This place opened in May so it's new and off to a good start. We stayed in a Towneplace in Henderson NV, and liked it so decided to try another one. This newer one addressed our previous problems in Henderson. They added a larger closet to the kitchen area and the bathroom door didn't hit the bed, but in general it might have just been a bigger room. But most of all, the AC was perfect at this location. The vents didn't blast right in your face and the thermostat worked well. We were very comfortable and slept well, especially on the incredibly comfortable bed. As noted in our Henderson review this chain has a well organized extended stay setup. Also at this location, they had a great patio area with new, well equipped barbeque grills. We were here for 3 nights and wanted to give it 5 stars, but some service issues lost some points. Though friendly, the staff seemed disorganized. Our keys had to be reprogrammed everyday and this was a pain, especially when we came in late and had to go back downstairs. We were told several times to make sure we didn't carry the key near our cell phones even though we're fanatic about keeping the keys far away from our phones. And it wasn't just one key, it was both of our keys. One desk clerk said it happened all the time, the other said it should never happen. Another time housekeeping forgot to give us toilet paper and we requested more and it was delivered at midnight! They just need to work out some kinks in service, but otherwise a great stay.
- Official Description (provided by the hotel):
- Stay in extended-stay comfort at TownePlace Suites by Marriott Denver Airport at Gateway Park. Equipped with your favorite amenities, our hotel in Denver, Colorado offers convenience near the Denver Airport. ... more less
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