We stopped for coffee and sweet rolls. No one in line in front of us. Service very slow; had to repeat our order 3 or 4 times. The cash register program corners you into paying a tip, although no real service is provided. The drinks took longer than normal to be ready. Although we had ordered and paid for sweet rolls, they were not provided. When I quietly and courteously requested our order, staff members were not very forthcoming, and provided the wrong order. So I again had to request our order, which appeared to be an imposition on the staff. Then, as we were getting ready to leave, one of the staff members came over and insulted us for having actually asked to have the food that we ordered and paid for! We are so bummed out; we were so happy to have a new bakery in town. We were looking forward to stocking up on fresh bread, but certainly cancelled that idea. What a shame. Skip this bakery and coffee shop. Get your bread at Clarks Market or Le Bosquet; it's just as good and the staff members are friendly!