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“Great Place to Stay”

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Hilton Garden Inn Denver Downtown
Ranked #22 of 157 Hotels in Denver
Certificate of Excellence
Detroit, United States
1 review
“Great Place to Stay”
Reviewed April 21, 2014

The entire experience from beginning to end was of the highest quality. Clean rooms, friendly staff and convenient location. I would definitely stay here again. The food quality was excellent and the selection in the bar was top notch. A fine selection of local craft brews as well as craft bourbons was a nice touch to enable us to sample some of the local offerings.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank William W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian C, Manager at Hilton Garden Inn Denver Downtown, responded to this review, April 24, 2014
Hello William,
We here at the Hilton Garden Inn Denver Downtown would like to thank you for your comments in regards to your last stay. The food and beverage team is excited to here you enjoyed your experience and we all look forward to your next stay. Thanks again.
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1,080 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (130)
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English first
Germantown, Maryland
Level Contributor
116 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed April 20, 2014

The hotel is in Denver downtown, a very good location. I like their lobby, very modernized, which is a little different from other Hilton Garden Inn I stayed. The room is spacious and clean. The internet works fast during my stay. Near the entrance, there is coffee shop which brews good coffee. In general, it is a pleasant stay.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dawalish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian C, Manager at Hilton Garden Inn Denver Downtown, responded to this review, April 21, 2014
We would like to thank you for the kind comments in regards to your most recent stay. The team is always pleased to hear our guests enjoyed their experience. Thanks again for staying with us, we look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland, New Zealand
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 17, 2014

I can recommend this hotel for its staff, position and food. Perfect for convention centre and a few shops and even a cinema. Lots of little good things about the hotel. All staff were very friendly. Rooms were larger than normal and everything needed was in the room

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank jamescG9384KR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian C, Manager at Hilton Garden Inn Denver Downtown, responded to this review, April 21, 2014
Hello James,
Thank you for your kind review. We are very fortunate our location provides many options for our guests to choose from. We are happy you enjoyed your time with us and we look forward to having you the next time you are in Denver.
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Roanoke, Virginia
Level Contributor
73 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed April 9, 2014

Loved the people working at this hotel. So friendly and helpful. For the value, this is a very good hotel. I would return and would encourage others to stay. Two blocks from 16th street and a block from the convention center. The room was a typical garden inn, which is fine for me.

  • Stayed April 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank anotherhokie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian C, Manager at Hilton Garden Inn Denver Downtown, responded to this review, April 10, 2014
We would like to thank you for the review about your most recent stay. The team is always excited to hear our guests enjoyed their experience. We hope to see you again when your travels bring you to Denver.
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Dallas, Texas
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 8, 2014

Apparently no one has told the staff that this hotel is not a 5 star hotel. First off they have a 5 Star location across the street from the convention center & a couple of blocks from 16th street mall. Next are the staff, whether it was the front desk, the restaurant, the doormen or the cleaning staff they all had huge smiles, were very helpful and even made nice conversation.
The hotel is fairly new so it is really clean and well kept. I had previously stayed at the Embassy Suites about a block away & it was my first choice but this hotel exceeded my expectations. The Embassy has a little better facilities and the location is about the same but I don't remember the staff being as good when I was there a couple of years ago.

One more thing I want to point out about this hotel involves the group sales. We were there with 2 teams ages 14 & 15 for a huge volleyball tournament at the Convention Center. The group handling the reservations for the tournament only had rooms 12 miles outside of Denver. I called this hotel a few months before to lament our situation to see if there was anything they could do. After the sales rep discussed with management they decided to release 20 rooms for our club to book through the volleyball tournament.

I want to say thank you to the management team for myself and on behalf of the Texas Assault Volleyball Club from Dallas, TX that helped this to happen. It means so much for these 14 & 15 year old girls to be close to everything so they can enjoy the whole experience and be competitive rather than trudging on a train or in multiple cars to get to and from the tournament.

Room Tip: High room facing west gets you a good view of the mountains.
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rick6927
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian C, Manager at Hilton Garden Inn Denver Downtown, responded to this review, April 10, 2014
Rick,
The team here at the Hilton Garden Inn want to express our many thanks for the comments. We are very pleased you found your time with us to have exceeded your expectations. I will make sure to share your thoughts with the entire team. Thank you again and we look forward to your next stay when you are in Denver
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 7, 2014

Everything was great at this hotel but the pullout couch and rollaway beds. They were terrible-worse than usual. We even asked to replace the rollaway bed and it was worse than the first one. The springs were poking through and the cover was very thin. The King bed was very comfortable though...

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank justthetruth2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DSBelden, General Manager at Hilton Garden Inn Denver Downtown, responded to this review, April 8, 2014
Thank you for your recent stay with us as well as the feedback. We are very proud of the team here so I am glad that the service shined through. We will look into the pull out couch and roll-away bed that were provided during your stay to make sure everything is in good shape for our future travelers!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bozeman, Montana
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 3, 2014

I just returned from a conference in Denver and stayed at the Hilton Garden Inn because the Hyatt Regency was already full -- and I am happy about this chance circumstance that resulted in my recent stay! The facility lives up to the Hilton standards and provides the amenities typically available. The rooms are nicely updated, extremely clean and maintained very well. The staff is perhaps the hotel's best asset, and I was continually impressed by their friendly and helpful attitudes & customer service. The location is very convenient to the convention center, and less than a block away from an entrance to the facility - important if the weather turns cold or snowy. A convenient check-in with almost no wait was appreciated after a long day of travel, and their express check-out had me headed to the airport with absolutely no delay. Lots of downtown restaurants and local attractions within 2-4 blocks provide plenty to choose from within easy walking distance. With no extra charge for wireless internet in my room, I only used the very nice business center on a couple of occasions. Loved the Kurieg coffee maker in my room too - very nice touch! I will definitely select this location for my next stay in Denver!

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bashley2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian C, Manager at Hilton Garden Inn Denver Downtown, responded to this review, April 7, 2014
The HGI Downtown Denver team would like to thank you for comments. We are also happy you enjoyed the Kurieg coffee maker as it is a new addition for our guests. We look forward to our next opportunity to have you stay with us when you are in town. Thanks again and we hope to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Denver Downtown

Property: Hilton Garden Inn Denver Downtown
Address: 1400 Welton St, Denver, CO 80202-4217
Phone Number:
Location: United States > Colorado > Denver > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Denver
#18 Romantic Hotel in Denver
#20 Business Hotel in Denver
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Denver Downtown 3*
Number of rooms: 221
Official Description (provided by the hotel):
Centrally located between the 16th Street Mall and the 14th Street Streetscape the Hilton Garden Inn hotel in downtown Denver is right next to the Colorado Convention Center. Hilton Garden Inn offers a full buffet breakfast along with a full service restaurant and bar, Pi Kitchen & Bar. Grab an on-the-go meal from our Pavilion Pantry or a specialty coffee from our DazBog Coffee bar. Enjoy all the amenities you'll need for a perfect business or leisure stay at our Hilton Garden Inn Denver Downtown. Book your stay online today! ... more   less 
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Also Known As:
Hilton Garden Inn Denver Downtown Hotel Denver
Hilton Denver
Denver Hilton

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