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“Great Location”

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Hilton Garden Inn Denver Downtown
Ranked #25 of 158 Hotels in Denver
Certificate of Excellence
Reviewed March 15, 2014

Great Location with plenty to do in the area. The room was Very good. we had a problem with the phone that was fixed quickly. The bar and Restaurant was good with so much around the area they have to be. All staff were Friendly and Helpful. We would stay again and stay at other HGI in future

  • Stayed: March 2014, traveled as a couple
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1  Thank Brian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian C, Manager at Hilton Garden Inn Denver Downtown, responded to this reviewResponded March 17, 2014

Brian,
I wanted to thank you for your most recent stay at the Hilton Garden Inn Denver Downtown. I will be sure to pass along your comments to our staff. Please let us know if your travels bring you back to Denver as we would love to have you stay with us again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (1,129)
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706 - 712 of 1,129 reviews

Reviewed March 7, 2014

I only stayed one night at this location but it was a very nice place. The location is great, right down town near the convention center and convenient to the 16th street mall. The breakfast buffet in the morning was larger than I expected with great options for all diets. I'd stay here again!

  • Stayed: March 2014, traveled on business
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Review collected in partnership with Hilton Garden Inn
1  Thank Raymond B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian C, Manager at Hilton Garden Inn Denver Downtown, responded to this reviewResponded March 10, 2014

Raymond,
Thank you for your recent stay with us as well as your great review. I am glad you enjoyed the hotel and we look forward to welcoming you back soon!

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Reviewed February 24, 2014

The staff at Hilton Garden were so warm and welcoming the moment we drove up. They were eager to help in any way they were able. New to that area, we received directions to some very nice, affordable, and delectable restaurants even late at night. They were conscious of those in my group and lead me to places that were just right for us. I was impressed with the whole experience. I would like to recommend the Hilton Garden Inn - Downtown Denver to anyone in the area. I was completely satisfied with all of it!

  • Stayed: February 2014
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Thank Justthemiddleman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian C, Manager at Hilton Garden Inn Denver Downtown, responded to this reviewResponded March 10, 2014

Thank you for your recent stay with us as well as your great review. I am glad you enjoyed the hotel and we look forward to welcoming you back soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 23, 2014

It was OK overall. A few good things a few bad.

The location is great.
They let me check in several hours early which was much needed from being up at 3am for my flight and only have 4 hours of sleep.
The bar was great. Happy hour was great. The food was great (this I was actually surprised, happy hour and my dinner were fantastic).
It was nice to have a fridge and microwave in the room. I used both.

The bed was AWFUL!!!! Huge dip in it. I had to sleep on top of 4 pillows lined up so my back and hips wouldn't ache really badly.

My room was never cleaned the next day. Someone finally showed up after 4:00pm once I had already called and told them 1) it wasn't clean and 2) not to bother since I was going to be in for a nap. 4:00 to clean a room? Not cool.

The pool and spa were WAY over chlorinated. I had to leave after 20 minutes because it was burning my eyes and my head never even went in the water.

Everyone was nice, except I was told the valet would grab a cab for me but he couldn't be bothered, made me walk to the cab stand down to block. Not a huge deal but I was off to a very important meeting.

Overall...it was just OK. The bed was the only HUGE issue. I should have asked to move rooms but I have a feeling all the beds are like that with the "pillow top".

  • Stayed: February 2014, traveled on business
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Thank Katy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian C, Manager at Hilton Garden Inn Denver Downtown, responded to this reviewResponded March 10, 2014

Katy,
Thank you for your recent stay with us. I apologize this stay did not meet your expectations and I will personally look in to the items you mentioned so that our next guests do not have the same issues that you experienced during your stay. We aim to be the best hotel in Denver so I hope you will give us another opportunity the next time you are in the area!

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Reviewed February 22, 2014

Had a 3 night stay at the Denver downtown Hilton Garden Inn. Nice hotel, good location, well run. Short walk to downtown restaurant, Larimor Street, & 16th. I would recommend this hotel because it is a very good value.

  • Stayed: February 2014, traveled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank James B G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian C, Manager at Hilton Garden Inn Denver Downtown, responded to this reviewResponded March 10, 2014

Thank you for your recent stay with us as well as your great review. I am glad you enjoyed the hotel and we look forward to welcoming you back soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 22, 2014

WHAT A GREAT EXPERIENCE! I will definitely stay here when I return to Denver! Great location, great staff and great food in the restaurant downstairs! Highly, highly recommend!!! Withing walking distance of convention center and downtown.

  • Stayed: February 2014, traveled on business
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Thank Danny G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian C, Manager at Hilton Garden Inn Denver Downtown, responded to this reviewResponded March 10, 2014

Thank you for your recent stay with us as well as your great review. I am glad you enjoyed the hotel and we look forward to welcoming you back soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 17, 2014

We have stayed here many times, when we want to be downtown. The location is perfect, the staff always kind, courteous and service oriented. The beds are very comfortable. The only challenge on this trip was the WiFi it was much slower than what we have been used to.

  • Stayed: February 2014, traveled as a couple
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Thank djack7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian C, Manager at Hilton Garden Inn Denver Downtown, responded to this reviewResponded March 10, 2014

Thank you for your most recent stay. We appreciate your comments and will certainly look into the speed of the WiFi to ensure we avoid this issue moving forward. Thanks again and we look forward to having you during your next visit to Denver.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Denver Downtown

Address: 1400 Welton St, Denver, CO 80202-4217
Phone Number:
Location: United States > Colorado > Denver > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Denver
#18 Romantic Hotel in Denver
#20 Business Hotel in Denver
Price Range: $127 - $431 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Denver Downtown 3*
Number of rooms: 221
Official Description (provided by the hotel):
Centrally located between the 16th Street Mall and the 14th Street Streetscape the Hilton Garden Inn hotel in downtown Denver is right next to the Colorado Convention Center. Hilton Garden Inn offers a full buffet breakfast along with a full service restaurant and bar, Pi Kitchen & Bar. Grab an on-the-go meal from our Pavilion Pantry or a specialty coffee from our DazBog Coffee bar. Enjoy all the amenities you'll need for a perfect business or leisure stay at our Hilton Garden Inn Denver Downtown. Book your stay online today! ... more   less 
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Also Known As:
Hilton Garden Inn Denver Downtown Hotel Denver
Hilton Denver
Denver Hilton

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