As season ticket holders to the Denver Center theater program, we visit the Limelight a half dozen times a year, and have done so for years. It's a good restaurant with a KILLER location for pre-theater dinners. For years, we've sat happily by the window, indulging in first class people watching (theater crowds are great). Two visits ago, we couldn't be accomodated, but the manager noted our preference on our account, and promised the table for next time. On Saturday(4/13/13), we arrived and while the table was open, the manager (a new person) refused to sit us there, putting us up against the fire exit at a two person table. This was exacerbated by the fact that I am using a "knee scooter" due to a recent ankle replacement. There was so little room I almost fell. When we revisited the manager to ask again why we were not permitted at our "normal" table, she became very agressive, saying it was reserved for frequent patrons. Our comment that we'd eaten there at least 20 times was met with "well, we have people who have been here more than 30 times", and that I should have called a day ahead to alert them about my knee scooter. I've had poor servers at fine dining establishments, but never agressive, rude managers. I can only hope that Kevin Taylor, who has created a very good restaurant here, reads reviews. We were insulted, shocked, and will be looking for alternatives.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.