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“Best Service”

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Renaissance Denver Stapleton Hotel
Ranked #45 of 160 Hotels in Denver
Reviewed October 15, 2013

I am an active member of the National Association of Purchasing Management-Denver (NAPM-Denver) and visit the Renaissance Denver Hotel one or two times per month. This review is to focus on the level of consistent excellent customer service I see during each visit. I wish I had all the names of the 'regular' folks that make each event so enjoyable however I have just a few to share...Deb Hoover, Senior Catering Sales Manager, Ahmed Benchouaf, Assistant Banquet Manager and Hassnae. These and many others truly represent how special the Reaniassance Denver hotel is. Thank you. Kelly Mickelson, Purchasing Director, Adams County School District 50, Westminster, CO 80030

  • Stayed: October 2013, traveled on business
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1  Thank Kelly M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DenverRenaissance, General Manager at Renaissance Denver Stapleton Hotel, responded to this reviewResponded October 21, 2013

As a frequent guest of the Renaissance Denver Hotel, we’re ecstatic to discover that the level of service we provide is always exceptional! Thank you for your kind recognition of our staff members; we’ll be sure to share your comments with those that you specifically mentioned. We’re looking forward to seeing you again soon!

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1,245 - 1,251 of 1,640 reviews

Reviewed October 14, 2013

This was my 3rd year staying at the Renaissance Denver and it continues to be the best experience. I am a trade show staff member so I am familiar with the event staff as well as the hotel staff. The event staff coordinator, Kara is the most organized and gracious person to interact with and Tim and Ahmed lead the support staff with perfection as their goal. All the way down the line to the meal servers, you will meet the most helpful and friendly staff members! The core staff remains the same each year so you return to a family environment where everyone remembers you. The area restaurants are close, including our favorite Bar Louie, but you will not be disappointed with the Renaissance restaurant so there is no need to venture out if time or transportation are a factor. Enjoy the Denver experience while staying at a quality hotel!

Room Tip: Facing the mountains is a prime view! You can see the city skyline as well. A perfect way to start y...
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  • Stayed: October 2013, traveled on business
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Thank Travelgurl1956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DenverRenaissance, General Manager at Renaissance Denver Stapleton Hotel, responded to this reviewResponded October 21, 2013

Thank you for your warm compliments on the Renaissance Denver Hotel! We’re thrilled that our conference and event staff is constantly hitting the mark year after year for your trade show. Our prime location in Downtown Denver keeps you close to wonderful eateries and other great attractions. We can’t wait to see you again!

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Reviewed October 10, 2013

This hotel and restaurant was really wonderful. Angie A, my server in the restaurant treated me as a special guest. She was courteous, efficient, and a lot of fun. My room was clean, very nice and the hotel personnel were first rate. What a great place to stay. I'll stay there every time I'm in Denver.

  • Stayed: July 2013, traveled solo
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Thank geri s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DenverRenaissance, General Manager at Renaissance Denver Stapleton Hotel, responded to this reviewResponded October 16, 2013

Thank you for your compliments on the Renaissance Denver Hotel! We’re looking forward to seeing you again. Our Vivace! Ristorante is often a favorite among our guests and we’re glad that you enjoyed dining with us! It’s wonderful to discover that your accommodations and the service you received exceeded your expectations.

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Reviewed October 9, 2013

We loved our stay here. We were here three days. Check in was easy. They gave us a room on the 12th floor which was a BEAUTIFUL view of Denver downtown. The Hotel is beautiful. Our room was clean and lots of room. They have Aveda products which are my favorite. Very upscale. I have never stayed in a hotel with Aveda products. We ate in the hotel for breakfast every morning. Their breakfast buffet is amazing. They even have bagels and lox. Cooked to order eggs /omelets . Our waitress, Angela was always so nice!! I spoke with the manager Brian and told him how great his hotel and staff were because we were so pleased. I would stay there again any time I was in Denver. Loved our stay.

  • Stayed: October 2013, traveled as a couple
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Thank Sally J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DenverRenaissance, General Manager at Renaissance Denver Stapleton Hotel, responded to this reviewResponded October 16, 2013

There’s no better way to start your day than with a view of Downtown Denver! We’re thrilled that you had an exceptional stay with us. When visiting the Renaissance Denver Hotel, we want all of our guests to experience luxury. It’s great that our prestige bath and beauty amenities added to your trip! Your kind words for our hotel and staff are greatly appreciated. We hope to see you again soon!

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Reviewed October 7, 2013

We recently stayed at this hotel. The staff was very courteous and helpful. The rooms were clean and well taken care of by the housecleaning staff. We stayed for a week and over the weekend of the Phish concert. I was pleased that we were not disturbed by noise when the hotel was booked. The restaurant was well run and the wait staff very courteous and helpful especially Fabiola. I liked that their were gluten free and vegetarian choices. We had a very pleasant stay.

  • Stayed: August 2013, traveled with family
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Thank Nancy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DenverRenaissance, General Manager at Renaissance Denver Stapleton Hotel, responded to this reviewResponded October 16, 2013

No matter what your dietary needs are, the Vivace! Ristorante at Renaissance Denver Hotel has something for everyone! Thank you for your warm regards on our hotel and employees. We’ll be sure to share your comments with the staff member you specifically mentioned; they will definitely make her day. Attending a concert in Downtown Denver with family members sounds like a lot of fun! Rest and relaxation is very important after a night out at an event and we’re glad we provided you with that. It would be a pleasure to have you back!

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Reviewed October 5, 2013

I stayed at this hotel for a conference recently. Room was average, but clean so no real complaints there. The A/C worked GREAT as I like a cold room to sleep. Housekeeping was very good. Nice lobby to visit and hang out although the bar was way understaffed for the weekend (why do hotels ALWAYS under staff during a conference or convention, they should know better!) The food in the bar was pretty decent. Usual bar fare, hamburgers, salads and appetizers. Was disappointed in the ONE restaurant though. It is an Italian restaurant and the food was just so so. A lot of money for very average food.
They do have a free shuttle from the airport but on the way back to the airport it does stop at the Holiday Inn. Allow at least an extra 40 minutes to get back to the airport depending on traffic.

  • Stayed: September 2013, traveled on business
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1  Thank Jean O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DenverRenaissance, General Manager at Renaissance Denver Stapleton Hotel, responded to this reviewResponded October 9, 2013

Keeping cool on your stay is important and we’re glad that your accommodations were to your liking. We’re happy that you had a good time at the conference you attended and relaxing by our bar! Your input is greatly appreciated and we will be sure to take your suggestions into consideration. It would be nice to have you back at the Renaissance Denver Hotel on your next trip to the city.

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Reviewed October 4, 2013

I spent two weeks at this hotel and found the hotel to extremely nice in all aspects. Most important was the graciousness of the staff. In particular Angie A. in the dining room. Angie always had a smile, was a spot on server and made the stay perfect.

  • Stayed: September 2013, traveled on business
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1  Thank Vic H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DenverRenaissance, General Manager at Renaissance Denver Stapleton Hotel, responded to this reviewResponded October 9, 2013

Being away from home for a long period of time can be difficult, but we’re glad we were able to keep you comfortable at the Renaissance Denver Hotel! Our Vivace! Ristorante is often a favorite among our guests and we’re thrilled that the service you received there had such a positive impact on your stay. We’ll be sure to share your comments with the staff member you mentioned; we’re sure her day will be made! Thank you for sharing your experience with us. We welcome you to stay with us again on your next Denver excursion.

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Additional Information about Renaissance Denver Stapleton Hotel

Address: 3801 Quebec St, Denver, CO 80207-1629 (Formerly Renaissance Denver Hotel)
Phone Number:
Location: United States > Colorado > Denver
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotel in Denver
#16 Business Hotel in Denver
#22 Romantic Hotel in Denver
Price Range: $75 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Denver Stapleton Hotel 3.5*
Number of rooms: 399
Official Description (provided by the hotel):
Embrace the understated luxury found at our Renaissance Denver Stapleton Hotel conveniently located just off I-70 between the Denver International Airport (DIA) and Downtown. Our North Denver hotel is pet-friendly and close to area attractions including the Shops at Northfields, Quebec Square Retail Center and Dick's Sporting Goods Park. Plus, as an esteemed sponsor of DSG Park, our hotel is the official home of the Colorado Rapids, located mere minutes away. Every guest will indulge in luxurious guest rooms offering balconies with expansive views and luxurious amenities, while those visiting on business appreciate our impeccably designed conference space spanning over 40,000 sq. ft. of flexible event space. Family vacationers especially enjoy our proximity to the Colorado Convention Center, Coors Field, Larimer Square, the Denver Zoo, the Museum of Nature and Science, and Bass Pro Shop. Discover the distinctive style of our Denver hotel. ... more   less 
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Also Known As:
Renaissance Denver
Denver Renaissance

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