We chose this hotel because it's close to the airport. Sad to say, considering it's a 4-star hotel, it doesn't even come close to a 2-star hotel. From the time we checked in, no one was at the front desk, we have to wait about 10 minutes to get accommodated. The room is small and dark and very pricey. It's and it smells like sewer. Not even a complimentary bottled water and newspaper. The shower splashes all over the place. The breakfast sucks, service is so slow. We requested to get extended for an hour or two and even offered to pay, but the answer was NO. The staff didn't do anything to get our simple request granted, all they can say is "Sorry, we cannot" Will never stay at this hotel again. It's not worth it. Very, very poor service and accommodation.
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- Also Known As:
- Hotel Stotsenberg Philippines/Angeles City