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“Great hotel in a prime location”

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Embassy Suites by Hilton Denver - Downtown / Convention Center
Ranked #19 of 157 Hotels in Denver
GreenLeadersGold level
Virginia
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Great hotel in a prime location”
Reviewed July 20, 2012

As others have said, this was a really nice hotel. I was here for a convention and the meeting rooms were great. The rooms were standing Embassy rooms and the breakfast/happy hour was pretty standard. Location-wise, this place was great ... easy walking distance to tons of restaurants and shops. My only complaint was that there was a heat wave while I was there and it was tough to get the A/C in the room to cool down the room.

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank uniter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe P, Front Office Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review, September 22, 2012
Thank you for your review, we hope to see you again soon!
Report response as inappropriate
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2,623 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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USA
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed July 19, 2012

My wife and I recently stayed a the Embassy suites for a convention. We cannot say enough about the staff and accomodations at the hotel. Brian, at the omelette station makes a great omelet and does an excellent job of engaging everyone in line. He starts the day off right. Alll of the staff is obviously been well trained in customer service and making sure the guest is well taken care of. On top of that the location is well located across from the convention center and very close to the 16th street mall with multiple shopping and dining opportunities. It eas easy to get to all of the attractions in the central business and LODO areas.

  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelingdonUsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe P, Front Office Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review, September 22, 2012
Thank you for your review, we hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Holland, Pennsylvania
Level Contributor
138 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed July 17, 2012

My husband and I stayed a week and enjoyed the hotel immensely. The full course breakfast, afternoon cocktails and snacks, easy access to the convention center were all great assets. Additionally it's only 2 blocks from 16th Street and access to the Mall Street bus which takes you up and down the shopping district. Everyone we came in contact with at the hotel was extraordinary. The management team should be commended for working with the team to build excellent customer service.

Don't pass over this hotel!

Room Tip: Request a high floor with a view! Great views of the city and mountain range. Remember looking wes...
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  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cndirector1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe P, Front Office Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review, September 22, 2012
Thank you for your review, we hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bradenton, Florida
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed July 15, 2012

Stayed her for one night with my wife and son. Very nice room and facilities. No free internet in the rooms but available in the business room for free. They have three computers available with printer. The parking is valet only and cost $29. There is a city lot in front of the hotel but not covered for cheaper. The beds were comfortable and the room clean. The free Breakfast was the best I have ever seen bar none. The evening reception was OK for free drinks and snacks. They have a nice gym and indoor pool area.My only complaint was the shower. It had a low flow head so it took a while to take a shower.The convention center is right next door and the 16th st pedestrian mall is just two blocks away which has everything you could imagine.. The state capitol and US mint and art museum are a 15 minute walk away. Beware: many homeless people in downtown Denver asking for money.

Room Tip: I paid a little extra for a mountain view room but the view was a little hazy. Nice but not dramatic...
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  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dondpt06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe P, Front Office Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review, September 22, 2012
Thank you for your review, we hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Missouri, United States
Level Contributor
6 reviews
Reviewed July 15, 2012

Our stay was absolutely wonderful. You have a beautiful facility. ALL but one person on staff were fabulous when it comes to customer service! Having worked 30+years in customer service, I am very sensitive to this and was astounded. Particularly, we wanted to mention Brian The Omelet Guy and all the others were so fun and delightful to see in the mornings, Miguel and Saba on food/dining area staff, but there were many others there whose names we failed to write down. Aaron@front desk was patient, funny, extremely helpful and kind to work with. The porters in the garage were great, all of them, especially Ryan and Garrett, but there were others we did should have gotten names for. ALL of the hospitality staff were fabulous when it comes to helping with our room amenities, Maricella and all the others we didn't take down names for. We felt so at ease and at "home" during our stay. There were 5 of us staying in our suite. Two couples had the two queen beds in one room, the single person had a room with the pull out. The kitchen was very comfortable for some quick lunches or suppers there between activities. The only suggestion I have for hotel staff is that there was only one hook on the back side of the bathroom door for all our towels, thus we had to switch them out often with housekeeping because we couldn't keep track or whose was whose. We saw PLENTY of great places for you to add hooks behind doors, on bathroom wall space, even on the shower wall opposite the faucet. We wanted to conserve laundry/water but couldn't. Thank you so much for a wonderful experience!

Room Tip: There were 5 of us staying in our suite. Two couples had the two beds in one room, the single perso...
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  • Stayed July 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Judy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe P, Front Office Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review, September 22, 2012
Thank you for your review, we hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Juneau, Alaska
Level Contributor
201 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed July 15, 2012

I stayed with friends for four nights to attend a choral conference. This hotel is convenient to local concert and theatre venues and to the 16th street walking area, and has some great nearby eateries. The hotel offers a full breakfast with made-to-order eggs. Brian cheerfully had five skillets going at once - my omlette was great! Each evening there was a managers reception, with healthy veggie options to munch on with your wine or cocktail. The lobby decor was just right for Denver. In general, the staff were very helpful and the hotel appears well-managed.

Room Tip: Actually, they all seemed about the same.
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  • Stayed July 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank polaraubie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe P, Front Office Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review, September 21, 2012
Thank you for staying with us, we hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Delaware
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 14, 2012

My wife and I stayed here for one night before traveling through the great state of CO. The building feels brand new and the fitness room and pool were pretty nice. The staff were very service oriented and friendly. I expected more of a higher quality from the free appetizers as they only offered nachos/salsa, salads, pretzels, cheese & crackers. Perhaps my expectations were a little unreasonable but this hotel had a lot of good qualities and I recommend it if your are staying in downtown Denver.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank percyeveret
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe P, Front Office Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review, September 22, 2012
Thank you for your review, we hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Denver - Downtown / Convention Center

Property: Embassy Suites by Hilton Denver - Downtown / Convention Center
Address: 1420 Stout Street, Denver, CO 80202-3201
Phone Number:
Location: United States > Colorado > Denver > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Denver
#7 Romantic Hotel in Denver
#8 Business Hotel in Denver
#20 Family Hotel in Denver
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Denver - Downtown / Convention Center 3.5*
Number of rooms: 403
Official Description (provided by the hotel):
Welcome to the newly renovated and redesigned Embassy Suites Denver Downtown / Convention Center - the ideal destination hotel offering the perfect setting for business or pleasure and a gateway to the city's rejuvenated downtown scene. A contemporary convention property, our LEED Silver Certified hotel in Denver is a lively destination within walking distance of the best attractions in downtown. Your stay includes cooked to order breakfast each morning and a complimentary manager’s reception for two hours each evening. ... more   less 
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Also Known As:
Embassy Suites Denver - Downtown / Hotel Denver

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