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Embassy Suites by Hilton Denver International Airport
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Reviews (1,177)
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All reviewsevening receptionhappy hourcooked to order breakfastrental carnext morningan early morning flightshuttle serviceomelet stationdenver international airportgreat place to stayfront desk stafffree breakfastliving roomtower roadfree shuttlegreat roomdefinitely stay here again
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882 - 887 of 1,177 reviews
Reviewed November 11, 2013

First time at this facility and can definitely say I want to stay here again while on business in the Denver area. VERY close to the airport which is a big plus in the "convenience" column. Upon entering the hotel, it was obvious that this is a first class establishment. Very welcoming atmosphere from the decor to the desk staff. They went beyond accommodating when checking in and assisting me in printing my boarding pass when their business center printer would not work. Extremely kind and service-oriented. The room was very well laid out with a separate "living" room area, huge bathroom and very comfy bed/bedroom. Lots of bang for the buck at this hotel! If you need a hassle-free, top-notch hotel - this is the one for you!!

  • Stayed: October 2013, traveled on business
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Thank Colette G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evan D, General Manager at Embassy Suites by Hilton Denver International Airport, responded to this reviewResponded November 12, 2013

Thank you so much for taking the time to leave such a great review! See you next time!!!

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Reviewed November 7, 2013

Excellent staff - friendly and helpful. Great rooms for the price, clean and spacious. I stayed at the hotel after my flight had been cancelled. It was close to DIA and our shuttle driver, James, was OUTSTANDING! He had great recommendations for places to eat, gave us his best judgement on what morning shuttle to take back to the airport and even offered to drop us off and pick us up if we needed to get something at a nearby convenience store. The hotel room was very big for the price. The bed was comfortable and the shower was hot!

  • Stayed: November 2013, traveled solo
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Review collected in partnership with Embassy Suites Hotels
Thank Bridgit S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evan D, General Manager at Embassy Suites by Hilton Denver International Airport, responded to this reviewResponded November 8, 2013

Thank you so much for your very kind review!!! We always try to deliver the very best...hpoefully it shows!!!

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Reviewed November 6, 2013

This is a great property with wonderful ammenities. the cocktail reception is fun and the breakfast is amazing! the property is a safe and quiet location considering how close it is to the airport. I wold highly recommend this hotel to any traveler that needs access to DIA!

  • Stayed: November 2013, traveled with family
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Review collected in partnership with Embassy Suites Hotels
Thank 952connieg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evan D, General Manager at Embassy Suites by Hilton Denver International Airport, responded to this reviewResponded November 8, 2013

Thank you so much for your very kind words!!! We truly appreciate your business and feedback!!!

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Reviewed November 4, 2013

I am so happy we chose Embassy Suites Hotel for our place to stay. There are so many choices but this was such a nice place. I would recommend it to everyone who is not quite sure where they want to stay. Staff, room and facility was fantastic! We will be back.

  • Stayed: October 2013, traveled as a couple
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Review collected in partnership with Embassy Suites Hotels
Thank Vicky G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evan D, General Manager at Embassy Suites by Hilton Denver International Airport, responded to this reviewResponded November 6, 2013

Thank you so much for your very kind words...we truly strive to offer the very best!!!

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Reviewed November 3, 2013

We love Embassy Suites but this is dreadful exception to the brilliant brand. We waited 30 minutes for the courtesy bus at the airport despite 2 phone calls. Not good after a 10 hour flight. They said they were busy when we complained! (Although in general the staff were good.) There were holes in the carpets and chairs. Heavy duvet on the bed and no blanket option. Sheets not ironed. No free WIFI. At dinner the food was average at best, certainly not great. We went to breakfast 5 mins after it opened and already the biscuits were hard/stale, the coffee was lukewarm and the potatoes actually cold. Absolutely dreadful experience.

  • Stayed: July 2013, traveled as a couple
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Thank merionvw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evan D, General Manager at Embassy Suites by Hilton Denver International Airport, responded to this reviewResponded November 4, 2013

To our valued guest, I truly appreciate your feedback, and value any concerns our guests have as our opportunity to fix them.

I would like to touch on a few of your complaints. Our shuttle is a 30 minute wait at maximum...it's a 30 minute round trip ride. The shuttle must have left just as you were walking out of the airport.

We are in the process of planning for a renovation to our guest rooms...including couches, carpets, and sheers...these items will be addressed should you choose to give us another try after this is complete.

There is a blanket in all guest rooms for those guests who do not wish to sleep under the duvee...perhaps there was an oversight while looking for it?

I will be addressing your food concerns with our director of Food and Beverage. Clearly none of this is acceptable...and the first time I've ever heard of any of these particular items happening.

Thank you again for your feedback...truly will make a difference.

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