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Crowne Plaza Denver
Ranked #56 of 156 Hotels in Denver
GreenLeadersBronze level
Denver, Colorado
Level Contributor
130 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
“Where my guests stay”
4 of 5 bubbles Reviewed November 2, 2012 via mobile

I recommend it to visitors who are on somewhat of a budget. Good value for price right in middle of the action of downtown Denver. Swimming pool attracts guests and locals alike. "The Place", lobby bar, has excellent service (thanks Shelley & Tracey) and incredible nachos. It is extremely understated and certainly not pretentious. If you want luxury and extreme pampering try some of the luxury hotels within walking distance. Like all hotels downtown it is close to convention center, caters to foreign bus tours so the volume will vary with the conventions but they staff accordingly.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SatHizFakShon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPDenver12, Guest Relations Manager at Crowne Plaza Denver, responded to this review, November 5, 2012
Dear SatHizFakShon,

Thank you for sharing your experience at the Crowne Plaza Denver. We are delighted to hear that you enjoyed our central Downtown location and our staff's oustanding hospitality. It would be our pleasure to host your next stay in Denver!

Sincerely,
Crowne Plaza Denver Guest Services Specialist
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,503 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (388)
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English first
Denver, Colorado
Level Contributor
87 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed November 1, 2012

This was a nice hotel in downtown Denver. Not a special hotel, but it was a good place to stay for the night. The room seemed to be recently refurbished and was very nice and clean. There was no refrigerator, but I did not need one either. The breakfast buffet was nothing special, but was fine. I did not experience the bad stay that some people have described, and would consider staying here again.

Room Tip: I was on the 12th or 14th floor and it was plenty high enough to be away from street noise.
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  • Stayed October 2012, traveled solo
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
1 Thank MtnMatt1749
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPDenver12, Guest Relations Manager at Crowne Plaza Denver, responded to this review, November 5, 2012
Dear MtnMatt1749,

Thank you for sharing your experience at the Crowne Plaza Denver. We appreciate your feedback and it will be used for continual improvements and ongoing team training to ensure that all guests enjoy their stay with us. It would certainly be our pleasure to host your next stay in the Denver area.

Sincerely,
Crowne Plaza Denver Guest Services Specialist
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Naples, Florida
Level Contributor
126 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed November 1, 2012

I stayed here while attending a conference at the Denver Convention Center. The concierges were enormously helpful. The week before I arrived they arranged advance dinner reservations for my business meetings, and while I was there helped with last minute recommendations about where to entertain clients. The accommodations are nice and clean, and the hotel is within a couple of blocks walking distance to the downtown shopping area, popular restaurants and convention center. Transportation to the airport was convenient and affordable.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Diane D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPDenver12, Guest Relations Manager at Crowne Plaza Denver, responded to this review, November 5, 2012
Dear Diane D,

Thank you for your positive feedback on your recent stay at the Crowne Plaza Denver. We are so delighted to hear that you experienced our staff's outstanding hospitality and enjoyed so much of what Denver has to offer. It would certainly be our pleasure to host your next stay in Denver!

Sincerely,
Crowne Plaza Den
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Buffalo, NY
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 bubbles Reviewed October 29, 2012

Stayed at the Crowne Plaza for 5 nights while at a conference. The only nice thing was that the hotel is located close to the Convention Center and other downtown attractions (e.g. 16th Street Mall). The hotel has limited common spaces - a small lobby with a bar and restaurant. There is a parking garage that is part of the hotel building. The room that I had was at the end of the hall and was very small with a queen bed. I asked for a king bed but at check in there were none available. The bathroon was very small. The windows did not block out the outside noises and the early morning street noises (i. e. garbage truck) woke me up every day. The heating / cooling units were very noisy. I had turned mine off but could still hear the units in the adjacent rooms. In general the hotel is a little worn. Overall it was a disappointing experience.

Room Tip: Corner rooms are small.
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  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Robert8181
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPDenver12, Guest Relations Manager at Crowne Plaza Denver, responded to this review, November 5, 2012
Dear Robert8181,

Thank you for sharing your experience at the Crowne Plaza Denver. We are delighted to hear that you enjoyed our central Downtown location to experience so much of what Denver has to offer. Please accept our sincerest apologies for the inconveniences you experienced during your stay and we would love the opportunity to resolve these issues. If would you like to discuss your stay with our Management Team, please email wecare@hoteldenver.net.

Sincerely,
Crowne Plaza Denver Guest Services
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Naples, Florida
Level Contributor
440 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 602 helpful votes
3 of 5 bubbles Reviewed October 29, 2012

My wife and I just spent three nights here. The hotel is in a very good location near the Convention Center and 16th St. Mall. The staff is very friendly and the hotel is clean and quiet. However, the room was drab but adequately appointed. Housekeeping service was efficient. The public areas on the first floor are outdated and in need of a total renovation. The "business center" consists of two pc's and a printer that did not work when we were there. The restaurant and bar area are dreary. We have stayed in several Crown Plaza properties but this one did not measure up to most in appearance and amenities. However, we got a very good deal on Priceline so the value was certainly there.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Equity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPDenver12, Guest Relations Manager at Crowne Plaza Denver, responded to this review, November 5, 2012
Dear Equity,

Thank you for sharing your experience at the Crowne Plaza Denver. We are delighted to hear that you enjoyed our ideal Downtown location. Your feedback is much appreciated and will be used for continual improvements and team training to ensure all of guests have a wonderful experience with us.

Sincerely,
Crowne Plaza Denver Guest Services Specialist
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Black Hawk, Colorado
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed October 25, 2012

I stayed at the Crowne Plaza downtown Denver location earlier this month. We stayed there for two nights and left my car parked in the hotel's "secure" parking garage. On my drive home I realized that there were items missing from my car. (iPod, Prescription sunglasses, a coupe of jackets) The thief was even nice enough to tug hard enough on the soft top on my jeep to rip the seams on the rear window.

I called the hotel to report the theft and the manager on duty took down my information and told me that a rep from their insurance company would call me. Well, it's been over a week and no call from the insurance guy. I have no alternative other than to assume that the Crowne Plaza Downtown Denver is blowing me off. It cost me $22 per day to park in their garage plus another $500+ to replace everything that was stolen or damaged. Thanks for nothing!!

Beyond the fiasco of parking security and the poor customer service after I reported the incident, the rooms were OK, but nothing particularly fancy. A little small, but that should be expected given the downtown/highrise building.

I thought the staff in the lounge was pretty good. They were nice, approachable and provided good service.

I doubt that I'll stay at this hotel again. If I do stay there again I'll either leave my car at home or make certain to leave NOTHING of value in the parking garage.

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Coons10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPDenver12, Guest Relations Manager at Crowne Plaza Denver, responded to this review, November 12, 2012
Dear Coons10,

Thank you for sharing your experience at the Crowne Plaza Denver. First, please accept our sincerest apologies for the experience you had with us. It is always our first priority for guests to have an enjoyable and safe stay with us. Despite our best efforts to keep our parking garage secure for our guests, we still encourage all guests to remove all valuables from their vehicles. Our Management Staff has followed up with our insurance company regarding the incident and if you would like to speak further with the Management Staff, please email wecare@denverhotel.net. Again, we apologize for recent experience with us and we have utilized your feedback to improve the security of hotel. We are happy to hear that you enjoyed our staff’s wonderful hospitality in The Lounge and we welcome you to return as our guest during your next stay in Denver.

Sincerely,
Crowne Plaza Guest Services Specialist
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Adelaide, Australia
Level Contributor
79 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
3 of 5 bubbles Reviewed October 22, 2012

I stayed at this hotel for 4 nights in October.

Good points are...
Central Location, close to the Mall.
Rooms are of a good size.
The entire hotel is non-smoking
Free wifi

Bad points are...
Hotel is a bit old, and showing its age.
Breakfast is very lack lustre and is not up to the same standard as other Crowne Plaza Hotels.
Food choices and quality at the Breakfast buffet were of poor standard,

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank FrequentTravelAussie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPDenver12, Guest Relations Manager at Crowne Plaza Denver, responded to this review, November 5, 2012
Dear FrequentTravelAussie,

Thank you for sharing your experience at the Crowne Plaza Denver. It is wonderful to hear that you enjoyed our prime Downtown location and many of our wonderful amenities. We appreciate all of your feedback and it will be used for ongoing team training to improve our guests' experience.

Sincerely,
Crowne Plaza Denver Guest Services Specialist.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Denver

Property: Crowne Plaza Denver
Address: 1450 Glenarm Place, Denver, CO 80202
Phone Number:
Location: United States > Colorado > Denver > Central Business District , Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Green Hotel in Denver
#26 Business Hotel in Denver
#35 Romantic Hotel in Denver
#38 Family Hotel in Denver
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Denver 3.5*
Number of rooms: 364
Official Description (provided by the hotel):
Denver hotel is within walking distance of Denver's downtown attractions Located in the heart of downtown Denver, the Crowne Plaza Denver is the ideal place to base your trip to Colorado's capital. Our Denver hotel was recently renovated to provide you with the most comfortable and convenient stay in the downtown area. Downtown Denver offers many attractions close at hand during your stay. The 16th Street Mall and LoDo, Denver's hip, historic, downtown district, are both just one block from our hotel. Our Denver accommodations are also close to the Denver Museum of Art. Invesco Field at Mile High, the home of the Denver Broncos, is just a few blocks away. Business travelers can enjoy our upscale Denver accommodations and close proximity to several major businesses. The Colorado State Capital, Halliburton and Qwest are all within walking distance of our hotel. The Colorado Convention Center is also only 2 blocks away. Additionally, our Denver hotel offers three floors designed with the business traveler in mind that feature quiet hours and upgraded amenities. Plan a meeting with us at our downtown Denver hotel and take advantage of over 7,000 square feet of meeting space. Our hotel sales team is committed to helping you plan the best possible meeting during your stay. Stay with us in the Mile High City! ... more   less 
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Also Known As:
Denver Crowne Plaza

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