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Reviewed 3 weeks ago via mobile

Flying in from midwest with 2 little kids, 8 pm landing is not early evening. The ease of walking from terminal (which is a current disaster in upgrades) to Westin was easy. Mobile key did not work and check in was slightly difficult. A poor room was was quickly exchanged to a better, more appropriate one. Kids loved to see the airplanes. Able to go to Hertz next morning and get car and leave. Valet were awesome. Highly recommend and will be back. Clean.

Date of stay: September 2019
Trip type: Traveled with family
Thank Pras499
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeamMarriott, General Manager at The Westin Denver International Airport, responded to this reviewResponded 3 weeks ago

Dear Pras499,

Thank you for recommending The Westin Denver International Airport. We are glad you had a rejuvenating stay and that our direct connection to Denver Airport provided you with a seamless arrival and departure experience. We are also happy to read your children enjoyed the panoramic views of the airfield. We appreciate you mentioning our spotless property and look forward to welcoming you and your family back soon.

Be Well,
Laura Lojas
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Thanks to some awkward and last minute trip planning, I've had the pleasure of staying at a number of airport hotels recently. The Westin at Denver International Airport was probably the most expensive of the lot, but it also nailed everything important to me when it comes to an airport hotel. All hotel staff I interacted with from the bellmen to reception to restaurant waitstaff were pleasant and seemed well-schooled in hospitality. My check-in was probably the most hassle-free of any I've had at any hotel this year. Luggage appeared at my room minutes after I did. Everything was clean and tidy. The in-room coffee maker was plentifully stocked. The bed was plush to the point of luxury. The sound-proofing was spectacular; here are all the things that silently passed by my window: airplanes, buses, trucks, massive lightning storms. I was surprised to discover no bathtub in my room, which was fine for my purposes, but could have been a hassle had I been traveling with children, so it might benefit to pay attention to what amenities the room you book has. The Westin has two hotel restaurants. I tried the one that had less of a sports bar vibe and it was quite tasty. Lots of local, healthy, and veggie options alongside traditional fare like burgers. The deserts were ginormous! (although tasty, but better to order if you've got folks with you to share). If DIA were not immersed in the chaos of major renovations, I would have had a leisurely stroll to checkin from the hotel, but with dodging construction walls and hunting for detour signs, finding the Delta desk was quite the hassle (so probably better to leave a little more time that you would normally expect until DIA gets its mess under control).

Date of stay: September 2019
    • Value
    • Location
    • Service
Thank TrueKid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeamMarriott, General Manager at The Westin Denver International Airport, responded to this reviewResponded 3 weeks ago

Dear TrueKid,

Thank you for staying at The Westin Denver International Airport and for letting us know that you found us to be a great value. We are glad you had a seamless check-in experience and that you were impressed with the devoted service provided by our intuitive associates. We are especially happy to read you enjoyed our graciously appointed as well as soundproof guestrooms and that you had an enriching dining experience at our restaurant. We look forward to welcoming you back soon.

Be Well,
Laura Lojas
General Manager

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Reviewed 4 weeks ago

Recently had the pleasure of staying at the Westin DIA with my coworkers. Fabulous stay from check-in to check-out. Maddie Scoggins at check in gave exceptional customer service and certainly made me feel like a valued Titanium Elite member. We all agreed as we left early the next morning that we wish we could have enjoyed the rooms, beds and service for just little longer. Thank You - already booked my next reservation!

Date of stay: September 2019
  • Trip type: Traveled on business
    • Location
    • Sleep Quality
    • Service
Thank lholland11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeamMarriott, General Manager at The Westin Denver International Airport, responded to this reviewResponded 4 weeks ago

Dear lholland11,

Thank you for the invigorating review of The Westin Denver International Airport. We are glad you had a rejuvenating stay and that you loved our intuitively designed guestrooms with Westin Heavenly Bed®. We are especially happy to read our intuitive associates, particularly Maddie exceeded your expectations by providing the devoted service we are known for. We look forward to welcoming you and your coworkers soon.

Be Well,
Laura Lojas
General Manager

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Reviewed 4 weeks ago via mobile

We stayed due to a very early flight, for convenience only. It cost a bomb, but was clean and comfortable, and we had a great view of planes, trains and automobiles!
Probably would not stay there again due to the outrageous price.

Date of stay: September 2019
Trip type: Traveled as a couple
Thank kay-and-bee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeamMarriott, General Manager at The Westin Denver International Airport, responded to this reviewResponded 4 weeks ago

Dear kay-and-bee,

Thank you for choosing The Westin Denver International Airport. We are glad our optimal location was perfect for your needs and that you liked our inspired guestrooms along with panoramic views of the airfield. However, we regret your disappointment with the cost of your visit. Please know, we conduct competitive pricing analyses several times throughout the year. We hope you both will stay with us again in the future.

Be Well,
Laura Lojas
General Manager

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Reviewed September 7, 2019

If you fly though Denver International, you are used to figuring out where to spend the inevitable "unexpected" night on the road. While possessing a Westin property price point, being able to walk from baggage claim into a quiet, well-appointed, upscale room, certainly takes the edge off another set of cancelled flights and missed connections.

And Westin amenities, from multiple restaurants to a late night bar to complimentary work-out clothes, make an extra day on the road productive and doable. Great staff who work very hard to be that welcoming oasis for many customers who no doubt thought they'd be elsewhere that evening.

Date of stay: September 2019
    • Value
    • Rooms
    • Service
Thank Scott K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeamMarriott, General Manager at The Westin Denver International Airport, responded to this reviewResponded 4 weeks ago

Dear Scott K,

Thank you for taking the time to provide feedback about your stay at The Westin Denver International Airport. We are sorry you were stranded at the airport, but we are glad our soundproof guestrooms, thoughtful amenities, and devoted associates made up for this inconvenience. We look forward to welcoming you back soon.

Be Well,
Laura Lojas
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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