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“Love Hotel, Comp Breakfast Great, Restaurant not so much”

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Embassy Suites by Hilton Denver - Downtown / Convention Center
Ranked #19 of 157 Hotels in Denver
GreenLeadersGold level
Grand Junction, Colorado, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Love Hotel, Comp Breakfast Great, Restaurant not so much”
Reviewed January 11, 2013

The hotel is beautiful! Very family/kid friendly. Rooms are large and comfortable. We had two very large t.v.s and plenty of channel choices (only 1 remote though). The breakfast was delicious and very worth getting up for. The rooms and hotel are clean and staff are friendly. Had a rude awakening with a mistake 4am wake up call and was never really offered any apologies and the restaurant is way too expensive for the food they offer. A $67.00 bill and we would have been better off with mac and cheese and a burger, but overall the place is very nice.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jaime O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe P, Front Office Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review, January 13, 2013
Thank you for taking the time to provide us with a review on TripAdvisor! I will be sure to share your comments with my entire staff and we hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,629 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Aspen, Colorado
Level Contributor
131 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed January 10, 2013

I have stayed at most of the Downtown Denver hotels and have to say that the Embassy suites does a nice job. The rooms are huge and clean. The finishes and materials are not top notch but are new and well maintained. One of the biggest assets of the hotel is the wonderful breakfast and complimentary happy hour. I would recommend it much higher for business rather than pleasure but regardless it is a nice place to stay. Would much rather stay here than at the Sheraton, Westin, Teatro or Curtis.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bmordski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe P, Front Office Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review, January 11, 2013
I'm glad that you had a great time on your recent visit to our hotel! We strive to be the top property in the Denver area and your comments make it easier for us to achieve this! I hope that you come see us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Billings, Montana, United States
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 10, 2013

We were there the weekend of Dec.1&2 for the Broncos game. Had a great time. Breakfast was a little crazy the morning of Dec.2 with all the fans in town. Great service and staff did all they could to make our stay an enjoyable one!

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roger G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe P, Front Office Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review, January 11, 2013
I hope that you had a great time at the Broncos game in early December! We appreciate you choosing to stay at our hotel, and hope you visit us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 10, 2013

This is a nice, modern Embassy Suites. The common areas are very modern, decor is nice. Great free breakfast and the nightly manager's reception that is typical with Embassy Suites is a nice touch. You definitely get great value for your money - a large room with microwave, fridge, sink, separate living area - generally for the same price as other hotels.

The only issue I had with this hotel was that it is very large so there were a lot of people at breakfast and the reception each day. You had to wait in line for a drink and you could only get one drink at a time so my husband had to get his own drink and I had to get mine - we couldn't bring one back for each other which was annoying - especially because usually one of us was trying to save seats. At breakfast, you had to search for a seat and also wait in line to get your meal, but the staff was pretty quick to get extra plates and refill food/drinks.

There were a lot of kids staying there when we were there. Might be because it was over a holiday. We had to call the front desk about noise from the room above us. It was addressed quickly.

Also parking was either $31 or $33. Not sure if that is typical for the area, consider that when booking.

So a great value considering all that you get, good for families. I wouldn't book it for a romantic trip.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank butkusr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe P, Front Office Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review, January 11, 2013
I appreciate you taking the time to share your feedback from your recent stay with us! I'm glad that you had a great time at our hotel, and hope that you and your husband choose to visit us again in the near future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tenn.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 9, 2013

Great staff, great location, tough parking. Good advice was often given and breakfast and evening receptions were always fun and free. One minor problem was addressed promptly.
The AAA rate was also helpful. That is all there is to know.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WestTenn_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe P, Front Office Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review, January 11, 2013
Thank you for providing us with a great review about our hotel! We certainly appreciate the feedback and look forward to seeing you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lindsborg, Kansas
Level Contributor
83 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed January 6, 2013

Stayed here for my birthday with some friends. Location is perfect. Aminites are nice. Was really hoping for a big walk in shower, but it was standard bathroom. breakfast was usual fair, omelets made to order. Managers reception is very nice. Free drinks.

  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank coffii_howz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe P, Front Office Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review, January 7, 2013
I hope you had a wonderful birthday and we are glad you chose to spend it with us! We appreciate the great comments you shared about your stay and look forward to seeing you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
seattle
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 3, 2013

I booked this hotel with my AAA rate and was actually surprised that I got such a great price for this room. Love that there is a living room separate to bedroom. The bed was the most comfortable hotel bed i have ever slept in. Will definitely be back.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pacificnorthwest4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe P, Front Office Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review, January 5, 2013
Thank you for taking the time to provide us with a review on TripAdvisor! I'm glad that you got a great night sleep in our wonderful beds! Please come see us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Denver - Downtown / Convention Center

Property: Embassy Suites by Hilton Denver - Downtown / Convention Center
Address: 1420 Stout Street, Denver, CO 80202-3201
Phone Number:
Location: United States > Colorado > Denver > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Denver
#7 Romantic Hotel in Denver
#8 Business Hotel in Denver
#20 Family Hotel in Denver
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Denver - Downtown / Convention Center 3.5*
Number of rooms: 403
Official Description (provided by the hotel):
Welcome to the newly renovated and redesigned Embassy Suites Denver Downtown / Convention Center - the ideal destination hotel offering the perfect setting for business or pleasure and a gateway to the city's rejuvenated downtown scene. A contemporary convention property, our LEED Silver Certified hotel in Denver is a lively destination within walking distance of the best attractions in downtown. Your stay includes cooked to order breakfast each morning and a complimentary manager’s reception for two hours each evening. ... more   less 
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Also Known As:
Embassy Suites Denver - Downtown / Hotel Denver

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