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“Great Downtown location”

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Crowne Plaza Denver
Ranked #59 of 157 Hotels in Denver
GreenLeadersBronze level
Fort Collins, Colorado
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Downtown location”
Reviewed October 7, 2013

Stayed here on a Saturday nite for the Hot Chocolate 15 K race. Close to Civic Center Park, the 16th Street Mall and the Convention Center. Everyone was very helpful in giving directions. Great room upgrade.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Roger970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPDenver12, Guest Relations Manager at Crowne Plaza Denver, responded to this review, October 8, 2013
Dear Roger970,

Thank you for your positive review of the Crowne Plaza Denver Downtown. We are happy to hear that you enjoyed your stay with us and we hope you had a great time at the Hot Chocolate Run! It would be our pleasure to have you as our guest again.

Sincerely,
Crowne Plaza Denver Downtown Guest Services Specialist
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,543 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (401)
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English first
Anderson, South Carolina
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 6, 2013

This was the first time we stayed at a Crowne Plaza Hotel, but it certainly won't be the last!
The rooms were clean and beds were so comfortable. But what really impressed us was the staff. They went out of their way to be friendly and helpful. Bar staff didn't just ask your name, they remembered it the next time you visited. Front desk made sure everyone was made to feel welcome. It was also so convenient to the restaurants and shops on 16th Ave. Everyone with us enjoyed their stay!

Room Tip: Ask for a mountain view
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Mary K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPDenver12, Guest Relations Manager at Crowne Plaza Denver, responded to this review, October 8, 2013
Dear Mary K,

Thank you for your positive review of the Crowne Plaza Denver Downtown. We are delighted to hear that you enjoyed your stay with us and we look forward to having you as guest again on your next trip to Denver.

Sincerely,
Crowne Plaza Denver Downtown Guest Services Specialist
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Syracuse, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 5, 2013

I travel all over the country and stay at various IHG hotels. This hotel takes excellent care of their guests and IHG members. From the bar staff to the front desk workers I felt valued and respected. Was upgraded to a suite and loved the comfort of my room. I will certainly be back.

Room Tip: Get a suite if you can, definitely worth it!
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Green Features: Excellent! The hotel certainly took steps to ensure that they are "green".
  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ryan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPDenver12, Guest Relations Manager at Crowne Plaza Denver, responded to this review, October 8, 2013
Dear Ryan D,

Thank you for your continued loyalty to the IHG Brand! Your positive review of the Crowne Plaza Denver Downtown is much appreciated and we look forward to having you as our guest again on your next trip to Denver.

Sincerely,
Crowne Plaza Denver Downtown Guest Services Specialist
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 5, 2013

Great place & location. Only downside is I wish they would keep restraunt open for dinner as the bar is just so busy. Staff very very friendly, informative and helpful. Good taxi service & within walking distance to attractions & other transportation services. Enjoyable experience.

Room Tip: My room was quiet even tough it was right by elevator.
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Green Features: Great that they have recycle bins in the rooms. More people and businesses should learn and do it. Save the plant.
  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alanw1350
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPDenver12, Guest Relations Manager at Crowne Plaza Denver, responded to this review, October 10, 2013
Dear Alanw1350,

Thank you for your positive review of the Crowne Plaza Denver Downtown. We are delighted to hear that you enjoyed your stay with us. Your feedback regarding the restaurant, Off Sixteenth, is much appreciated and has been shared with our Food and Beverage Team. It would be our pleasure to have you as our guest again.

Sincerely,
Crowne Plaza Denver Downtown Guest Services Specialist
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bedford Hills, New York
1 review
Reviewed October 4, 2013

Great location for a convention. Near to everything including the 16th Avenue Mall and free bus. Beds were really comfortable as were the pillows. The staff was friendly and helpful and everything was clean. Good place to stay. Only thing that could have used some improvement was the room service menu.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Linda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPDenver12, Guest Relations Manager at Crowne Plaza Denver, responded to this review, October 8, 2013
Dear Linda M,

Thank you for sharing your experience at the Crowne Plaza Denver Downtown. We are happy to hear that you enjoyed our central location and amenities. We will have a new room service introduced in the next few months and hope you will join us again to try it out. If there is anything further we can do to make your next stay a Perfect 5, please email our Management Team at wecare@hoteldenver.net.

Sincerely,
Crowne Plaza Denver Downtown Guest Services Specialist
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Town Central, South Africa
Level 5 Contributor
54 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed October 4, 2013

Very much a 3 star hotel. Busy and great location near the shops, but carpets etc need a deep clean. Croissants for breakfast need attention - inedible. The concierge gentleman very helpful. Check in staff definitely don't love their jobs.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Eric W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPDenver12, Guest Relations Manager at Crowne Plaza Denver, responded to this review, October 8, 2013
Dear Eric W,

Thank you for sharing your experience at the Crowne Plaza Denver Downtown. We are disappointed to hear that you did not fully enjoy your stay with us and we would like to personally address the issues you have brought to our attention. Please email our Management Team at wecare@hoteldenver.net.

Sincerely,
Crowne Plaza Denver Downtown Guest Services Specialist
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sandy, Utah
Level 1 Contributor
4 reviews
3 hotel reviews
Reviewed October 3, 2013

I'm a Platinum member and was upgraded to a very nice suite. This is the first time that I've stayed here. Front desk was extremely pleasant and efficient. The two concierges that I worked with really wanted to help and knew the area. I did not eat or try the restaurants; in my 30 years of travelling I have found that hotel restaurants have poor service, poor quality and are overpriced. This is not just Holiday Inn but nearly all nice hotels.

Going on... This is a very nice property, very clean and bright. I would like to know who was the designer of those horrible bathroom sinks that are set back so far from the edge. There was no way to shave or brush teeth without dribbling everywhere. I was swearing at the design every morning.

These are minor gripes and I plan to return in two weeks to this location. Rooms are a bit small and the floor layout is not efficient; and I had a suite.

Room Tip: Perhaps the renovated rooms have a better sink?
See more room tips
Green Features: I appreciate the effort to eliminate waste and the recycle container is a good thing in the room.
  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fossil286
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPDenver12, Guest Relations Manager at Crowne Plaza Denver, responded to this review, October 8, 2013
Dear Fossil286,

Thank you for your continued loyalty to the IHG Brand. Your positive review of the Crowne Plaza Denver is much appreciated and we are happy to hear that you enjoyed your stay with us. If there is anything further we can do to make your next stay a Perfect 5, please email our Management Team at wecare@hoteldenver.net.

Sincerely,
Crowne Plaza Denver Downtown Guest Services Specialist
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Denver

Property: Crowne Plaza Denver
Address: 1450 Glenarm Pl, Denver, CO 80202-5030
Phone Number:
Location: United States > Colorado > Denver > Central Business District , Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Green Hotel in Denver
#26 Business Hotel in Denver
#35 Romantic Hotel in Denver
#38 Family Hotel in Denver
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Denver 3.5*
Number of rooms: 364
Official Description (provided by the hotel):
Denver hotel is within walking distance of Denver's downtown attractions Located in the heart of downtown Denver, the Crowne Plaza Denver is the ideal place to base your trip to Colorado's capital. Our Denver hotel was recently renovated to provide you with the most comfortable and convenient stay in the downtown area. Downtown Denver offers many attractions close at hand during your stay. The 16th Street Mall and LoDo, Denver's hip, historic, downtown district, are both just one block from our hotel. Our Denver accommodations are also close to the Denver Museum of Art. Invesco Field at Mile High, the home of the Denver Broncos, is just a few blocks away. Business travelers can enjoy our upscale Denver accommodations and close proximity to several major businesses. The Colorado State Capital, Halliburton and Qwest are all within walking distance of our hotel. The Colorado Convention Center is also only 2 blocks away. Additionally, our Denver hotel offers three floors designed with the business traveler in mind that feature quiet hours and upgraded amenities. Plan a meeting with us at our downtown Denver hotel and take advantage of over 7,000 square feet of meeting space. Our hotel sales team is committed to helping you plan the best possible meeting during your stay. Stay with us in the Mile High City! ... more   less 
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Also Known As:
Denver Crowne Plaza

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