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“A little outdated, but very clean, friendly staff, good restaurant”

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Embassy Suites by Hilton Denver Southeast
Ranked #30 of 158 Hotels in Denver
Certificate of Excellence
Reviewed March 9, 2011

I have stayed at this Embassy Suites a number of times for the last 3 years for business purposes. The furniture is definitely outdated and the bath products need updated. However, the staff is wonderful, the rooms are very clean and it's nice to see the same staff on return visits. Whole Foods, a movie theater, and other restaurants and shops are within walking distance. If you are looking for a more modern hotel, stay at the one downtown. If you are looking for consistency stay here

  • Stayed: January 2011, traveled on business
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1  Thank Charlotte954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sturbow, General Manager at Embassy Suites by Hilton Denver Southeast, responded to this reviewResponded March 29, 2011

Thank you very much for taking the time to post your comments from your recent stay with us. We are delighted to hear that you enjoyed yourself and continue to return to the hotel. I believe that you will be happy to hear that we are in the process of completely changing our bath products to "Naturals by Crabtree & Evelyn” These new products will be found at every Embassy Suites nationwide by the end of June and will be throughout our hotel by the end of April.

Additionally, it made the entire team happy to hear that you noticed the continuity of our staff. We have multiple managers that have been at the hotel over 15 years and many staff members that have been here just as long or longer. This is a true testament to the team we have here and how much we enjoy working with each other and even more importantly, working with our guests. Seeing the same guests return month after month and year after year is a true source of pride for the employee’s of the hotel as we realize you have many choices as to where you stay and are proud to hear that you continue to choose our hotel.

As you also noticed, we pride ourselves on our cleanliness and service and have some of the top rated cleanliness scores in the entire Embassy Suites Brand. The entire team works very hard to maintain our own service, helpfulness and cleanliness standards and we are very happy to hear that all of our hard work was noticed! If there is anything more the staff or I can do for you, please do not hesitate to let us know. Thank you again for your comments as well as your loyalty.

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1,024 - 1,030 of 1,080 reviews

Reviewed November 18, 2010

This is a Hilton? An Embassy Suites? Give me a Holiday In n Express. This is one the oldest, outdated, poorly decorated, junky places I have stayed in in the USA, and I travel 150 days a year.

For as old as it is, its very nice, if you like Smokey and Bandit era rooms. For $139 a spacious 2 rooms, but its stops there. I was booked here 2 days and and I am leaving after 1 night, I can hear the TV at 6am next door, people talking on the otherside, and the area is nothing but the outskirts of a Denver crap.

Much better properties on Colorado nearer Cherry Creek, thats for darn sure.

  • Stayed: November 2010, traveled on business
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Thank solohobo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sturbow, General Manager at Embassy Suites by Hilton Denver Southeast, responded to this reviewResponded December 8, 2010

Thank you very much for your comments in regards to your recent stay. I am very sorry to hear that our hotel was not what you were looking for and I sincerely apologize that the décor of our hotel led you to have an unpleasant stay.

While the hotel is not downtown, we are conveniently located 1 mile off of the interstate with a gorgeous Whole Foods Market across the street as well as 21 restaurants, 3 movie theatres, 2 night clubs and the light rail within walking distance of the hotel. Additionally, we are located about 1 mile from the Denver Tech Center, about 5 miles from Cherry Creek and Aurora and about 15 minutes from Downtown Denver. Many of our guests enjoy our very centralized location which allows them easy access to many noteworthy areas throughout Denver

In regards to your noise complaints, quite honestly, that is not a complaint that we hear often as our walls are made of concrete. Regardless, we are always happy to help our guests in anyway possible and would have absolutely addressed the situation to your satisfaction if we would have been given the opportunity to do so.

If there are any other concerns that I can address for you, please contact me at your convenience. We take our guest comments very seriously and pride ourselves on our customer service, cleanliness and helpfulness and I sincerely hope that you give us the chance to let you experience that as well.

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Reviewed October 25, 2010

I'm Italian and i had never been to an Embassy suites properties before.
It was a great surprise for me and my fiancè .The structure is very attractive and the garden inside the building is amazing.
Rooms are big and clean ,we had 2 double beds room so it was very comfy for sleeping.Wet bar and flat screen tv in a separate room from the bed room was a nice idea.
Breakfast was excellent,food was delicoiuse and the staff was very polite.
The zone where the hotel sets isn't very charming but you can find many services or restaurants close to it.
Parking slots aren't a lot so at late evening you may walk(few) to reach the hotel .
Go there,it 's a good place to stay inn !
Prepayed rates are very convinient for this kind of hotel.

  • Stayed: June 2010, traveled as a couple
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3  Thank norvegiasara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sturbow, General Manager at Embassy Suites by Hilton Denver Southeast, responded to this reviewResponded November 4, 2010

Thank you very much for your comments in regards to your recent stay. I am glad to hear that you enjoyed Denver and your hotel stay. We certainly pride ourselves on our cleanliness as well as our customer service oriented staff and I am delighted to hear that they impressed you during your stay. Our complimentary full cooked to order breakfast, evening manager's reception and large two room suites are our other fantastic amenities and it sounds like those were advantageous to you too.

Thank you also for your pictures of the hotel as well as Denver as a whole. They are great!

We look forward to hosting you again on your next trip to the Denver area.

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Reviewed September 27, 2010

The location of this hotel is not ideal for a tourist to Denver. Unless you are renting a car and are very good with finding your way around a metropolitan area AND don't mind driving 30+ minutes to get to anything decent...I wouldn't recommend staying here. There definitely is no "view" either. You cannot see the mountains and the sights out the window are other buildings in a somewhat run down business park. It's kind of depressing to be in a beautiful state like Colorado and only have a view of the car wash next door...
Within walking distance you will find a Whole Foods Market, Benihana, Subway, Chipotle, Einstein Bagels and a Walgreens. I personally walked to the nearest RTD train station to get downtown, but wouldn't suggest it. It took around 20 minutes to walk to the station and the area wasn't well-lit in the evening. The train ride to downtown was around 20 minutes as well. Taxis are available from the hotel to downtown, but the cost is around $30 each way. A cab to/from the airport costs around $70.
I stayed here for business and it was certainly awesome to have a hot breakfast prepared and have happy hour. The chefs and service staff were pleasant. Most of the food was standard continental breakfast faire, but the made-to-order omlets really made it easier to get up in the morning. The happy hour is awesome. FREE house beer, wine and a few name brand liquors. Cheese, crackers & fruit platters.
Other things:
-The rooms were so-so. Some of the amenities were updated (bathroom, bedding) but most were older (TVs, refrigerator, microwave, furniture, draperies).
-The bathroom is one of the smallest I've seen, but it served its purpose and was clean.
-Very few TV channels (as is typical for hotels).
-No solid door. Glass pane door covered up by curtains. I definitely triple checked that my curtains were completely closed each night. It was kind of creepy to see into other rooms who didn't close their curtains.
-The atrium area can get very loud depending on what group(s) are there. It's really an unavoidable aspect of the Embassy Suite style of hotel though.
-The "gift shop" was rarely open. If you forget something or need a snack, be prepared to take the 3-4 block walk to the Whole Foods or Walgreens!

  • Stayed: September 2010, traveled on business
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Thank itzMS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 28, 2010

We really loved this hotel. The rooms are your standard Embassy Suite rooms. Two rooms with a fold out couch in the living area. We ended up in a board room suite that had a conference table. The only thing I did not like was that they had double beds instead of queens in the two bed rooms. The breakfast was great, made to order omelettes, fried potatoes, fruit, cereal, toast, and fruit juce, my only complaint is that is only ran 7 to 9. The happy hour was great, with free beer, mixed drinks (with mid-shelf quality liquor) and snack foods. They even made Shirley Temples for the kids. The pool and workout room were also very nice. The room was also very clean and quiet. My only other complaint was that they charged $10 per day for internet.

  • Stayed: August 2010, traveled with family
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2  Thank leopolean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 5, 2010

I didn't know what to expect having read other reviews but we really liked the Embassy Suites in Washington so we decided to give this one a try. The hotel is very clean, every time we walked through the lobby, someone was cleaning, washing or polishing something. We even saw people in the elevators polishing the handrails. Our room, while not the most modern, was clean and had everything we needed. The rate with the AAA discount was very reasonable as well. My only complaint has to do with the complimentary breakfast served every morning. The breakfast itself is wonderful but during the week, the hotel stops serving promptly at 9:00 am, making it difficult for those of us who enjoy sleeping late on our vacation. On the weekends the breakfast continues until 10:30 and I think it would be great if the weekday breakfasts can be extended to 10:30 as well. Not everyone who visits the hotel is there on business and those who arent' would like the option to sleep in.

  • Stayed: July 2010, traveled with family
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Thank momjudi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 2, 2010

My 10-year old son and I just finished a three-night stay, and the best I can say about this place is that it's average. But I expect better than average from this chain, and have seen better amenities and service and have had better stays at other Embassy Suites.

On the plus side, the location was excellent. If you want to save money by staying outside of downtown Denver, you could do a lot worse. The hotel is about a mile from Denver's electric rail line, and we used the rail line to go to Cubs/Rockies games in downtown Denver on two of our three days here. The ladies at the front desk gave us good directions, and it worked out well. We enjoyed our train rides, which took us to within two blocks of Coors Field.

When you need to get somewhere by car, Highway 25 is also extremely close, and we zipped into downtown Denver for dinner on Sunday night in about 15 minutes. No need to pay twice as much for a room and spend $25 a night on parking in a downtown hotel if you don't want to.

Also, the rooms were clean and comfortable. Obviously, that's huge.

The pool and exercise facilities were fine. I used the Precor machine in the gym and my son and I both enjoyed the pool and hot tub, though the pool water was a bit too warm for my taste and the entire pool area looked like it hadn't been remodeled in 20 years. Very Spartan. My son also liked the breakfasts, which were ample. I just had cereal.

Here are my gripes: They had us stay in a room on the first floor right next to the gift shop - a room that was obviously designed for geriatrics, with a seat in the shower and a detachable shower head that made showering very awkward. Neither my son nor I could figure out how to use it properly. (We never did tell the front desk about this - I'm sure they would have helped us if we had). We were told this was the only room available even though I'd made the reservation two months ahead of time.

Also, the hotel lost electricity the third night we were there and we woke up hot in the middle of the night from lack of air conditioning. I suppose this could happen anywhere, but it made for an uncomfortable night. The problem hadn't been fixed by 8 a.m. when we checked out, though the hotel did have a generator which gave us sporadic AC, and at least the lights worked, though they were dim.

In addition, the hotel was generally very noisy in the common areas - lots of young kids. On two of the nights, there were parties going on right around the corner from our rooms in the party facilities, and the music was loud until past 10 on Saturday night. This was fully audible in our room.

But for the price, we weren't expecting luxury. Just know what to expect, and you'll be fine.

  • Stayed: August 2010, traveled with family
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Thank Danimal15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Denver Southeast

Address: 7525 E Hampden Ave, Denver, CO 80231-4839
Phone Number:
Location: United States > Colorado > Denver
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Best Value Hotel in Denver
#33 Family Hotel in Denver
#39 Romantic Hotel in Denver
#41 Business Hotel in Denver
Price Range: $122 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Denver Southeast 3.5*
Number of rooms: 205
Official Description (provided by the hotel):
Located minutes from downtown Denver, the Denver Tech Center, and Cherry Creek, the Embassy Suites Denver Southeast is situated ideally for both business and leisure travelers alike. When staying at our spacious hotel, you'll be treated to complimentary cooked-to-order breakfasts every morning and nightly evening receptions featuring complimentary snacks and cocktails. What's more, our on-site restaurant, is open for dinner. Take advantage of our other on-site amenities including a 24-hour business center, hotel meeting rooms capable of accommodating up to 575 people, a state-of-the-art Precor(R) fitness center, and an indoor swimming pool and whirlpool. Our spacious 2-room suites offer separate living and sleeping areas with separate televisions for added comfort and privacy. Enjoy the high-speed Internet access (surcharge), telephones with voicemail, wet bars, refrigerators, microwaves, and coffee makers available in every suite. We look forward to seeing you at the Embassy Suites by Hilton Denver Southeast! ... more   less 
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Also Known As:
Embassy Suites Denver - Southeast Hotel Denver
Denver Embassy Suites

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