We were here the week before Memorial Day and it was still off-season. So, none of the restaurants on the mountain were open and the hotel was minimally staffed. As a result, there was no one to assist with luggage, the pool needed vacuuming, the coke machine on our floor was out of order and so on.
One of our rooms was unmade on arrival but the front desk apologized profusely and offered a free upgrade to a suite. So, good recovery there.
If you're planning to visit during the winter or summer seasons, you might want to look at the reviews of others who have visited during those times.
But, the rooms great. Very comfortable. The pool/gym area was also nice with an exercise room, sauna, indoor/outdoor pool and hot tub.
When we checked in, we got some rather confusing instructions about the gold elevators vs. the silver elevators but, in the end, we could get to and from our rooms either way.More
- Free Wifi
- Free Parking