We stayed at the Renaissance Denver for two nights - at the beginning and end of our vacation.
Both times, we had a lovely stay, the facilities are great, and the rooms are lovely - spacious and very clean with great views.
The first night was great, we nipped over to the iHop for breakfast, and then grabbed a cab to take us to pick up our RV for our main vacation.
The RV didn't come with any pillows and bedding, so we purchased these from Walmart. After dropping off the RV and returning to the hotel for our last night before our journey home, we brought all of the pillows and bedding back to the hotel with us.
One of the pillows was damaged during our vacation, so I left this in the bin at the hotel.
To be clear - this was a pillow bought from Walmart - NOT a hotel pillow.
Anyhow, after returning from our trip, I was very surprised to find I had a $25.00 charge on my credit card, apparently for "damage to property"!!
I called up the hotel, and they said we had damaged their pillow and so were charging for it. They would not accept my explanation and assurance that it was a pillow we had bought ourselves for our trip in the RV.
Other than the surprise charge on my credit card, and a very long train that tooted it's whistle through the night (there's a railroad right next door), we did have a lovely stay at the hotel. It's just a shame that it was soured at the end.
- Official Description (provided by the hotel):
- Embrace the understated luxury found at our Renaissance Denver Stapleton Hotel conveniently located just off I-70 between the Denver International Airport (DIA) and Downtown. Our North Denver hotel is pet-friendly and close to area attractions including the Shops at Northfields, Quebec Square Retail Center and Dick's Sporting Goods Park. Plus, as an esteemed sponsor of DSG Park, our hotel is the official home of the Colorado Rapids, located mere minutes away. Every guest will indulge in luxurious guest rooms offering balconies with expansive views and luxurious amenities, while those visiting on business appreciate our impeccably designed conference space spanning over 40,000 sq. ft. of flexible event space. Family vacationers especially enjoy our proximity to the Colorado Convention Center, Coors Field, Larimer Square, the Denver Zoo, the Museum of Nature and Science, and Bass Pro Shop. Discover the distinctive style of our Denver hotel. ... more less
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- Also Known As:
- Renaissance Denver
- Denver Renaissance