The good... Suite was good, very clean and modern. Housekeeping was very good. Breakfasts were fairly complete and varied slightly from one day to the next. Coffee, juice, tea, cereal/porridge station, toast/bagel station, scrambled eggs and bacon every day, and then the last hot item would change (waffles, french toast, burrito, etc). I stayed on the seventh floor and the rapid-rail train was barely audible (It stops outside of the hotel). Elevators are very quick to respond.
The not so good... The temperature dropped with a snow storm, and shorts/t-shirt weather went to multiple coats/winter boots weather. I got back to the room, and it was cold... adjusted the thermostat and tried to sleep... but the temperature in the room just kept dropping with no relief. I bundled up with an extra blanket and finally slept, and then awoke in a sweat because the heat kicked in about 2am. Next night, I got back to the room... same thing, no heat. This time I complained. The maintenance guy came and reset something, and the problem was solved. The very next night, someone in another room somewhere, did something to set off the fire alarm - at 11:30. It was tricky finding the stairs as there didn't seem to be any posted floor plans. 30 minutes out on the street before we were cleared to go back in. I know that can happen in any hotel, but there was not a lot of communication by the staff in this situation. The firefighters were the ones talking to us and letting us back in.
No swimming pool or spa, but I knew that when I booked the hotel room.