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“Great location and friendly/effective service”

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JW Marriott Denver Cherry Creek
Ranked #22 of 160 Hotels in Denver
Certificate of Excellence
GreenLeadersBronze level
Reviewed January 5, 2014

We recently stayed at the JW Mariott Denver Cherry Creek and it was nothing short of fantastic. From the moment we arrived to the day we left we were always greeted with a warm smile and asked if we needed anything.

Our room was clean and the beds very comfortable. The club lounge was awesome as well with a number of different breakfast and evening appetizer options. One employee (Michael Kwiatkowski) really stood out. Please do not get me wrong, everyone else was excellent, however, he went above and beyond to ensure that we had a good stay.

My only gripe is the expensive valet parking and the lack of a self park option for the hotel. There are numerous parking garages in the area and you would think that the JW could get a contract for a certain amount of self park spaces at a lesser rate.

We look forward to coming back in the future.

Room Tip: Mountain side view rooms are very nice. If you cannot get this try to get a room with club access a...
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  • Stayed: December 2013, traveled on business
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Thank mateo222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nick W, Manager at JW Marriott Denver Cherry Creek, responded to this reviewResponded January 7, 2014

Dear Mate0222,

Thank you for taking the time to post this review. Also, thank you for recognizing Michael for his efforts. I will pass along your comments to him. I wanted to let you know that there is a self parking garage across the street from us that would be a little cheaper provided you did not come and go. Please ask the valet for its location if this works better for you. Hopefully we will see you again very soon.

Sincerely,

Nick Welker
Director of Operations

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543 - 549 of 952 reviews

Reviewed January 4, 2014

This hotel is a block from Cherry Creek Mall - perfectly positioned for shopping and lots of cafes and restaurants nearby. It is a nice quiet neighbourhood and I prefer it to downtown.
The rooms are very comfortable - good beds - and I like the fact they have extra pillows, a blanket, iron and ironing board in the closet. Bathrooms have separate shower and bath. There is turn down service at night.
The gym is small but not bad with lots of treadmills, cross trainers, swiss balls and free weights. There is also a guest laundry available, which is fantastic for travellers on a long trip.
Staff are friendly and efficient.
We have been coming here most years since it opened and would come back next time in Denver.

  • Stayed: January 2014, traveled as a couple
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Thank Go55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nick W, Manager at JW Marriott Denver Cherry Creek, responded to this reviewResponded January 7, 2014

Dear Go55,

Thank you for taking the time to post this review. I also wanted to thank you for your continued loyalty to the hotel since we opened. It is truly appreciated. I too prefer Cherry Creek to staying downtown. There is just so much to do in the area all within walking distance. Please stop by the desk and ask for me the next time you are here as I would love to meet you in person.

Have a wonderful day!

Nick Welker
Director of Operations

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Reviewed January 1, 2014

My husband, 4 month old daughter and I love this hotel! Out of all hotels we have stayed at downtown this is seriously the BEST stay. So good we added a night to our trip :) Valet is friendly and fast. Bell man (Bernardo) was extremely helpful and professional. We were even greeted upon arrival in a sincerely genuine way. The rooms are beautiful. They has a special charm to them that make you feel more at home than in your average run of the mill hotel. This aspect was extremely important to us since we have a new baby. I LOVE the cherry creek area it is the perfect area to walk around and explore not to mention shop and the JW could not have been in a better location. We will for sure be back!!!!

  • Stayed: December 2013, traveled with family
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Thank Lisa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nick W, Manager at JW Marriott Denver Cherry Creek, responded to this reviewResponded January 2, 2014

Dear Lisa R.,

Thank you for taking the time to post this review. I am so happy to hear you & your family enjoyed your stay with us. Thank you for recognizing Bernardo as well. It truly does matter! I will pass along your comments. Hopefully we will see you again in the very near future.

Have a great day!

Nick Welker
Director of Operations

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Reviewed December 26, 2013

Great location for couples break from the everyday. From George at the check in to helping us locate a restaurant with in walking distant. Thank you for a 24 hr break, and the view of the mountains was terrific.

Room Tip: Corner room on the 9th floor, quite, and peaceful.
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  • Stayed: December 2013, traveled as a couple
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Thank Jerry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nick W, Manager at JW Marriott Denver Cherry Creek, responded to this reviewResponded January 2, 2014

Dear Jerry W.,

Thanks for choosing us for your "Staycation" and for posting this review. Thank you for recognizing George for his efforts as well. I wll pass along your comments. Please back and see us again very soon.

Warm Regards,

Nick Welker
Director of Operations

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Reviewed December 19, 2013

This hotel obviously isn't right downtown but it's close enough. The property was awesome and was super clean and nice. Bathrooms were spacious as usual and I was happy to see the shower was much larger than the JW in San Francisco. The room was great and the staff was very helpful and friendly. I loved the location of this hotel. Right in the heart of so many shops. It was really fun to walk around and check it all out. A really cool party of town and super hip and clean.

  • Stayed: December 2013, traveled on business
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Thank osidekid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nick W, Manager at JW Marriott Denver Cherry Creek, responded to this reviewResponded January 2, 2014

Dear Osidekid,

Thank you for taking your time to post this review. It is truly appreciated and does matter! I was happy to see that you enjoyed the hotel and the Cherry Creek area. It is a great part of Denver. Please come back and see us again soon. Have a wonderful day!

Sincerely,

Nick Welker
Director of Operations

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Reviewed December 12, 2013

Excellent hotel right next to the mall and Cherry Creek shopping center. Check in was a breeze and the front desk person was helpful and cheerful. We had 2 rooms so they put us right next to each other which was convenient. Rooms were decent size and the bathrooms had tubs and separate showers. What sets this hotel apart was the service. I brought to their attn. that there were empty glasses by our door that were sitting there for a few hours and next day they gave our whole group free breakfast passes to the executive lounge and a hand written letter of apology. Restaurant was and room service were both good. Food was actually better than expected and big portions. The only drawback was the lack of an indoor pool but given space constraints it was understandable. I would recommend this hotel if you are visiting Denver.

  • Stayed: November 2013, traveled with family
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1  Thank Jason M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nick W, Manager at JW Marriott Denver Cherry Creek, responded to this reviewResponded December 13, 2013

Dear Jason M.,

Thank you for posting this review. I am happy to hear that your issue was addressed and the staff went above and beyond. There are some swimming pool options in the area since we do not have one on property. Please see the front desk for the options in the future.

Sincerely,

Nick Welker
Director of Operations

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Reviewed December 11, 2013

My husband, daughter, and I travel from our home in Steamboat Springs to Denver at least once a month, and we always stay at the JW Marriott in Cherry Creek. To say that we are treated like family would be an understatement. We are always greeted warmly by any and all valet staff who are on duty, as well as the bellmen, concierge staff, and everyone working the front desk (including managers). Of course, we regularly stay at the hotel, but I take good note of the staff's interaction with all of their guests, and each and every person is greeted with warmth and appreciation. The hotel is clean, nicely decorated, and very comfortable. The location is perfect for enjoying everything in the Cherry Creek area, with the downtown area only a short drive away.

Gracious staff, comfortable accommodations, quick responses to any needs that the staff may be made aware of, and appreciation for all guests, first-timers or regulars alike. We truly are honored to call this hotel our second home!

  • Stayed: December 2013, traveled with family
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Thank Tawnya F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nick W, Manager at JW Marriott Denver Cherry Creek, responded to this reviewResponded December 13, 2013

Dear Tawnya F.,

Thank you for posting this review and for your continued loyalty over the years. We always try to make our guests feel like family and thank you for recognizing our efforts. Love Steamboat by the way. Completely jealous! Hope to see you again very soon.

Have a wonderful day!

Nick Welker
Director of Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about JW Marriott Denver Cherry Creek

Address: 150 Clayton Ln, Denver, CO 80206-5675
Phone Number:
Location: United States > Colorado > Denver > Cherry Creek
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#6 Spa Hotel in Denver
#7 Family Hotel in Denver
#10 Romantic Hotel in Denver
#11 Business Hotel in Denver
#12 Green Hotel in Denver
#13 Luxury Hotel in Denver
Price Range: $249 - $513 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Denver Cherry Creek 4.5*
Number of rooms: 196
Official Description (provided by the hotel):
Welcome to the JW Marriott Denver Cherry Creek, the iconic luxury hotel in Denver’s top shopping & nightlife district. Our award-winning Denver hotel offers exemplary service and effortless style. Centrally located, guests can enjoy easy access to Denver’s top downtown attractions, as well as Cherry Creek North’s more than 400 chic boutiques, restaurants and galleries. The hotel’s 196 guest rooms offer over 400 square feet, many of which offer spectacular Rocky Mountain views. The rooms are complimented with spacious marble baths, complimentary wireless internet and delicious food offerings for Concierge Level guests. Second Home Kitchen + Bar serves creative American classics, with a lively bar scene and outdoor fire pits. For a little relaxation, head to Antoine du Chez, our on-site salon & spa. The hotel is located in the heart of Denver’s prestigious Cherry Creek shopping district, just steps from the Cherry Creek Shopping Center. Immerse yourself in timeless luxury at the JW Marriott Denver Cherry Creek. ... more   less 
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Also Known As:
Jw Marriott Denver Cherry Creek Hotel Denver
Jw Marriott Cherry Creek
Marriott Denver
Denver Marriott

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