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“A Budget Hotel That Will Exceed All of Your Expectations”

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Holiday Inn Express Denver Downtown
Ranked #71 of 158 Hotels in Denver
Reviewed August 28, 2008

I've never stayed in a Comfort Inn. However, I am here and I am totally impressed with it. I thought it was going to be a cheap looking place but all I have to say is that it exceeded my expectations.

When you check-in, the staff is nice and chatty. In fact, after talking to them for a while about a place to have a late dinner, they gave me a coupon for a free beer at "Rock Bottom", a great place on the 16th ave. shopping street. So I headed out there.

The lobby is nice. They offer a complimentary full breakfast in the morning. Once you get to your floor, the hallways are a little bare... and the elevator is super old but works properly. Just get a kick of the old 'push-in' floor buttons that the old day elevators had...

The rooms are basic. TV channel selection is good and the rooms have coffee maker, closet, desk, good lighting and free WIFI!!! Yeah! In fact, I am sitting in the bed,watching the morning news and having my coffee while typing this review... as for the bed, is ok. Not as "heavenly" but it is ok. The room is clean; however, the bathroom is very small... no counter space and even the handle to flush the toilet is next to the sink, but clean and simple.

The Final Verdict:

Lobby/Reception Area: 4.5 / 5.0

Hotel Amenities/Facilities: 4.5 / 5.0

Staff friendliness/responsiveness: 5.0 / 5.0

Room Decor/Ambiance: 4.0 / 5.0

Room cleanliness: 5.0 / 5.0

Room Amenities: 5.0 / 5.0

Bed Comfort: 4.0 / 5.0

Hotel Bar: (not used)

Hotel Restaurant: (not used)

Check-in/out Speed: 4.5 / 5.0

Total Score: 36.5 / 40 ( 91 out of 100% or A- Grade)

Final Comment: A 'budget' hotel that exceeded all of my expectations... specially when all the big name hotels charge you for everything; you get a cute little place, in the same location as most of the big ones, and the amenities are much better such as free wifi and free full breakfast.

  • Stayed: August 2008, traveled on business
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Thank Flyairhost
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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557 - 563 of 636 reviews

Reviewed August 13, 2008

nice big comfortable room, huuuge super kingsize bed, centrally located. breakfast a bit average but enough places around to eat

  • Stayed: July 2008, traveled as a couple
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Thank leftfoot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 22, 2008

I spent four nights here as part of a training conference. If you don't need to sleep, take a shower or work at the desk, you should be fine. My room was on the 7th floor near the elevator, and the noise level was akin to trying to sleep under an active roller coaster. One of my classmates had a similar room and insisted on being moved. They came in and moved his bed to the other side of the room, which did not help. I sat in the desk chair only to find the pad completely worn through and bolts rubbing into my legs. I called down and asked for a new chair. They came up and looked at it and came back with towels to cover the seat. The shower temperature would change from freezing to scalding without touching a knob. I could only back out of the water stream and wait for it to change. The flush handle for the toilet was on the wall by the sink-very hard to find. Tiny shelves for toiletries. The elevators were slow and the floor numbers do not light up. It was clean, and the breakfast (included) passable. Stay at the Brown across the street.

  • Stayed: July 2008, traveled on business
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Thank breakfasttea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 15, 2008

This hotel was clearly an apartment building in its prior lifetime. The rooms are large, but dated. If you don't mind finishes from the 1950's then this place is fine for you. It was generally clean. the bed was ok, not great. The showers were very good. The free breakfast is ok - but what do you expect when it is included.

For us, the location of this hotel was very good. I don't think I would stay there again - There are better hotels in this price range in the immediate area.

  • Stayed: July 2008, traveled on business
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Thank sanedadof3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 14, 2008

We came for a conference and this was the conference hotel. It's a utilitarian place with excellent service, a free breakfast, and free wireless. It's close enough to the theatre complex and arts center plus the convention center to walk if you like a quick stroll. It's close to the 16th street bus that takes you up and down the street.

Rooms are not fancy, but they are clean and largish for Denver. The wireless is free. Far better value and experience than the Brown Palace across the street.

  • Stayed: June 2008, traveled on business
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Thank RamblersOhio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 9, 2008

The Comfort Inn was in a great location with good value for money and comfortable rooms. The breakfast is pretty basic, but includes hot alternatives. The whole hotel is pretty basic, but I felt safe and comfortable during my stay.

  • Stayed: May 2008, traveled solo
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Thank MhairiT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 2, 2008

The Comfort Inn Downtown is in a great location and is connected to the Brown Palace Hotel - a Denver landmark and prestigious property. The Comfort Inn, however, could use some work. The rooms have been upgraded but the bathrooms have not. They are small and sad. They look like old hospital or institutional bathrooms. Everytime I turned on the tub, brown water spurted out at first and the water temperature in the shower varied dramatically. The linens and bed were nice quality. The complimentary breakfast was a big disappointment: few options, even fewer healthy options, fake maple syrup, fake orange juice, served with paper plates and plastic utensils! Really cheap and not at all environmentally friendly. After the first day, I got my breakfast elsewhere. The lobby is pretty small and awkward and the elevators are truly ancient. The fire department was actually called to help free a trapped passenger while I was staying there - no joke! Being connected to the Brown Palace has its pros and cons. It's nice to be able to pop over there and enjoy their beautiful lobby and great restaurants and service. But it also reminds you how sad the Comfort Inn is. The business center in the hotel was truly pathetic given this hotel must be used frequently by business travelers. It was tiny and could probably only be used by one person at a time. This is one of the cheaper downtown options and I guess you get what you pay for.

  • Stayed: April 2008, traveled on business
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Thank bostowyo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Denver Downtown

Address: 401 17th St, Denver, CO 80202
Phone Number:
Location: United States > Colorado > Denver > Central Business District , Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #71 of 158 Hotels in Denver
Price Range: $156 - $358 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Denver Downtown 3*
Number of rooms: 231
Official Description (provided by the hotel):
An 11 million dollar renovation inspired by Colorado's beautiful outdoors brings a modern look and feel to this unique and affordable downtown Denver hotel. The Holiday Inn Express is Denver's newest premier hotel. Connected to our historic sister-property, the Brown Palace Hotel and Spa, the Holiday Inn Express features 231 guest rooms and suites, Complimentary Breakfast, Complimentary Wi-Fi, Valet Parking, state-of-the-art Fitness Center, and located in the heart of the city. ... more   less 
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Also Known As:
Comfort Inn Downtown Hotel Denver
Comfort Inn Denver
Denver Comfort Inn

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