We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A week in Denver for a meeting made easy...”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Crowne Plaza Denver Airport Convention Ctr
Ranked #88 of 160 Hotels in Denver
Reviewed March 13, 2012

Approximately 60 participants spent a very pleasant and productive week meeting a the Crown Plaza Denver International AIrport.

Having spent considerable time over the year at conferences and meetings, I can say that this property is the total package. From the reservatons, shuttle check-in to daily service on property every aspect of service was terrrific. Gen. Mgr Wooden, front desk staff, Ray West, banquet Captain and his Team along with chef Daniel made this an extremely pleasant experience. Kudos to all.

  • Stayed: March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jeff w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan L, Public Relations Manager at Crowne Plaza Denver Airport Convention Ctr, responded to this reviewResponded March 22, 2012

Thank you for your review! We love staff shout outs and this information will be passed to each individual that you mentioned. We appreciate your stay and hope to see you again!

Sincerely,
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (596)
Traveler rating
Traveler type
Time of year
Language

490 - 496 of 596 reviews

Reviewed February 28, 2012

Wasn't bad, decent rooms, decent food, quick and reliable airport shuttle. Enough Said...
You can park here for free for upto 14 days if catching a flight out of DEN

  • Stayed: December 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank bmordski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan L, Public Relations Manager at Crowne Plaza Denver Airport Convention Ctr, responded to this reviewResponded March 22, 2012

Thank you for your review!

We try our hardest to make sure that our guests have everything that they need whether they are staying for business or leisure, and our goal is to make your stay convenient and comfortable.

We hope to see you again!

Sincerely,
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 26, 2012

Twice as far from airport as many hotels, laughably bad renovation of what must have been a bad Holidat Inn. The rock wall fountain in the nearly windowless atrium is a bad imitation of a cheap hotel in Las Vegas. Lobby, elevator, and halls all dirty and in disarray.

  • Stayed: February 2012, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Robert J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan L, Public Relations Manager at Crowne Plaza Denver Airport Convention Ctr, responded to this reviewResponded March 22, 2012

Hello,

Thank you for your review and we apologize if your stay was anything less than perfect. We are continuously working to better our hotel for our guests and it is our goal to provide a comfortable and aesthetically pleasing atmosphere. We rely on our guest feedback to help us make changes that will improve the quality of our hotel.

We have recently gone through a large renovation, in which we updated flooring, bathrooms, bedding, furniture, and many other improvements in the rooms, lobby and restaurant, to hopefully improve the look and feel of our hotel.

We are working very hard to make this hotel updated and up to high standards; that being said, we apologize for any dissatisfaction you may have had. We hope that you will try us again in the future as we continue to better our hotel.

Sincerely,
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 6, 2012

Decided to stay here for 1 night on our way back to the UK after our flight was cancelled. We needed somewhere with a free DIA shuttle and this hotel is also only approx 10miles from downtown Denver and seemed about the best choice for what we were looking for.
Check in was ok but uninformative, room was clean, bed and pillows very soft. There was 1 sleep pack in the room (for 2 people!)
We had a drink in the bar and free nibbles, which was ok (Super Bowl was on the tv).
Breakfast was better than expected, small but nice choice of buffet or a la carte if you preferred.
We decided to give the pool a miss as it smelt very chlorinated (shame). The hotel itself seemed very quiet. Probably our only negative was being charged for breakfast when we were on a B&B package, luckily we asked for a copy of the bill before we left and was rectified after we queried it.

  • Stayed: February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank TMC_london
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan L, General Manager at Crowne Plaza Denver Airport Convention Ctr, responded to this reviewResponded February 7, 2012

Thank you for your review. On behalf of Crowne Plaza DIA, I would like to apologize for the aspects of your stay that were less than perfect. I have notified the pool maintenance staff about the "chlorinated" smell that deterred you from enjoying our amenities and I apologize that you were initially charged for your breakfast that should have been included.

In the future, you may call down to the concierge for another sleep pack if needed.

Thank you for visiting and we hope to see you the next time you travel to Colorado.

Sincerely,
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 14, 2012

Carpet is worn and wrinkled. Service is poor. Menu needs updating. one hour for room service is weak. room amenities were ok. Tv good. Bedding good. Property has tired feel. Built in 70's, remodeled, but still needs work. Highway was really loud. 10 miles from DIA.

Room Tip: Choose away from highway.(i 70)
See more room tips
  • Stayed: January 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Snowpiste
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan L, General Manager at Crowne Plaza Denver Airport Convention Ctr, responded to this reviewResponded January 17, 2012

Thank you for your review, we have recently gone through a large renovation, in which we updated flooring, bathrooms, bedding, furniture, and many other improvements in the rooms, lobby and restaurant, hopefully to eliminate a worn or tired feel. We are working very hard to make this hotel updated and up to high standards; that being said, we thank you for your critique and will take into consideration making additional updates to ensure the satisfaction of our guests.

We also apologize for the wait on room service and that issue will be addressed with our staff.
We hope that you will stay with us again in the future so that we can demonstrate our above brand average service.

Sincerely,
Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 3, 2012

Not a bad property for the money for the incompetence of the staff and the manager when attending the guests needs makes it a terrible hotel.

  • Stayed: January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank hcortes66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan L, General Manager at Crowne Plaza Denver Airport Convention Ctr, responded to this reviewResponded January 10, 2012

On behalf of all of us at Crowne Plaza Denver International Airport, I sincerely apologize for your negative experience with us. We take great pride in the service and accommodations that we provide to our guests and we do not take negative feedback lightly.

We hope you can accept our apology for your previous stay, and we hope that you will give us another chance in the future to demonstrate our above brand average service. It is our goal to offer a comfortable atmosphere with exceptional service and we would love to show you this.

Please call my direct line, 303-302-4132, at your earliest convenience so that we can attempt to rectify the situation.

Sincerely,
Don Wooding
General Manager
Crowne Plaza Denver International Airport

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 1, 2012

I usually book this hotel through hotwire.com because I always get a great deal on the price, and I always know that I'm gonna get a clean and nice room with all the amenities and great customer service too! They even made a wrap once even after the kitchen was closed! That's what i call customer service ;). They always pick you up on time, except for one that the van forgot to pick me up, but oh well honest mistake... Other than that I love staying at this hotel every time I have to stay overnight in Denver.

  • Stayed: April 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Carla G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan L, Guest Relations Manager at Crowne Plaza Denver Airport Convention Ctr, responded to this reviewResponded January 10, 2012

Thank you for the review! We appreciate your feedback, and we apologize that our van forgot to pick you up once even if it was an honest mistake.
It is our goal to offer a comfortable atmosphere with exceptional service and all-around satisfaction.

Sincerely,
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Denver
The Timbers Hotel
#110 of 160 in Denver
343 reviews
Show Prices
Show Prices
Show Prices
Central Business District
Crowne Plaza Denver
Crowne Plaza Denver
#52 of 160 in Denver
1,611 reviews
Show Prices
Show Prices
Show Prices

Been to Crowne Plaza Denver Airport Convention Ctr? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Denver Airport Convention Ctr

Address: 15500 E 40th Ave, Denver, CO 80239-5701 (Formerly Holiday Inn)
Phone Number:
Location: United States > Colorado > Denver
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #88 of 160 Hotels in Denver
Price Range: $116 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Denver Airport Convention Ctr 3.5*
Number of rooms: 255
Official Description (provided by the hotel):
The Crowne Plaza Denver Airport Convention Center hotel has undergone a full sleeping room and public area renovation, complete September 2011. Located 15 minutes from Denver International Airport and minutes from great shopping, dining and entertainment at Northfield Stapleton, shuttle service is provided complimentary. The hotel features 84,000 square feet of flexible meeting space, including an impressive 60,000-square-foot Convention Center that accommodates as many as 4,000 guests and offers planners an 8' wide x 18' tall access door for heavy machinery and vehicle displays. Additionally, the hotel offers 1200 complimentary parking spaces and complimentary shuttle service to and from Denver International Airport. The hotel has earned a Meeting Service Excellence Ribbon from surveyed meeting planners who have held events at the Crowne Plaza Denver International Airport. With the ability to fly to Denver International Airport in 2 - 3 hours from anywhere in the country and easy access on I-70 or E - 470, this suburban Denver hotel and convention center is ideally suited for annual conferences of any kind. The hotel is centrally located between Downtown Denver, Denver International Airport and Buckley Air Force Base and is a short car or shuttle ride from the Rocky Mountains. Industries that are concentrated in the area include Aerospace, Military, Agriculture, Sustainable Energy, Medical, Pharmaceutical, and Technology. Also, Anschutz Medical Complex is just a few mile from the hotel and a shuttle is provided. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Priceline, Expedia, Booking.com, Hotels.com, Travelocity, Hotwire, Cancelon, HotelQuickly, TripOnline SA and getaroom.com so you can book your Crowne Plaza Denver Airport Convention Ctr reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Denver International Airport Hotel Denver
Denver Crowne Plaza

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing