Everything looked good until we arrived. Not the room we were shown in pictures. It had a sign on the door warning of bed bugs. We tried to contact the property manager and left a message. Did no receive a response until 2 days later. In the mean time we went to another location. We have been informed we will not be able to get a refund and were charged a cancellation fee. Bad form.
- Official Description (provided by the hotel):
- Brooks Tower Furnished Apartments at 16th Street Mall-Convention Center. Walk to everything in the heart of Downtown Denver's premier location. Refreshed and remodeled in 2016. Spacious 1bedroom-1bathroom 825 sq.ft. + balcony, 2bedroom-2bathroom 1,200 sq. ft. + balcony, 1bedroom-2bathroom Penthouse 1,500 sq. ft. + double balcony. Move-in ready. Full furnished luxury apartments on 18-41st floors, full service property. Full kitchen, full size appliances, refrigerator/freezer, dishwasher, cook ranges/over, microwave. Short term, 1-4 month vacation+corporate rentals. Save 20-30% versus a hotel. 150% more space than a hotel room, 100% like home. 16th Street Mall, Convention Center, businesses, state capitol, sport facilities,performing arts center, art museum, and more! 24 hour Front Desk electronic card access. Gated in-building parking 24 hour garage manager, fully equipped gym, outdoor pool and pool deck May 31-Oct 1. Balcony's, DirectTV, wireless internet, utilities. Stunning Rocky Mountain+ Sunset + City views. Plush Hotel Luxury Reserve Collection 600 thread count Eqyptian cotton bedding, comforters with duvet covers, towels, pillows. Two restaurants connected to building; III Forks upscale steak house, Cool River Cafe, Sam's No. 3 Diner. 24 hour 7-11 attached to side of building,exceptional convenience. ... more less
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- Also Known As:
- Brooks Tower Condo Hotel Denver