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“Good Location, Pretty room”

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Grand Hyatt Denver Downtown
Ranked #11 of 159 Hotels in Denver
Certificate of Excellence
GreenLeadersSilver level
Reviewed September 11, 2013

We used Priceline and got a good deal on this hotel. It is in a great location. We walked everywhere-to 16th Street and to Coors Stadium. We felt very safe as we were traveling with our 3 year old son. The pool was closed for renovation, but the staff offered us a pool at a different hotel which we didn't use. The room was spacious and the 2 queen beds were comfortable. We didn't use the fitness center or the restaurant. There is a Starbucks right outside and a 7-11 on the corner across the street. We didn't valet park because it was $30+. We parked just around the corner in a 24 hour ramp, but because of the time frame we were in there it ended up being the same price. We would stay at this hotel again.

  • Stayed: September 2013, traveled with family
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1  Thank TMS479
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHyattDenver, Director of Rooms at Grand Hyatt Denver Downtown, responded to this reviewResponded September 17, 2013

Thank you for your recommendation. We strive to make you as comfortable as you would be in your own home and I am glad we succeeded. We look forward to welcoming you back to Grand Hyatt Denver very soon.
Thank you
Brian Smith

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1,775 - 1,781 of 1,872 reviews

Reviewed September 10, 2013

The location and common areas of the hotel are great. Prices can be higher than comparable hotels in the area. Service is not to a "grand" level for the Hyatt chain.
We had a much more basic room than we expected. We did not get a complimentary breakfast, morning newspaper or nightly turndown as we verified at check-in. Only an apology at check-out.
The Grand Club, an extra cost, was nice in appearance, but was very poorly stocked with food during breakfasts and evening lounge hours. Service in the Grand Club made excuses for the lack of food each of the times we were there, but did nothing about it. We also had a mystery charge for Grand Club drinks which were never consumed.
The sad part is I am a very, very frequent Hyatt traveler and the staff was telling me how Hyatts are rather than listening to my suggestions and facts about other Hyatts with details.

Room Tip: High floor with views other than directly into a building. Ask about room size before check-in.
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  • Stayed: September 2013, traveled as a couple
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Thank Rod M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHyattDenver, Administrative Assistant-Operations at Grand Hyatt Denver Downtown, responded to this reviewResponded September 17, 2013

Thank you for your feedback. We do take your comments very seriously and will share them with the entire staff. We do hope that you will choose Grand Hyatt Denver for your accommodations the next time you are in town.
Thank you
Juhnna Fuller

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 7, 2013

Nice room decor, clean, spacious and well situated. Room prices were good, but watch the overnight parking fees which, when factored into the room price, change the picture some. Still worth the stay.

  • Stayed: September 2013, traveled on business
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Thank DiscerningJI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHyattDenver, Director of Rooms at Grand Hyatt Denver Downtown, responded to this reviewResponded September 11, 2013

Thank you for your recommendation. We look forward to welcoming you back the next time you are in Denver.
Thank you
Brian Smith

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 5, 2013

We stayed here for 5 nights and it was wonderful. Excellent service, excellent location, great rooms and beds. We loved the view from the lounge on the 27th floor. Just 1 block from the 16th Street Mall. We will come back.

Room Tip: Ask for a room with a view
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  • Stayed: September 2013, traveled as a couple
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1  Thank Shelleym18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHyattDenver, Administrative Assistant-Operations at Grand Hyatt Denver Downtown, responded to this reviewResponded September 11, 2013

Thank you for your recommendation. We look forward to welcoming you back to Grand Hyatt Denver very soon.
Thank you
Juhnna Fuller

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 3, 2013

I stayed at the Grand Hyatt for 2 nights in August. The renovated rooms were very modern and nice to relax in. The other problem was that the walls were a bit thin so even on the higher floor I could hear people talking loud down on the street at night and in the hallways. The lobby is a great place to relax and the breakfast was very good. The valet parking is comparable with the other hotels in the area. The bar was open late and had a great late night happy hour special if you happen to have some time to enjoy it. The hotel is a short walk to the 16th Street Mall where there is plenty of shopping and dining so you don't need to take the car out for a trip there. I had a positive experience with all of the staff, especially the valet who was nice enough to come looking for me after I had left my cellphone in the car. Starbucks is right outside the lobby for anyone who needs coffee to get their day going. I would definitely come back when back in Denver.

Room Tip: My room was near the elevator and I could hear it faintly in the night.
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  • Stayed: August 2013, traveled solo
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Thank paullv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHyattDenver, Administrative Assistant-Operations at Grand Hyatt Denver Downtown, responded to this reviewResponded September 4, 2013

Thank you for your kind words and recommendation. Grand Hyatt Denver strives to make you as comfortable as you would be in your own home and I am glad that we succeeded. We will be sure to share these great accolades with the entire staff. We look forward to welcoming you back to Grand Hyatt Denver very soon.
Thank you
Juhnna Fuller

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 3, 2013

This was a very nice hotel. It was recently remodeled so the rooms was well decorated, clean, modern with plenty of outlets, nice view, really nice bathroom with large shower. However, they charged for the internet access!

  • Stayed: August 2013, traveled as a couple
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Thank Ruben C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHyattDenver, Administrative Assistant-Operations at Grand Hyatt Denver Downtown, responded to this reviewResponded September 4, 2013

Thank you for your feedback. We take your comments very seriously and will share them with the entire staff. We do hope that you will choose Grand Hyatt Denevr for your accommodations the next time you are in town.
Juhnna Fuller

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 3, 2013

Good location and very close to the Convention Center where I needed to be that week. Rooms are comfortable, clean and spacious and well decorated. The gym is good, as expected from a Hyatt hotel.

You can certainly walk to places of interest such as the Civic Center and a mall nearby. Restaurants all over the area for breakfast, lunch and dinner and also bikes available should you want to take a pleasant ride around the city.

The hotel food is not glorious, needs improvement.

Customer service is good, friendly and met my expectations for the few times I needed help or directions.

All in all, I will reserve this hotel again.

  • Stayed: August 2013, traveled on business
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Thank CitizenoftheAir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHyattDenver, Administrative Assistant-Operations at Grand Hyatt Denver Downtown, responded to this reviewResponded September 4, 2013

Thank you for your recommendation. We look forward to welcoming you back to Grand Hyatt Denevr in the near future.
Thank you
Juhnna Fuller

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Hyatt Denver Downtown

Address: 1750 Welton St, Denver, CO 80202-3940
Phone Number:
Location: United States > Colorado > Denver
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Denver
#6 Business Hotel in Denver
#8 Luxury Hotel in Denver
#15 Romantic Hotel in Denver
#17 Family Hotel in Denver
Price Range: $125 - $531 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hyatt Denver Downtown 4*
Number of rooms: 516
Official Description (provided by the hotel):
The Four Diamond AAA award winning Grand Hyatt Denver is in the heart of the Mile High City's business district and one short block from 16th Street Mall. Complete with a host of comforts, each spacious accommodation, one of the region's largest, features the Hyatt Grand Bed, well-lit work stations and free guest room WiFi. The hotel offers outdoor jogging track and tennis court, indoor pool and complimentary 24 hour fitness facility. In-room dining is available around the clock and the hotel features Pub 17 on Welton, with regionally sourced fare and a selection of Colorado micro brew . Linear stacked sandstone fireplaces in the lobby provides a warm welcome for arriving guests. ... more   less 
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Also Known As:
Grand Hyatt Denver Downtown Hotel Denver
Hyatt Denver Downtown
Denver Hyatt

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