Embassy Suites by definition are premium hotels, yet this one was disappointing in handling our convention crowd. We had no housekeeping in the room for 2 consecutive days. Breakfast buffet could not meet the volume of guests, running out of dishes,cutlery, food and juices. Bar restaurant could not handle our numbers in the evening, by staffing and availability of food, as convention participants needed late dinner options. Gift shop in lobby was almost bare of even the most essential items, sundries and candy. The 2 room suites were plain and fairly unattractive, living area was dark due to interior windows. The water pressure poor in the shower. Comfortable beds. The food offered at the manager's reception was sparse compared to other Embassy Suites I have been to in the past. Overall not wowed.
- Official Description (provided by the hotel):
- Welcome to the newly renovated and redesigned Embassy Suites Denver Downtown / Convention Center - the ideal destination hotel offering the perfect setting for business or pleasure and a gateway to the city's rejuvenated downtown scene. A contemporary convention property, our LEED Silver Certified hotel in Denver is a lively destination within walking distance of the best attractions in downtown. Your stay includes cooked to order breakfast each morning and a complimentary manager’s reception for two hours each evening. ... more less
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- Also Known As:
- Embassy Suites Denver - Downtown / Hotel Denver