This was NOT what we were expecting. On arrival the drive in to the property is pleasant. The golf course looks quite good too (non-golfers' assessment). However, this place is utterly schizophrenic. For a start, it's pretty hard to even find reception, especially when from the website you'd think you were staying in the attractive old mansion house - the reality is, you're probably staying in the 'modern' block, which looks okay on the outside, but is hopelessly shabby on the inside.
The hotel really need to do something to enforce proper parking too - I have never seen so many cars taking up two (or even three!) parking spaces in my life! We had to park right at the other end of the property!
Once in reception, the service was slow but passable. The inside of the building looks like a fake street and, bizarrely, you can buy a Mini or BMW alloys...There is also a BMW training academy on the site...
Anyway, whether that is to your taste or not, at least it is clean, which is, quite frankly, more than can be said for the residential parts of the building, which remind me of a rather delapidated leisure centre I used to use when I was a school kid.
Our room was passably decorated in parts. There's no air conditioning (this doesn't bother me, but is a no no for many). The paint was peeling off the walls in our bathroom. The painting and grouting had been redone but the gloss hadn't even been wiped down afterwards. The bed was comfortable and fine, and there was tea and coffee etc. Basically the room would have been great when it was first done, but I think that was some time ago!!
The hallways between the rooms are cobwebby and full of stacked chairs etc. There were food crumbs on one of the carpets, and another was so threadbare it had been repaired with duct tape!!
The food setup in the hotel is bizarre. The restaurant is a buffet (school dinners, anyone?) and the a la carte can be found in the noisy sports bar downstairs. I understand that there is another restaurant over in the mansion house, but we couldn't access this - there was a wedding on (we gathered when we went to look - there weren't any signs!).
I have to say that the standard of food we had here was okay at night (pub better than buffet). However, there literally WASN'T any continental breakfast when I looked the next morning.
Restaurant staff were variable - one or two stood out as trying very hard under difficult circumstances.
The pool is okay - it's quite small but there is a sauna and a bubble pool, which were pleasant. The pool is COLD though!
This hotel is trying to do a hundred things at once - conferences, golf, outdoor activities, weddings, spa - and failing at a number of them. Although it's probably a passable conference venue, it's a BAD hotel, and as a guest you just feel like an inconvenience.
What really bothers me is that none of the modern buildings are shown on the cleverly taken photographs on the website - the advertising media is highly misleading. We thought we were staying in the pretty old Mansion House - BEWARE- unless your booking specifically says so, you'll be in the modern building off to the side.
Bottom line - I was very disappointed with this place. I'd have been disappointed if it was a £45 a night roadside inn chain. This just isn't good enough. De Vere higher management - if you're listening, this particular site is damaging your brand. I won't be staying with De Vere again at all, my time off is too hard earned and infrequent to be spent in a place like this.
- Official Description (provided by the hotel):
- De Vere Venues Wokefield Park blends the charm of a traditional mansion house hotel in Reading with the amenities of a modern executive centre to offer a fabulous choice of accommodation and superb leisure facilities, including a US PGA-standard 7,000-yard championship golf course, boasting elevated tees and nine lakes for the ultimate golfing challenge. As you would imagine with 250 acres of landscaped grounds, outdoor activities are well catered for at Wokefield. From weddings to business events, our Wokefield Park venue is perfectly equipped to fit your every need. Wokefield Park is a great base to explore Berkshire with its many attractions and places of interest and is easily accessible from the M4 and close to Reading for direct trains from London, making Wokefield Park an obvious choice of hotels in Berkshire. It is with regret that the Wokefield Park Mansion House Spa is closed until further notice. We apologise for any inconvenience caused. ... more less
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- Also Known As:
- De Vere Venues Wokefield Park Hotel Reading