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“Rude waitresses/bartender!”

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Crowne Plaza Denver
Ranked #57 of 160 Hotels in Denver
GreenLeadersBronze level
Reviewed June 10, 2014

First let me say that the hotel is in a great location. Now that I've said that; horrible bar/staff, the rooms are tiny and smell old, breakfast was slow and I had the buffet! Overall if you want a "Super 8" style motel dressed up as a downtown hotel with great amenities then here is where you should stay. Oh I forgot to mention that my SUV nearly scrapped the parking garage ceiling, family-friendly this place is not (charged way too much for parking). I'm never staying here again and I suggest you don't either. Watched the attractive bartender and the skinny brunette get into an argument while my wife and I were waiting to give our food order and get our drinks replenished. That was the final factor. NO No no

  • Stayed: June 2014
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Thank Bigbadger71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPDenver12, Manager at Crowne Plaza Denver, responded to this reviewResponded June 12, 2014

Dear Bigbadger71,

Thank you for your feedback regarding your recent stay with us and we apologize for the inconveniences you experienced. We have forwarded your feedback along to the appropriate departments and I would like to ensure you that it will be discussed with the respective teams. Please email us at wecare@hoteldenver.net if there is anything else we can do.

Sincerely,
Kady
Marketing & Branding Manager
Crowne Plaza Denver Downtown

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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738 - 744 of 1,600 reviews

Reviewed June 9, 2014

Nice folks, easy check in. Nice bar / restaurant. One block off 16th with easy access. Older motel but clean and convenient. If you wan to stay in the downtown area and not spend a ton of money, this may be worth checking out...

  • Stayed: June 2014
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Thank Camper4life2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPDenver12, Manager at Crowne Plaza Denver, responded to this reviewResponded June 12, 2014

Dear Camper4life2,

We are glad that you enjoyed your stay at the Crowne Plaza Denver Downtown and we appreciate your feedback. We do have a convenient downtown location and we're glad you were able to take advantage of it. Come stay with us again soon!

Sincerely,
Kady
Marketing & Branding Manager
Crowne Plaza Denver Downtown

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 8, 2014

Stayed 1 night before heading to mountains. Service at check in was friendly and efficient with special attention to IHG members. Next morning we hoped to spend some time downtown since we had intended to do so the night before but flight arrived late. At check out staff accommodated by allowing us to leave our car in hotel garage until mid afternoon at no charge. Great service!

  • Stayed: May 2014, traveled as a couple
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Thank 2014dsp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPDenver12, Manager at Crowne Plaza Denver, responded to this reviewResponded June 9, 2014

Dear 2014dsp,

We are happy to hear that you enjoyed your recent stay with us! We appreciate your feedback and look forward to your next stay with us!

Sincerely,
Kady
Marketing & Branding Manager
Crowne Plaza Denver Downtown

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 8, 2014

Great stay in the middle of everything Denver. The staff was most friendly and helpful in making the most of our stay. Matt - concierge offered exceptional services i.e. bags, directions, entertainment, and return trip to the airport. Room was clean, comfortable and very quiet after 11:00 PM (weekend stay).

Room Tip: Ask for a room with a view of the mountains.
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  • Stayed: June 2014, traveled as a couple
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Thank Tony H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPDenver12, Manager at Crowne Plaza Denver, responded to this reviewResponded June 9, 2014

Dear Tony H,

We are so happy to hear that you had a great stay at the Crowne Plaza Denver Downtown! We appreciate your feedback and have shared it with Matt and the rest of the team. Come stay with us again soon!

Sincerely,
Kady
Marketing & Branding Manager
Crowne Plaza Denver Downtown

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 7, 2014 via mobile

I was in Denver 5 days for a conference. The hotel is conveniently located by numerous restraints and shopping centers. It's a quick walk to the Capitol, Denver fire fighters museum and other sight seeing opportunities. The staff was excellent and the room was clean.

Stayed: May 2014, traveled on business
Thank lpalm2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPDenver12, Manager at Crowne Plaza Denver, responded to this reviewResponded June 9, 2014

Dear lpalm2,

We are happy to hear that you enjoyed your stay while in town for your convention. We are conveniently located downtown and we're glad you were able to take advantage our location. We hope you'll come stay with us again soon!

Sincerely,
Kady
Marketing & Branding Manager
Crowne Plaza Denver Downtown

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 6, 2014

My family and I stayed one night and it was a good night's sleep. Room clean but small. The staff at the front desk were kind and helpful. Conveniently located in downtown Denver. No breakfast included.

  • Stayed: June 2014
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Thank Kdrn817
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPDenver12, Manager at Crowne Plaza Denver, responded to this reviewResponded June 9, 2014

Dear Kdrn817,

We're happy to hear you received a good night's rest while staying with us at the Crowne Plaza Denver Downtown. We're glad you were able to take advantage of our convenient downtown location. Come stay with us again soon!

Sincerely,
Kady
Marketing & Branding Manager
Crowne Plaza Denver Downtown

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 6, 2014

Close to Convention Center, Pepsi Center, Aurauria Campus, Lodo, and the 16th St. Mall. Can't beat the location. I booked and received an excellent rate through Priceline too. I couldn't be happier with the Crowne Plaza Hotel.

  • Stayed: June 2014, traveled on business
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1  Thank Marigold183
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPDenver12, Manager at Crowne Plaza Denver, responded to this reviewResponded June 9, 2014

Dear Marigold183,

We are so happy to hear that you had a great trip and that you were able to enjoy our downtown location. We appreciate your feedback and look forward to your next stay with us.

Sincerely,
Kady

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Denver

Address: 1450 Glenarm Pl, Denver, CO 80202-5030
Phone Number:
Location: United States > Colorado > Denver > Central Business District , Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Green Hotel in Denver
#26 Business Hotel in Denver
#35 Romantic Hotel in Denver
#38 Family Hotel in Denver
Price Range: $96 - $366 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Denver 3.5*
Number of rooms: 364
Official Description (provided by the hotel):
Denver hotel is within walking distance of Denver's downtown attractions Located in the heart of downtown Denver, the Crowne Plaza Denver is the ideal place to base your trip to Colorado's capital. Our Denver hotel was recently renovated to provide you with the most comfortable and convenient stay in the downtown area. Downtown Denver offers many attractions close at hand during your stay. The 16th Street Mall and LoDo, Denver's hip, historic, downtown district, are both just one block from our hotel. Our Denver accommodations are also close to the Denver Museum of Art. Invesco Field at Mile High, the home of the Denver Broncos, is just a few blocks away. Business travelers can enjoy our upscale Denver accommodations and close proximity to several major businesses. The Colorado State Capital, Halliburton and Qwest are all within walking distance of our hotel. The Colorado Convention Center is also only 2 blocks away. Additionally, our Denver hotel offers three floors designed with the business traveler in mind that feature quiet hours and upgraded amenities. Plan a meeting with us at our downtown Denver hotel and take advantage of over 7,000 square feet of meeting space. Our hotel sales team is committed to helping you plan the best possible meeting during your stay. Stay with us in the Mile High City! ... more   less 
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Also Known As:
Denver Crowne Plaza

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