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“Excellent staff outweighs slightly dated rooms.”

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DoubleTree by Hilton Hotel Denver - Stapleton North
Ranked #71 of 160 Hotels in Denver
Reviewed August 25, 2014

Recently rebranded from Red Lion, this facility has some years on it; but is comfortable, appealing and a good value. Reservations were handled quickly, but with far more "offers" and "come-ons" than I was willing to wade through. Once I got to the hotel, however, the experience was excellent. Desk staff were quick, friendly and helpful. Housekeeping staff were friendly and smiley and the bar manager and her staff were right on top of everything. The lobby, lounge and common areas were clean and inviting. The room was very quiet and the beds were excellent with plenty of nice pillows. The carpet and decor in the room was a bit dated and the tile and floor covering in the bathroom was showing some age and wear, but appeared to be clean. Supplies were adequate and my stay was very pleasant. The price was reasonable and I thought it was a good value.

  • Stayed: August 2014, traveled solo
    • Value
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Review collected in partnership with DoubleTree by Hilton
Thank Theodore S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MatthewAnderson, General Manager at DoubleTree by Hilton Hotel Denver - Stapleton North, responded to this reviewResponded August 26, 2014

Dear Theodore S,

Thank you for taking the time to give us your feedback. We are happy you enjoyed our property. We appreciate the nice comments which I will be sharing with our staff members. We look forward to seeing you again in the future. Once again, thank you.

Sincerely,

Matthew Anderson
Hotel Manager
(303) 262-7701

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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758 - 764 of 1,156 reviews

Reviewed August 25, 2014

As with other doubletree hotels women should be aware there is no hall light so you need to leave the closet light on before you leave if returning at night..also, same poor lighting in bathroom. Do not walk anywhere after sunset..no matter how close..it's not safe. Paint chipping off exterior in large sections quite visible from the outdoor pool deck. Elevators are insanely small..3 people max so be prepared to wait several minutes to reach lobby at peak times ie checkout in the am. Hilton needs to dump Doubletree...they are consistently horrible

  • Stayed: August 2014
    • Value
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Thank Lglbgl3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MatthewAnderson, General Manager at DoubleTree by Hilton Hotel Denver - Stapleton North, responded to this reviewResponded August 26, 2014

Dear Lglbg13,

Thank you for taking the time to give us your candid feedback. We strive to make sure every guest experience is a good experience. Your satisfaction is very important to us. It seems we have failed. Please give us another chance to make it right. Once again, thank you for your feedback.

Sincerely,

Matthew Anderson
Hotel Manager
(303) 262-7701

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 25, 2014

The lobby is beautiful! The staff is extremely friendly, efficient and helpful! The rooms were very nice and clean! And the location was great! We were just down the way from a shopping center, several restaurants, rental car service and about 12 miles from the airport! I would highly recommend to anyone!

  • Stayed: August 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with DoubleTree by Hilton
Thank Jennifer M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MatthewAnderson, General Manager at DoubleTree by Hilton Hotel Denver - Stapleton North, responded to this reviewResponded August 26, 2014

Dear Jennifer M,

Thank you for your awesome review of our property. We are glad you thoroughly enjoyed your stay. We strive to make every guest our number one priority. Please refer us to your family and friends.

Sincerely,

Matthew Anderson
Hotel Manager
(303) 262-7701

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 25, 2014 via mobile

When I first went to my room it had the feeling of being a little "tired". It was clean and the staff were friendly. Nice pillows and a comfortable bed. Good food in the restaurant. The water pressure in the shower is amazing. A good experience overall.

Stayed: August 2014, traveled on business
Thank danldavis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MatthewAnderson, General Manager at DoubleTree by Hilton Hotel Denver - Stapleton North, responded to this reviewResponded August 26, 2014

Dear danldavis,

Thank you for sharing your comments with us. We are happy you found our rooms to be comfortable and clean just as we would expect. Your comments will be shared with our staff. Once again, thank you.

Sincerely,

Matthew Anderson
Hotel Manager
(303) 262-7701

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 25, 2014

Beds extremely confortable.Restuarant food some above average- service was excellent and friendly staff. Front desk tries very hard to accomodate anything asked for. Freeway access good. Breakfast average choices, hot. Coffee great - Fitness room clean - overall good value and restful after long work day,

  • Stayed: August 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Jacqueline B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MatthewAnderson, General Manager at DoubleTree by Hilton Hotel Denver - Stapleton North, responded to this reviewResponded August 26, 2014

Dear Jacqueline B,

Thank you for taking time to give us your feedback. We are happy to know that you had an excellent experience and found our hotel to be of good value. Thank you!

Sincerely,

Matthew Anderson
Hotel Manager
(303) 6262-7701

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 23, 2014

I can not believe how luxurious the motel was for that low price. I kept asking if it was a mistake. I would never stay anywhere else when I travel to Denver again. AMAZING!! The only thing I think can be improved, and that greatly, is to have some kind of advertising brochure with pictures. Right now there isn't. So I resorted to take a few pictures.

  • Stayed: August 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank articcat1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MatthewAnderson, General Manager at DoubleTree by Hilton Hotel Denver - Stapleton North, responded to this reviewResponded August 25, 2014

Dear articcat1,

Thank you for your recent comments on our property. We are excited that you enjoy our hotel. Please refer us to your family and friends. We look forward to seeing you again the next time you are in our area. Once again, thank you.

Sincerely,

Matthew Anderson
Hotel Manager
(303) 262-7701

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 22, 2014

There was a motor that went on and off right next door to my room. It made it difficult to get a restful sleep. The lights on the bed side of the room did not work. I have no idea why you need a minimum of 200 characters to answer this question. I believe I've made my complaint about the quality of the room very clear in less.

  • Stayed: August 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Ellen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MatthewAnderson, General Manager at DoubleTree by Hilton Hotel Denver - Stapleton North, responded to this reviewResponded August 25, 2014

Dear Ellen C,

Thank you for taking the time to give us your feedback. Let me apologize for the noise you experienced during your recent stay with us. We will address lighting issues with our engineering department. We thank you once again for your feedback.

Sincerely,

Matthew Anderson
Hotel Manager
(303) 262-7701

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Denver - Stapleton North

Address: 4040 Quebec St, Stapleton, Denver, CO 80216-6619 (Formerly Red Lion Hotel Denver Central)
Phone Number:
Location: United States > Colorado > Denver > Stapleton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#40 Romantic Hotel in Denver
#51 Business Hotel in Denver
Price Range: $93 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Denver - Stapleton North 3.5*
Number of rooms: 300
Official Description (provided by the hotel):
Welcome to the DoubleTree by Hilton Hotel Denver - Stapleton North. Begin your stay at this inviting hotel with a warm welcome and a delicious DoubleTree chocolate chip cookie. Conveniently located just off I-70, between downtown Denver and the Denver International Airport, our family-friendly hotel is just minutes from Denver's popular attractions. Corporate travelers will appreciate our close proximity to important businesses and corporations.Relax in a spacious guest room or suite at the DoubleTree by Hilton Hotel Denver - Stapleton North. Each of our stylish guest rooms feature tasteful décor and modern conveniences, including complimentary high-speed internet access, HDTVs and spacious work desks.Choose from tempting menu creations in the hotel's inviting restaurant, or join clients for a cocktail in the stylish Amberstone Bar, featuring a glowing fireplace and big screen TV. Maintain your exercise routine in the fitness center or swim in the heated outdoor swimming pool.Host a meeting or event at this Denver hotel with a range of flexible meeting rooms, ideal for a variety of events. With 15,000 sq.ft. of meeting and banquet space, including the latest AV equipment, our professional staff can organize any event. Corporate guests will also appreciate our 24-hour business center. ... more   less 
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Also Known As:
Red Lion Denver
Denver Red Lion

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