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“Comfortable accommodation for the whole family”

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Quest Hotel and Conference Center Clark
Quezon City, Philippines
Level 5 Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Comfortable accommodation for the whole family”
Reviewed October 20, 2013

This was during the time of the Hot Air Balloon Festival, and the whole Clark area was crowded, including this hotel. We stayed in one of the villas which was a great place to stay so you won't be bothered by other guests. Villa was spacious enough for a family with kids. Had one master's bedroom, another bedroom with 2 beds, and one other small room.
We only stayed one night so I don't have much to say about the service. Nothing bad, but just the average service level for a hotel chain.

  • Stayed February 2013, traveled with family
    • Value
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Helpful?
2 Thank Mas P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
holidayinnclarkphil, Public Relations Manager at Quest Hotel and Conference Center Clark, responded to this review, February 24, 2014
Dear Mas P,

Thank you for review during your hot air balloon stay. We are glad that you and your family enjoyed your stay in one of our Garden Villas. We look forward to welcoming you and your family back to Clark soon.

Sincerely yours,

Grace
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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498 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
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English first
Dubai, United Arab Emirates
Level 4 Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed October 17, 2013

We arrived just after a Typhoon had struck earlier in the day, so there were HUGE trees down everywhere, from the airport (Clark) to the hotel. Located in the old airbase, still a lot of guests from the former residents of Clark.
The staff were very friendly at all times, and very helpful.
The room I had was a good size, the bed very comfortable. The bathroom was small, very American motel in style. You couldn't take a nice long soak in the bath after a long day.
Visited the bar, again very American in style. Happy hour was great value and the food/bar snacks excellent. Karaoke in the bar at 9pm was good fun, with many joining in. Not a luxury hotel, but a good one none the less.

  • Stayed October 2013, traveled on business
    • Value
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    • Service
Helpful?
1 Thank KeithRowson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
holidayinnclarkphil, Public Relations Manager at Quest Hotel and Conference Center Clark, responded to this review, February 24, 2014
Dear KeithRowson,

Thank you for your great review. We are very glad that you appreciated our service and have enjoyed your stay. We look forward to welcoming you back at Holiday Inn Clark!

Sincerely yours,

Grace
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Quezon City, Quezon City, Philippines
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 17, 2013

We've seen and stayed in this hotel since the first year it was built. We so love this place specially the villas. Nothing has really change in here but im giving it a thumbs up since the whole family has so much good memories in this place. And never was a time that our rooms were untidy and the staff were not accommodating. I wish to go back

Room Tip: If your staying here as a family,take a villa!
See more room tips
  • Stayed November 2012, traveled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank Ma Nathien Alex... M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
holidayinnclarkphil, Public Relations Manager at Quest Hotel and Conference Center Clark, responded to this review, February 24, 2014
Dear Ma Nathien Alex... M,

Thank you for your great review and loyalty throughout these years. We are delighted that your have enjoyed your stay, year after year at our Garden Villas. We are looking forward to welcoming you back to you family's favorite spot.

Sincerely yours,

Grace
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Irvine
Level 4 Contributor
46 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed October 9, 2013

This hotel is within the Clark ecozone. The hotel itself is unremarkable and people come here more for the golfing or as an overnight stay near the airport. When I was there, the hotel looks old and some parts are in need of repair. The pool itself was nice but the rooms looked worn already.

  • Stayed July 2013, traveled as a couple
    • Value
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Helpful?
1 Thank BSay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Quest Hotel and Conference Center Clark, responded to this review, October 24, 2013
Dear BSay,

Thank you for taking the time to communicate your concerns via TripAdvisor. We apologize for any inconvenience you have experienced.

Though we would prefer you had a better experience at the hotel, we would like to thank you for providing your feedback. We have taken note and wish to thank you for all your comments. These are of great importance to us and allow us to monitor and improve our service continually. Your business is valued and we hope your future travel plans will continue to include IHG properties.

Regards,

Brenda J.
eMedia Coordinator
IHGCare
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Manila, Philippines
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 7, 2013

We stayed in Holiday Inn for a family vacation. I can say that the hotel is first class with all the amenities this hotel could offer. The room is spacious with a very comfortable bed. The buffet breakfast is really good. The pool is quite big to accommodate the guests. I'll book in this hotel again for my next family vacation.

  • Stayed May 2013, traveled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank she_p091308
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
holidayinnclarkphil, Public Relations Manager at Quest Hotel and Conference Center Clark, responded to this review, February 24, 2014
Dear She_P091308,

Thank you for your lovely review of Holiday Inn Clark! We are happy to know that you and your family enjoyed your stay. We look forward to welcoming you back in your nice hotel in Clark.

Sincerely yours,

Grace
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Level 4 Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed September 17, 2013

My boyfriend and I stayed at Holiday Inn Clark for one night after arriving from HK on a Dragonair flight. The pool was being repaired. I agree with the other writers like dadamiec that it is getting old but in my opinion, it is still being maintained. A few spots and stains are visible but overall it is clean and maintained well. No complaints I just did not like seeing the bedsheets and food trays in the corridors as Capt Mark observed.

I suggest free shuttle services to/from the airport (it is so close and yet it seems so far for travellers). I also suggest more shuttles throughout the day, to the mall or downtown so we do not feel like we are isolated.

I have an affinity for Chambers Hall (the hotel). I remember looking at it when I was very little. I was told that it was the Bachelors Officers Quarters (BOQ). We stayed in one of the houses across from Chambers Hall, which is where the Non-Commissioned-Officers with families were billeted by the Air Force. Then the eruption and evacuation. Memories.

  • Stayed August 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
3 Thank R M B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
holidayinnclarkphil, Public Relations Manager at Quest Hotel and Conference Center Clark, responded to this review, February 24, 2014
Dear R M B,

Thank you for your review. We are glad you have such fond memories of the former chambers which is now the Holiday Inn Clark. Very few people that we know have experienced the old Clark. Glad you and your boyfriend enjoyed your stay. We look forward to welcoming you back and you reminisce the good 'ol fun of Clark Air Base.

Sincerely yours,

Grace
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Level 5 Contributor
74 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed September 15, 2013

If you're going to Clark for the golfing, this would be by far the best property to stay at. Very convenient ( 5-7 minutes drive from Clark airport, and 2 minutes to the Mimosa Golf Club )

The hotel, although slightly pricey by Clark standards, offers good service, clean rooms and a decent shower. (Most hotels in the Clark and Angeles area have low-flow showers which is quite annoying)

The breakfast is sumptous and tasty at the ground floor coffee shop.
The top floor restaurant has brazilian-style churrasco for dinner and carries some good wines.

Cant find much, if at all, to complain about this property.

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Steve_Mark2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
holidayinnclarkphil, Public Relations Manager at Quest Hotel and Conference Center Clark, responded to this review, February 24, 2014
Dear Steve_Mark2013,

Thank you for your nice review and recommendation of Holiday Inn Clark. We are happy that you enjoyed your stay and appreciated the food offerings at breakfast and wines at Rodizio. We look forward to welcoming you back to your "perfect for golfing" hotel in Clark.

Sincerely yours,

Grace
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quest Hotel and Conference Center Clark

Property: Quest Hotel and Conference Center Clark
Address: Mimosa Drive | Mimosa Leisure Estate, Clark Freeport Zone, Angeles City, Luzon 2023, Philippines (Formerly Holiday Inn Clark)
Location: Philippines > Luzon > Central Luzon Region > Pampanga Province > Angeles City > Clark Freeport Zone
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Luxury Hotel in Clark Freeport Zone
Price Range (Based on Average Rates): $
Hotel Class:4 star — Quest Hotel and Conference Center Clark 4*
Number of rooms: 303
Official Description (provided by the hotel):
Quest Hotel and Conference Center, Clark is a 4 star hotel with an affordable lifestyle. It aims to combine the value of premium budget hotels with unique and inspiring designs, creative hospitality concepts and state of the art technology for travelers seeking a stylish and unpretentious working environment. ... more   less 
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Also Known As:
Holiday Inn Resort Clark Field Hotel Clark Freeport Zone
Holiday Inn Clark Field
Holiday Inn San Fernando Pampanga
San Fernando Pampanga Holiday Inn
Quest Hotel And Conference Center Clark Philippines/Angeles City

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