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“Great Staycation at Hotel Monaco”

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Magnolia Hotel Denver
Ranked #35 of 156 Hotels in Denver
Englewood, CO
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Great Staycation at Hotel Monaco”
Reviewed February 16, 2014

Booked a staycation at the Magnolia in a deluxe king suite for a very reasonable price. This is a botique hotel in a cool old building and the room was suprisingly large. Included a fireplace and a large sectional couch so it was more like staying in a loft than a hotel room. Like many botique hotels, the bathroom was small and not a highlight of the room. Only other downside is that the room lacked a bit of character with white walls and limited artwork. Now for the good parts. Free beer and wine reception in the evening. Free cookies and milk and night. Free and extensive breakfast. Awesome service from the valets to the front desk! Hotel valet even drove us to dinner. I'd highly recommend staying at the Magnolia....

  • Stayed February 2014, traveled as a couple
    • Value
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Helpful?
Thank cbecker1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan E, Public Relations Manager at Magnolia Hotel Denver, responded to this review, February 19, 2014
Dear cbecker1,

What a nice review! Although I'm not sure if the Hotel Monaco and Magnolia are the same, I'm just assuming they are, so I'm happy! We hope to have you back to the hotel that made you write such a good review - till then,

All our best,
Ryan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,681 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (504)
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English first
Denver, Colorado
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 16, 2014

If you are looking for accommodations that are in the heart of downtown Denver, this is the place for you. Very family friendly, warm cookies and milk in the evening and the best complimentary breakfast anywhere. Another plus is if you use valet for your car and don't want to take your car out, the Magnolia has free shuttle to any destination you are requesting (within so many miles out of downtown) but no one I know offers that. The rooms are everything you need and the beds are the best. My husband is very picky about the pillows and always packs his own. He happen to forget his and was very happy with the pillows and bedding. Loved it!

Room Tip: We were on the 7th floor and very quiet. Nice view.
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  • Stayed February 2014, traveled with family
    • Value
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Helpful?
Thank eliza s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan E, Public Relations Manager at Magnolia Hotel Denver, responded to this review, February 19, 2014
Dear eliza s,

It's those little victories. The picky-pillow victories that we'll remember. Thank you SO MUCH for writing about your stay with us and we hope to do it all over again soon!

Cheers,
Ryan
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Seattle, Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 12, 2014

Let met set some context.

Me: Frequent business traveler. Status at Starwood and Hyatt. Almost never write reviews. Prefers self-service and rarely asks hotel staff for anything. I expect quick service and things done right.

Founder of a startup. Landed a large account in Denver and stayed in different hotels in the area to evaluate future options for myself and my employees.

Hotel Magnolia, Denver - Terrible experience. Definitely not in contention.

Good: Free Happy Hour, Breakfast, Car Service, and Cookies.

Bad: A lot of the staff. However, check-in night staff 2/11 super friendly.

Bad Experience 1.
Confirmed SUV for myself and clients for 7:35pm with headcount. At 7:35 after spending $200 at the bar, I was embarrassed in front my clients and told that there was not enough room.

Bad Experience 2.
Had a large table at Harrys with 7 people. Service was slow and pretty cold despite the fact that we had corporate money to spend.

Bad Experience 3.
Check-out on 2/12 at 9:03am. The front desk staff (yes just one person during check-out primetime) was a unprofessional plain and simple. She had no respect for a queue and serviced folks that just simply walked up. When I mentioned my frustration, she was very cold and unfriendly. No smile, no courtesy, no thank you. She tried to brush me away as quickly as possible and refused an invoice. Even after I asked twice.

Experience 3 was the straw that broke the camel's back. I expected better. They will not earn my business or my clients'. Their loss.

  • Stayed February 2014, traveled on business
    • Value
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Helpful?
1 Thank prolificed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan E, Public Relations Manager at Magnolia Hotel Denver, responded to this review, February 16, 2014
Dear prolificed,

Thank you for you review. Your review balanced the things you found up to snuff, and the things you felt needed improvement. Where possible, your concerns have been addressed, and we thank you for sharing your experience with us.

Regards,
Ryan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas,TX
Level Contributor
105 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed February 11, 2014

This is our second time to stay here. I signed up for emails after the first time so I am always up on specials. One special recently had the Suites on sale so we booked a Fireplace Suite and made plans to go to Denver. It was a lovely room and especially nice if you want to bring leftovers home or even whip up some snacks since there is a kitchen.
We mainly took day trips from Denver during this stay so it was great to have a hearty breakfast before we left each day. Plus if we made it home in time- after noon cocktails.
All the staff is just great but I would have to give props to the servers at breakfast and during the cocktail hour. They are always busy and keeping on top of things and keep the tables clear and clean. Plus- they have a wonderful attitude. I am sure the front desk staff does at well- but you really interact with this group more.
Again- just a wonderful stay. We did use the courtesy car and that young man was very helpful also.

Room Tip: Sign up for their emails for great last minute deals.
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank MLHDallas_TX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan E, Public Relations Manager at Magnolia Hotel Denver, responded to this review, February 16, 2014
Hey MLHDallas_TX,

Props to you for giving props where due! We love our staff, from management down, and it's so awesome to hear a guest reiterate something we're constantly saying behind the desk, every individual employee is indispensable in making the Magnolia experience happen. We're so glad you found us hard at work - and we look forward to providing you that same level of service the next time you stay with us -

Cheers,
Ryan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Taos NM
Level Contributor
93 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed February 8, 2014

This was my second time here, and just as pleasing as the first. We had a suite with a fireplace, which was lovely since my husband hates to watch TV from the bed. The location can't be beat - just steps from 16th St. and the free tram. Parking is expensive, but that's the price for staying downtown. The breakfast was very good, and the personnel friendly and helpful, including housekeeping. Next time I go to Denver I'll certainly stay here again - it's now my "go-to" hotel in Denver.

Room Tip: Go for a suite!
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  • Stayed January 2014, traveled as a couple
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Helpful?
Thank NMTaosena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan E, Public Relations Manager at Magnolia Hotel Denver, responded to this review, February 10, 2014
Hey NMTaosena,

Your review was a wonderful thing to read first thing this morning, and I shared it with the staff. We're so happy we're your "go-to" and we look forward to your next stay with us.

Cheers,
Ryan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Lauderdale, Florida
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 5, 2014

We recently visited Denver for a 3 day weekend and was pleasantly surprised at the quality of service and the amenities received while staying at the Magnolia Hotel Denver. From the moment that we pulled up to the hotel, we were greeted by friendly staff. The front desk gentlemen, I forgot his name was very courteous and genuinely interested in making sure all our needs were met.

Our suite was beautiful. we enjoyed having a fireplace in the living area and the kitchenette was useful. The room as very nicely decorated with modern furniture, with suttle hints of the city's history. Breakfast was included; However, if you wait to have breakfast you may have to get creative as to where to sit, as there seemed to be a need for additional tables, at least on the weekend.

Hats off to a gem in downtown Denver!

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Jopadilla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan E, Public Relations Manager at Magnolia Hotel Denver, responded to this review, February 10, 2014
Hey Jopadilla,

Thank you for taking the time to review your stay with us. Your review was specific as to the things you enjoyed, and it helps us improve our already elevated standards of service. Thanks for making us better and we hope to see you again.

Cheers,
Ryan
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Lake Placid
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed February 4, 2014

This is a perfect location, with lovely doormen, welcoming and helpful desk clerks, unbelievable included amenities, a fabulous bar/restaurant, unbelievable location to Starbucks, gorgeous rooms and bathrooms and the most lovely common areas. I love it here and wouldn't stay anywhere else!

I just noticed Sarahkha's review. Honestly, that person is not talking about this hotel. it has to be a mistake or a review from a competitor.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Remington1LakePlacid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan E, Public Relations Manager at Magnolia Hotel Denver, responded to this review, February 5, 2014
Hey Remington1LakePlacid,

Well aren't you just the sweetest little reviewer! If I had diabetes I would be afraid to respond to such a sweet review. But since I don't I want to say we thank you for taking the time to review us and for even looking into other, less favorable reviews. Each of our guests are different and have different requirements, it's not for us to judge, only for us to show and prove that we are the best and keep everyone happy. You - keep us happy. Your review has been shared and we hope to have you back again soon - till then,

Warm Regards,
Ryan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Magnolia Hotel Denver

Property: Magnolia Hotel Denver
Address: 818 17th St, Denver, CO 80202-3101
Phone Number:
Location: United States > Colorado > Denver > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#16 Luxury Hotel in Denver
#24 Family Hotel in Denver
#27 Romantic Hotel in Denver
#28 Business Hotel in Denver
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Magnolia Hotel Denver 4*
Number of rooms: 297
Official Description (provided by the hotel):
This downtown Denver hotel features guestrooms and suites ideal for corporate and leisure travelers that desire a location walking distance to attractions including the Denver Convention Center, 16th Street Mall, Union Station, Coors Field, and all of downtown's restaurants, shopping and entertainment areas. ... more   less 
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Also Known As:
Denver Magnolia Hotel

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