From a first glance the room was wonderful. Large by European or Japanese standards. King size bed, 42" TV. Fancy design. Friendly staff. Good for one night stay with a girl.
But it is autumn and I turned on the heater.
It was awful! The noise. It's like living and sleeping at the factory. The rasping sound from broken fan bearing didn't let me to close my eyes.
The staff was telling me that they don't hear any noise and this is normal. They didn't want to fix the heater or change the room first. It took at least 3 hours of time lost for insisting on the room change. Including my flight, I didn't sleep for 2 days because of such friendliness.
Next day I finally got another room on the last floor with a little bit softer sound coming from a heater.
A bit shabby with an AWFUL SMELL. I don't know what is it. Maybe that is the vomited room reported 2 days earlier, maybe someone died there. Additional smell of fried dust comes from heater. The ventilation doesn't work well. I couldn't breath. I couldn't sleep well. After turning off the heater I finally got cold and was returning back by 12 hours flight in awful shape. Thanks to this hotel.
And a week after that they sent me an extra bill, that they hid from me when checking out. What a cheap trickery! They included $8 for 2 extra 0.5 bottles of water, attached to the teapot. WHAT THE HELL!? There were no price tag or any price list in the room for this. There's even no minibars in the hotel. Even teabag was used and empty when I entered the room first time.
I should also include in the report that the facilities doesn't include slippers, tooth brush or anything for hygiene, except standard soap and shampoo. In the first room one of 3 bath towels was dirty.
In Denver, there's an airport shuttle ($22). But I failed to catch it from the first try. I was lucky to jump in the next shuttle. The driver told me that the hotel stuff usually shoos shuttles away because they get thank$ from "airport limo" companies ($50+tips).
The only good points are location, big bed and room size (not the bathroom size).
- Official Description (provided by the hotel):
- Escape to downtown Denver's refreshing new hotel experience. The Curtis Hotel, remodeled and reopened in January of 2007, features chic, contemporary guest rooms and all of the ameneties that one would expect from a world-class hotel. ... more less
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- Also Known As:
- The Curtis Hotel Denver
- Curtis Denver
- Curtis Hotel Denver Co