This was our third stay here within the last six months. The first two were perfect. This time was not quite up to the same level. On the first night there was a line out the door for the evening happy hour. Later we tried to have a drink in the bar. We waited 20 minutes at a table without being acknowledged before going to the bar. The bar shares the room with the restaurant. Only one bartender and one waitress on for the whole place. They were working hard, but they needed more help. The in room coffee pot did not work. I will say that the replacement came quickly. There was a lot of mildew around the top of the tub. That's not something I go looking for, especially in Colorado, but that doesn't speak well for deep cleaning. The first morning we couldn't get near the breakfast buffet. The second we did, but the food was not nearly as good as last time, and later in the day both of us felt that something we ate had not agreed with us. Lets leave it at that. Bottom line: beautiful hotel, friendly and accommodating staff, but not enough help.
- Official Description (provided by the hotel):
- Welcome to the newly renovated and redesigned Embassy Suites Denver Downtown / Convention Center - the ideal destination hotel offering the perfect setting for business or pleasure and a gateway to the city's rejuvenated downtown scene. A contemporary convention property, our LEED Silver Certified hotel in Denver is a lively destination within walking distance of the best attractions in downtown. Your stay includes cooked to order breakfast each morning and a complimentary manager’s reception for two hours each evening. ... more less
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- Also Known As:
- Embassy Suites Denver - Downtown / Hotel Denver