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“Service is horrible” 1 of 5 bubbles
Review of Hampton Inn & Suites Craig

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Hampton Inn & Suites Craig
Ranked #2 of 10 Hotels in Craig
Certificate of Excellence
Windsor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Service is horrible”
1 of 5 bubbles Reviewed November 9, 2009

I called and made reservations in June, one year in advance of a conference I was taking my students to. Little did I know, when I called to check my reservations in November, they couldn't find me in the system. They are now booked. Thanks for the service....I now have to stay in Steamboat Springs and transport my students 55 minutes every day for a five day conference. I don't suggest this hotel whatsoever. There was no offer to help us find other rooms in Craig...just a "sorry." Sorry doesn't cut it!

Stayed November 2009, traveled on business
Helpful?
3 Thank Mel2347
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CIGCOCRAIG, Manager at Hampton Inn & Suites Craig, responded to this review, November 16, 2009
Dear Reviewer,

Thanks for taking the time to write your review.
We try to accomodate all guests with accuracy and timeliness. We apologize for how your experience left you feeling that we ddo not provide great customer service. Given a the chance we would certainly try to make your experience outstanding.
Sincerely,
The management at Hampton Inn & Suites, Craig.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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353 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
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Additional Information about Hampton Inn & Suites Craig

Property: Hampton Inn & Suites Craig
Address: 377 Cedar Court, Craig, CO 81625
Phone Number:
Location: United States > Colorado > Craig
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 10 Hotels in Craig
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Craig 2.5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Hampton Inn & Suites Craig Hotel Craig
Hampton Inn And Suites Craig

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