I was staying at this property to deliver two keynote presentations for a wonderful professional association client. Due to the timing of the presentations, I needed a late check out. A really late check out- 3pm! I spoke with Matt at the front desk and offered to pay for the extra 3 hours. He afforded me the late check out at 3 pm and did so at no charge. I was so impressed! And I stay at alot of hotels for work. Also, Josh at the front desk was exceptional for his patience with my multitude of questions regarding how to get to the right elevator for the plaza towers, walking directions to specific stores on 16th street and times for the Super Shuttle. (Note: The Super Shuttle is SUPPOSED to arrive at this property every 15 minutes to take passengers to the airport. Do not rely on this! I waited 37 minutes. The hotel was preparing to pay for the cab when the shuttle finally arrived! I understand that the shuttle is not actually part of the hotel operations but I would be 'in discussions' with them if I were the hotel mgr.) The only negative I experienced- the employees of the gift shop. As I entered they were having a loud discussion that ' they are NOT owned by this hotel and they are not going to ....blah blah.' They made little effort to stop this discourse with me in this very little shop. Maybe another opportunity to 'be in discussions' with this vendor too?!
- Official Description (provided by the hotel):
- Sheraton Denver Downtown Hotel invites you to experience the best of The Mile High City. Located on a mile-long pedestrian promenade filled with outdoor bistros, shopping and entertainment and situated in the heart of Denver's financial and business district, we're superb choice for both. ... more less
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- Also Known As:
- Sheraton Denver
- Adams Mark Denver
- Adamsmark Denver
- Denver Sheraton