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“Exceptional on all fronts”

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Embassy Suites by Hilton Denver - Downtown / Convention Center
Ranked #23 of 158 Hotels in Denver
GreenLeadersGold level
Reviewed July 2, 2013

From arrival to departure, with a general session, breakout meetings and numerous catered functions in between, the quality and service was beyond expectations. Rave reviews from all 100+ of our attendees have been received. Looking forward to my next experience at the Embassy Suites Denver Downtown Convention Center!

  • Stayed: June 2013, traveled on business
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Review collected in partnership with Embassy Suites Hotels
Thank Lori B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe P, Front Office Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this reviewResponded July 3, 2013

We are thrilled that your entire group enjoyed the time you spent at our hotel! We certainly appreciate the feedback and look forward to seeing you all again in the future!

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2,053 - 2,059 of 2,746 reviews

Reviewed July 2, 2013

When Trip-Advisor tells me that a property is one of the top in 2013---well I expect something special---unfortunately that did not happen. The hotel is certainly adequate--the breakfast is basically the same fare you see at budget chains. The rooms are small and the towels are thin and the AC is not managable. For some reason they charge an extraordinary amount for parking overnight. The location is nothing special---in other words--average.We also endured a late night/early morning party on the 9th floor on Saturday by dozens of partiers all packed into 2 rooms:(

Again---of all the hotels in the U.S.---I find it hard to believe that this was one of the Top in 2013---make me question the process

  • Stayed: June 2013, traveled as a couple
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1  Thank djleland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe P, Front Office Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this reviewResponded July 3, 2013

I wanted to thank you for taking the time to provide us with some feedback from your recent stay. We take great pride in being recognized as one of the top hotels in the country by TripAdvisor! I apologize that you didn't feel that our hotel lived up to this. Unfortunately parking downtown is at a premium and we continue to monitor our pricing to remain competitive. I will make sure to share all of your comments with my team, and we would love to have you visit us again!

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Reviewed July 2, 2013

We stayed two nights as part of a western family vacation. The hotel is beautiful and well maintained. Great location - 5 minutes from light rail and 5 minutes from the 16th Street Mall. Best part of the stay was the staff. Everyone we met was friendly and professional. It was a great experience! P.S. The wireless Internet in the rooms was free and the fastest most reliable I've ever had.

  • Stayed: June 2013
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Thank Thisisthelongestname
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe P, Front Office Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this reviewResponded July 3, 2013

I'm glad you chose to stay at our hotel as part of your western vacation! We take great pride in being known as one of the top hotels in the Denver area, and I'm glad you felt the same way. Please come and visit us again soon!

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Reviewed July 1, 2013

This is a quality hotel, but I would expect nothing less than that for over $250 per night (after taxes and parking).

Rooms were clean and comfortable. Staff were all pleasant but sometimes not efficient. We had to make several inquiries to housekeeping and the front desk to get a couple of towels for the room. Also, the parking service was swamped near check out time on Sunday so there was quite a backlog of people waiting for vehicles (we waited about 20 minutes). Again, the staff were pleasant and helpful but overwhelmed by the demand.

The breakfasts were good, offering lots of options but heavy demand depressed overall service. One recommendation for the hotel: Try more than one coffee bar on the busy mornings. The lines for that pot were long and we had to wait several times for more coffee to be brought.

Note: In fairness to the hotel we stayed at this hotel on the same weekend that Comic-Con was being held at the neighboring convention center. As a result, the hotel and surrounding areas were quite busy. However, an establishment of this caliber should be able to predict such demand.

Ultimately, this is a great hotel but not a budget option.

  • Stayed: June 2013, traveled with family
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Thank Chris L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe P, Front Office Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this reviewResponded July 2, 2013

Thank you for choosing to stay at our hotel recently as well as providing us with some feedback. I will be sure to share all of your comments with our entire team so we can review our areas of opportunity. I hope that next time you are in the Denver area you choose to stay with us again!

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Reviewed June 30, 2013

The plan was to take the RTD home, same as we took to get down to Denver. That was before getting Epic Beer Festival-ed. We realized shortly after our walk to the RTD station began that resistance was futile. We needed a place to stay the night. After a quick online search we found the Embassy Suites. They had a room available and gave us a killer deal since we were checking in so late. The room was immaculate. The free breakfast in the morning was awesome, made to order omelettes!? Matthew sure knows his way around an omellet pan. Delicious. Overall we were very happy with our stay. Would definitely recommend.

  • Stayed: June 2013
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Thank Umfresmcgee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe P, Front Office Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this reviewResponded July 1, 2013

We are thrilled that you chose to stay at our hotel after the Beer Fest! I'm glad that our staff was able to accomodate you in a quick and welcoming manner! Hopefully you will come stay with us again during the Great American Beer Festival in the coming months!

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Reviewed June 30, 2013

Can't beat the location. Within walking distance to the 16th street mall and many other Denver sights. One of the best workout rooms that I've ever experienced at a hotel. Staff was very friendly and knowledgeable. Couldn't beat the free breakfast and nightly manager's reception. Room was very spacious. I stopped short of giving this hotel an excellent rating because of two issues. First, the wifi was only available to you only if you were a Gold member, or a Diamond member, or an AT&T internet subscriber which was very inconvenient. Second, the thermostat in the room was a little tricky. Once it got to our set temperature we burned up in there. With that being said, I'd still recommend this hotel to anyone staying in Denver.

  • Stayed: June 2013, traveled as a couple
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Thank Dkelley78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe P, Front Office Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this reviewResponded July 1, 2013

Thank you for providing us with an excellent review on TripAdvisor! We certainly appreciate your feedback and I will be sure to share it with our entire team! Please come and see us again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 29, 2013

The stay at Embassy Suites has it all, comfortable beds, free happy hour and awesome service!!! I've stayed here now 3 times and never been disappointed. Plus the avocado based shampoo and lotion is so wonderful!

  • Stayed: June 2013, traveled with friends
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Thank Don F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe P, Front Office Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this reviewResponded July 1, 2013

We appreciate you choosing to stay at our hotel whenever you are in the Denver area! We would love to become your "home away from home" and please feel free to contact me directly whenever you need to make a reservation! Hope to see you again soon!

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Additional Information about Embassy Suites by Hilton Denver - Downtown / Convention Center

Address: 1420 Stout Street, Denver, CO 80202-3201
Phone Number:
Location: United States > Colorado > Denver > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Denver
#7 Romantic Hotel in Denver
#8 Business Hotel in Denver
#20 Family Hotel in Denver
Price Range: $174 - $397 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Denver - Downtown / Convention Center 3.5*
Number of rooms: 403
Official Description (provided by the hotel):
Welcome to the newly renovated and redesigned Embassy Suites Denver Downtown / Convention Center - the ideal destination hotel offering the perfect setting for business or pleasure and a gateway to the city's rejuvenated downtown scene. A contemporary convention property, our LEED Silver Certified hotel in Denver is a lively destination within walking distance of the best attractions in downtown. Your stay includes cooked to order breakfast each morning and a complimentary manager’s reception for two hours each evening. ... more   less 
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Also Known As:
Embassy Suites Denver - Downtown / Hotel Denver

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