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“Great location, lots of character!”

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Courtyard Denver Downtown
Ranked #57 of 157 Hotels in Denver
Certificate of Excellence
GreenLeadersSilver level
Minneapolis, Minnesota, United States
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great location, lots of character!”
Reviewed May 9, 2013

This is not your typical suburban Courtyard. It is a beautifully refurbished old brick building with incredibly high ceilings and lots of character, but It has all the modern amenities that you would expect from a Courtyard. It is also right on the pedestrian walking mall in downtown Denver with lots of shops and restaurants. My only complaint was the keycard reader wasn't working well at the elevator, but that was a minor inconvenience and one they were working to repair.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Janel W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandra C, Front Office Manager at Courtyard Denver Downtown, responded to this review, May 22, 2013
Thank you for taking the time to review us online. We are glad you enjoyed your stay with us!

Thank you,
Alexandra Crown
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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742 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (192)
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English first
Portland, Oregon
Level Contributor
16 reviews
Reviewed May 8, 2013

I met up with some old friends for a "girl's weekend" in Denver (which I wholeheartedly recommend for such a trip, by the way!) and we stayed in one of the suites at this hotel. We were very happy with the accommodations. The suite was a good size for a downtown hotel, with ample room for 3, and had a spacious balcony/patio as well with great city views and peeks of the peaks between buildings (BTW, wear your sunscreen and SPF chapstick if you're from the lower elevations, like us!). The staff at the front desk was friendly and helpful, suggesting local restaurants, hikes, providing coupons, printing directions, etc. They took great care of us. It was in a great location, good walking distance to many restaurants, bars, as well as shopping, site-seeing, etc. We only needed our rental car to get to hiking venues - when in town, we walked everywhere we wanted to go within Denver. From the space to the service, it did not disappoint.

Room Tip: recommend the presidential suite for the balcony/patio!
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  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jenny S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandra C, Front Office Manager at Courtyard Denver Downtown, responded to this review, May 9, 2013
Thank you for taking the time to respond; We are so delighted to know that you enjoyed your suite as well as your service. We look forward to having you again.

Warm Regards,
Alexandra Crown
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 5, 2013

While lots of people rave about the location of this hotel, the service is awful. I've had problems with key cards breaking, internet going down, laundry facilities, stuff left at the front desk for me getting put in lost property. It was only when I made fourth complaint that finally somebody apologised for the service. Stay somewhere else where they know how to deliver good service consistently. The room rates coupled with the service make this one of the worst hotels I have stayed in anywhere in the world.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Andy752
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
111 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
Reviewed May 4, 2013

i did not expect much from this hotel but it was really nice. the rooms are big and nice. usually courtyard is old and dated this is not. its central Denver and you can walk around. its quiet too. staff is very nice. the internet is free.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank t0309999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandra C, Front Office Manager at Courtyard Denver Downtown, responded to this review, May 9, 2013
We truly appreciate you taking the time out of your day to comment on your experience with us here! We are so glad you enjoyed your stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, PA
Level Contributor
189 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed April 29, 2013

In my last review from a year ago, I described this hotel as "Hotel Aweseomness" noting that there's little not to like at this downtown Courtyard by Marriott. The location is perfect -- along the 16th Street Mall with its free buses in the heard of downtown Denver, a short walk to the Colorado Convention Center and a short walk to Larimer Square where you'll find some of the city's best restaurants. This remains true, but the room I was assigned this time taught me that that all rooms are not created equal in this grand old former department store of a building. Unlike most Courtyard by Marriott's, this building has plenty of character. The lobby is ironically within a small courtyard built into the building that has been enclosed. While nicely restored, combining aspects of the old (high ceilings and large windows in the rooms) with modern luxuries and conveniences, the rooms that I've had on previous visits had several large windows, whereas the one on this stay had just one and the room wasn't quite as wide and was a bit more cramped. A traveling companion had a king room that faced the inside courtyard, and the view and amount of natural lights, wasn't attractive at all, nor was the size of the room, which couldn't have accommodated a roll-away bed in a practical manner. It also seems that the hotel has too few rooms with two beds, which is simply a constraint of the layout.

Unlike most downtown hotels, Internet access if free (and reliable). The staff accommodates professionally in typical Marriott style. The bedding and rooms are spotlessly clean and very comfortable. The Rialto Cafe, located within the hotel is a casual restaurant and bar, but nonetheless a big step up from the typical hotel restaurant. It faces 16th Street and unlike other hotel restaurants, seems to attract locals and others off the street.

Room Tip: 1) outside rooms; 2) corner rooms on floors 2, 3 & 4.
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  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bill L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandra C, Front Office Manager at Courtyard Denver Downtown, responded to this review, May 1, 2013
I just wanted to thank you for your review. We are a very proud of staff and it is fantastic when are guests are highly satisfied!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed April 29, 2013

Overall the staff was wonderful. Front desk staff and bellman were great. The room was small with a terrible view. Not normal Marriott quality. The rooms were very bare with no glasses to drink from, and a very limited number of towels. No mini-bar or amenities but the room did have wi-fi.

There was no coffee maker in the room as most Marriots have for that early morning cup.

Food at the resturant adjacent was not good but the double happy hour one early and one late was a nice touch. Again staff at the resturant were wonderful and friendly.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AATEDD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 27, 2013

Spent 6 nights there in April while visiting friends. Overall very nice. At check in we were disappointed our King room was so small- no easy chair, tiny closet, no drawers for clothing. I called manager Nathaniel who was very pleasant and accommodating. He showed us a 2 Queen bed room that was much better for 2 people. He could not have been nicer to us. Only issue that neither room had an outside window, both choices faced the interior courtyard. It was quiet, but I would have liked to see the weather. Nathaniel explained since there were convention bookings none would be available. Rialto restaurant is excellent for a hotel restaurant. We had very good breakfasts and 2 dinners. Again, restaurant staff is great. Good downtown location. Free 16th St Mall bus stops just outside. Parking attendants very nice, but parking is $28/day. Probably would stay again, but would insist on confirmed outside window, and large room when reserving.

Room Tip: Insist on outside view and large room when booking. King or 2 Queens beds seems to make a difference...
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bill Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandra C, Front Office Manager at Courtyard Denver Downtown, responded to this review, April 29, 2013
I am glad that you took the time out of your day to review us! Your feedback is incredibly important to the success of our hotel. Nathaniel is an excellent staff member and we are pleased that you noticed that during your stay as well. we hope to see you again soon.

Regards,
Alexandra
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Denver Downtown

Property: Courtyard Denver Downtown
Address: 934 16th St., Denver, CO 80011
Phone Number:
Location: United States > Colorado > Denver > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#9 Green Hotel in Denver
#16 Family Hotel in Denver
#29 Romantic Hotel in Denver
#35 Business Hotel in Denver
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Courtyard Denver Downtown 3.5*
Number of rooms: 177
Official Description (provided by the hotel):
Our boutique-style Courtyard by Marriott Denver Downtown hotel is ideally located on the famed 16th Street Mall, just 4 blocks from the Colorado Convention Center and close to the best restaurants, attractions and shopping in the city. Visit the Pepsi Center, Coors Field, Larimer Square, Denver Pavilions and the Denver Center for the Performing Arts. Our Denver downtown hotel's stylish rooms and suites feature first-rate amenities, including luxury bedding, microwave, and mini refrigerator. We are housed in a beautifully renovated historic building, and offer distinguished meeting space ideal for corporate gatherings. Guests are invited to enjoy our fitness and business centers, and free Wi-Fi throughout the hotel. Be sure to visit our on-site restaurant, Rialto Cafe, offering award-winning cuisine. The Courtyard Denver Downtown hotel delivers comfort, convenience and style! ... more   less 
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Also Known As:
Courtyard By Marriott Denver Downtown Hotel Denver
Denver Marriott
Denver Courtyard

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