go for the mid level properties like Holiday Inn Express, where I feel I get bang for my buck. For $200+a night I want everything to work perfectly! at the least.
Got to our room and it was cold. Turned up the thermostat and nothing happened.
Went to the bathroom and there were no toiletries. I called and was assured they would be brought up. They weren't.
Had dinner with our local contact at Pub17 in the hotel. Very pedestrian food.
Returned to room. No shampoo. Hubby went down to front desk and got some.
Bed was comfy but super light-weight comforter too little for the cold room so I spent the night trying to double the quilt over me to get warm.
Morning comes, big day ahead. Took shower (great shower)' went to blow dry. No way will the dryer plug stay anchored in the socket. Had Hubby hold plug in socket while I tried to style hair. Left hotel looking and feeling frayed.
All the time the staff is Johnny on the spot ready to help, smile, serve...but why can't they seem to manage the simple basics of hostelry? Warmth. Necessities. Appliances you can actually work.
Oh well. Next time I'll book the hotel!
- Official Description (provided by the hotel):
- The Four Diamond AAA award winning Grand Hyatt Denver is in the heart of the Mile High City's business district. Complete with a host of comforts, each spacious accommodation, one of the region's largest, features the Hyatt Grand Bed, free 24 hour fitness facility, indoor pool, room service around the clock, well-lit work stations and high-speed internet access. Reminiscent of the Colorado Rockies, a sandstone fireplace provides a warm welcome for arriving guests. ... more less
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- Also Known As:
- Grand Hyatt Denver Downtown Hotel Denver
- Hyatt Denver Downtown
- Denver Hyatt