I booked a room at this hotel so that I would be closer to DIA, I specifically checked this hotel because I would need an early morning shuttle to the airport and free shuttle service was listed on the amenities list.
I called the hotel directly prior to leaving my location to go to the hotel. The hotel clerk could not provide me with directions to the hotel nor tell me the actual street address. Considering the lack of information obtained, I rang up the hotel again to confirm that shuttle service was available to DIA. I was told that Airport shuttle service was available.
Upon arrival to the hotel I discovered that ht ehotel did not provide a shuttle service to DIA. I was told that if I had made the reservation through the hotel, Airport shuttle would be available through an outside service, However, since I made the reservation online the shuttle service was not available to me.
Realizing that the Desk clerks were the same people who had been so helpful by phone I requested an audience with the General Manager / Property Manager. There was no onsite manager. I was handed the phone to speak with the General Manager who repeated that he could not help me.
This looks like a nice hotel. However, the employees are poorly trained and totally uninterested in assisting a customer at a time of need. The General Manager was un ininterested in trying to assist with the problem and found it humorous when I asked about his supervisor.
This would probably be a good deal if you lower your expectations to 0. I would not recommend the establishment to anyone simply because of the inhospitable and unfriendly attitude of th General Manager and the staff.
- Official Description (provided by the hotel):
- The brand new La Quinta Inn & Suites Denver Gateway Park is conveniently located off I-70 at Peoria Street, with quick and easy access to Denver International Airport (DEN), I-25 and all that the Mile High City has to offer; making us the ideal location for your stay. Whether your travels are for business or pleasure, you'll want to do a little exploring around town - and there's plenty to see just minutes from our front ...see moredoor! Denver is the gateway to the Rocky Mountains and many world class ski resorts, also offering an incredible variety of attractions for every lifestyle! Sporting events are an integral part of life in Colorado. The area boasts an array of world class golf courses, baseball/softball fields, soccer fields, Bandimere Speedway (drag) and Colorado National Speedway (NASCAR circuit). The National Western Complex located just minutes from the hotel, hosts the Super Bowl of Livestock Shows - the National Western Stock Show, Rodeo and Horse Show every January. And you can't miss the opportunity to see championship professional teams when you are in town: Denver Broncos NFL Football team; Colorado Rockies Major League Baseball Club; Denver Nuggets NBA Basketball team; Colorado Avalanche Hockey team; Colorado Rapids Major League Soccer Club; Colorado Mammoth Lacrosse team; and Denver Outlaws Lacrosse team. The La Quinta Inn & Suites Denver Gateway Park is convenient to the homes of each of teams at Dick's Sporting Goods Park, Invesco Field at Mile High, Coors Field and the Pepsi Center.But that is just the beginning! Denver is that place where urban sophistication meets outdoor adventure with a flair of the Old West. The Mile High City offers an array of attractions, historical sites, museums, entertainment options and a diverse night life. Must see Denver attractions: Colorado State Capitol; Denver Art Museum; U. S. Mint; 16th Street Pedestrian Mall; Larimar Square; LoDo Historic District; Confluence Park; Denver Museum of History and Science; Denver Zoo; Cherry Creek Shopping District; Shoppes at Northfield at Stapleton; Denver Botanic Gardens; Red Rocks Park, Amphitheater and Visitors Center; Coors Brewery Tour; Buffalo Bill Museum & Grave; Colorado Railroad Museum; Central City & Black Hawk old mining town gaming centers; Historic Georgetown; Echo Lake and Mt. Evans; Boulder, CO; Rocky Mountain National Park; and the Garden of the Gods.A variety of family amusement parks: Elitch Gardens; Lakeside Amusement Park; Water World; Apex Center; Funtastic Fun; FatCats, Boondocks Fun Center; Denver Skatepark; and IMAX Theater.Within a short jaunt, you can try your hand at a variety of outdoor activities: skiing, snowboarding, snowmobiling, skiing, biking, hot air ballooning, gliding, skydiving, rock climbing, fly fishing, horseback riding, and dude ranching - just to name a few! Museums and historical landmarks abound: American Mountaineering Museum; Argo Gold Mine and Mill; Aurora History Museum; Black American West Museum; Boulder History Museum; B's Ballpark Museum; Buffalo Bill Museum and Grave; Byers-Evans House Museum; Children's Museum of Denver; Colorado History Museum; Colorado Railroad Museum; Colorado Sports Hall of Fame; Colorado State Capitol; Cussler Museum; Denver Art Museum; Denver Firefighter's Museum; Denver Museum of Miniatures, Dolls & Toys; Denver Museum of Science and Nature; Dinosaur Ridge; Downtown Aquarium; Forney Museum of Transportation; Four Mile Historic Park; Golden History Museums; Golden Triangle Museum District; Kirkland Museum; Littleton Historical Museum; LoDo Historic District; Museum of Contemporary Art Denver; Center for Visual Art - Metro College; Mizel Museum; Molly Brown House Museum; Morrison Natural History Museum; Museo de las Americas; Museum of Outdoor Arts; Rocky Mountain Quilt Museum; US Mint; Vintage Motors Museum; Wildlife Experience Museum; Wings over the Rockies - Air and Space Museum. Whew!Discover impressive cultural and natural resources: Art District on Santa Fe; Opera Colorado; Central City Opera; Colorado Ballet; Colorado Symphony; Newman Center for the Performing Arts; River North Art District; Swallow Hill Music Association; Cherry Creek Arts Festival; Tesoro Cultural Center; Denver Center for the Performing Arts; Denver Botanic Gardens; Buffalo Herd Nature Preserve; Butterfly Pavilion and Insect Center; Rocky Mountain Arsenal National Wildlife Refuge; and more.Renowned for great music venues: Red Rocks Amphitheater; Ellie Caulkins Opera House; Buell Theater; 1st Bank Center; Paramount Theatre; Pepsi Center; Bluebird Theatre; Ogden Theatre; The Fillmore; Oriental Theatre; Gothic Theatre; Fox Theatre; Boulder Theatre; The Marquis on Larimer; Historic Denver Coliseum; Denver Pavilions; along with a plethora of nightclubs with live music forums. State of the art medical facilities: Northeast Animal Hospital; Apria Healthcare; University of Colorado Hospital; The Children's Hospital; Fitzsimons Army Medical Center; Anschutz Cancer Pavilion; US Army Combat Support Hospital; VCA Alameda East Veterinary Hospital; Swedish Medical Center; Exempla Lutheran Medical Center; Rocky Mountain MS Center; Centennial Peaks Hospital; National Jewish Health; Presbyterian/St. Luke's Medical Center - to name a few. As a guest of the La Quinta Inn & Suites Denver Gateway Park, you will be charmed by the genuine western hospitality of our team! Experience a warm welcome, comfy accommodations and the place that will become your home away from home! We are excited about having you as a guest. Our friendly team is here to ensure that the service, convenient amenities and comfy, clean facilities will make your stay at our hotel an enjoyable and memorable experience. Whenever your travels bring you to our area, we want to make certain the La Quinta Inn & Suites Denver Gateway Park is your only hotel choice! ... more less
- Reservation Options:
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