We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

“Friendly Staff” 4 of 5 stars
Review of Holiday Inn Express Colorado Springs Airport

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Holiday Inn Express Colorado Springs Airport to your Saves list
Holiday Inn Express Colorado Springs Airport
2.5 of 5 Hotel   |   1815 Aeroplaza Dr., Colorado Springs, CO 80916   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Book Direct and Save
Ranked #48 of 106 Hotels in Colorado Springs
Topeka, Kansas
Level Contributor
56 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Friendly Staff”
4 of 5 stars Reviewed June 17, 2014

Having stayed at this hotel before and having a good experience, I did not hesitate to stay again.

Previously, we had a room with a king bed. This trip we had my father-in-law, so we got a room with two queen beds. My wife had foot surgery and was using a knee scooter. While a king room seemed spacious, the two queen bed room seems cramped, especially since she had to use the scooter. I asked about a handicapped room with two queen beds, but was told they do not have such rooms.

The breakfast was the usual standard fair. While not outstanding, it was hot and good enough. LIvia (I think that was her name) was working the breakfast area and although it was packed with people, she kept everything stocked. I have never seen someone working the breakfast area who worked so hard, and was so friendly. I was happy to give her a tip!

The evening and morning desk personnel was friendly and helpful.

I stayed again about two weeks later. Everything was the same, friendly staff, etc. One difference, however, was that in the bathroom of my room, there were two small globs of dried toothpaste from a previous occupant. To my rememberance, this was the only cleanliness issue I encountered in four visits.

I will definitely stay here on my next trip to Colorado Springs.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Ecintopkan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

123 reviews from our community

Traveler rating
    53
    33
    25
    7
    5
See reviews for
41
29
4
32
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • German first
  • Any
English first
Alexandria, Virginia
1 review
1 of 5 stars Reviewed June 6, 2014

I was checked into a room and it was not what I expected. Hair on the sink and toilet. Gross. The room felt stuffy and didn't smell fresh. It was late and I just wanted to go to bed at this point. The bed was uncomfortable and hard so it wasn't easy to fall asleep. After all the tossing and turning and finally drifting to sleep the loud air conditioner would wake me up. Toss, Turn, Loud A/C all night long. Breakfast was tasteless and the coffee wasn't great either. I will never stay here again.

  • Stayed June 2014, traveled on business
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Karen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Colorado Springs Airport, responded to this review, June 22, 2014
Dear Karen M,

Thank you for taking the time to review our property. I’m very disappointed to hear about your experience, particularly the room condition. I want to assure you that our hotel is very proud of its level of service, cleanliness and quality of its product. I would love the opportunity to regain your faith in our hotel and would welcome the opportunity to discuss your stay in further details. We have sent you a private message to obtain additional detail regarding your stay.

Again, thank you and I look forward to hearing back from you very soon.

Sincerely,

John O
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kansas City
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 5, 2014

I can't review the property, because we didn't stay here. Through a mix-up in communication with other family members, I booked this hotel by mistake. Sharon C. went above and beyond to get us a refund, even though we had booked through an Internet travel sight. I was a bit frantic, but Sharon handled everything with calmness and professionalism. She processed our refund immediately and sent us on our way to be with family.
Sharon, thank you so much. Hope you got the flowers we sent.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars
      Service
Helpful?
Thank ladyj_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anaheim, CA
Level Contributor
80 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed May 31, 2014

My daughter and I stayed here for 2 nights at the end of our 5 state 10 day road trip. Property is located near the airport. You need to drive a few miles to access restaurants, shopping, etc. Rooms are dated in their appearance and small. Difficult to walk between the beds/desk/etc. Bathroom showers could use updating. Refrigerator and microwave provided in room but ice is available only on 2nd floor. Breakfast choices were great. Most memorable feature of this hotel is that desk staff are extremely helpful and friendly in providing recommendations and directions.

Stayed May 2014, traveled with family
Helpful?
Thank BoydChicks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Colorado Springs Airport, responded to this review, June 16, 2014
Dear BoydChicks,

Thank you for taking the time to provide feedback on your stay. It is unfortunate the room layout prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction.

Thank you again for your comments, we look forward to serving you in the future.

Sincerely,

Ben J
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St Louis
Level Contributor
83 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed May 29, 2014

Never in all my travels have I stayed in a room where you had to sit on the bed to watch TV. Could not move from one end of the room to the other without renning into the desk chair. The pillows were the size of a small throw pillow and very uncomfortable.

Breakfast was good with a lot of choices. the staff was friendly and the room was very clean.

Since I do a lot of travel, I was able to get three of our four nights free which made the overall charge about what it should be for such a small room.

Room Tip: See the room before you check in
See more room tips
  • Stayed May 2014, traveled as a couple
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Thewondererca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Colorado Springs Airport, responded to this review, June 16, 2014
Dear Thewondererca,

Thank you for staying and taking the time to post a review. I am pleased that you found our hotel staff friendly and that you liked our complimentary breakfast.

However, it is unfortunate to know that you were not fully satisfied with our facility, particularly with your room accommodation. I apologize for any inconvenience you may have experienced. Rest assured that I have shared your comments with our hotel management to consider improvements where needed.

I hope you give us the chance to host you again in the future and give you the best hotel experience that we could offer.

Sincerely,

Faith R
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado Springs, Colorado
Level Contributor
113 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed May 17, 2014

Spent several nights here while in town house hunting. All the staff was very friendly and always greeted us. The room was very cramped with 2 queen beds, a chair, refrigerator, desk with chair, and dresser. Bathroom was just as cramped. Felt like a motorhome bathroom with the angled sink. Luckily the pancake maker arrived half way through our stay, so breakfast had more variety. All our needs were met, and would probably check in again.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank dahdls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 7, 2014

After staying at the Holiday Inn Express Colorado Springs Airport, I will surely stay at this property again when I am in Colorado Springs. It appears that the hotel has been recently renovated, so all the furniture and fixtures are in great condition. The bed was very comfortable and I got a better night's sleep than I had anticipated (I always have a hard time sleeping in a new place the first night). The only inconvenience I experienced was a lack of free/ accessible power outlets in the room, but that is a minor problem and had no negative impact on my stay.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Chris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sharon c, General Manager at Holiday Inn Express Colorado Springs Airport, responded to this review, June 30, 2014
Peggy H,
Thank you so much for taking the time to write a review. I am so glad to hear that you had a pleasant stay! I am grateful to have wonderful guests like you that are faithful to our Holiday Inn Express brand. The next time you are in town, stay with us and stop by the front desk and say hello. And as always, thank you for Staying Smart!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Colorado Springs hotels
0.1 mi away
Holiday Inn Colorado Springs (Airport)
Holiday Inn Colorado Springs (Ai...
#20 of 106 in Colorado Springs
4.5 of 5 stars 230 reviews
0.5 mi away
Hampton Inn Colorado Springs Airport
Hampton Inn Colorado Springs Air...
#34 of 106 in Colorado Springs
3.5 of 5 stars 317 reviews
0.5 mi away
Quality Inn
Quality Inn
#57 of 106 in Colorado Springs
3.5 of 5 stars 87 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Hilton Garden Inn Colorado Springs Airport
Hilton Garden Inn Colorado Sprin...
#12 of 106 in Colorado Springs
4.5 of 5 stars 426 reviews
0.6 mi away
Radisson Hotel Colorado Springs Airport
Radisson Hotel Colorado Springs ...
#7 of 106 in Colorado Springs
4.5 of 5 stars 710 reviews
0.4 mi away
TownePlace Suites Colorado Springs South
TownePlace Suites Colorado Sprin...
#47 of 106 in Colorado Springs
4.5 of 5 stars 75 reviews
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express Colorado Springs Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Colorado Springs Airport

Property: Holiday Inn Express Colorado Springs Airport
Address: 1815 Aeroplaza Dr., Colorado Springs, CO 80916
Phone Number:
Location: United States > Colorado > El Paso County > Colorado Springs
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Colorado Springs
#26 Business Hotel in Colorado Springs
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Colorado Springs Airport 2.5*
Number of rooms: 94
Official Description (provided by the hotel):
Holiday Inn Express Airport Offers Comfort and Convenience Getting there has to be fast and convenient too. Only 2.5 miles from the Colorado Springs Airport (COS), we are your ideal destination. Begin your day with our 'Express Start' breakfast which features a variety of delicious breakfast items, including our exclusive cinnamon rolls, omelets, biscuits and gravy, bacon, sausage and much more. No matter what brings you to Colorado Springs, your room is your personal retreat. The key word is comfort with our Simply Smart luxurious bedding, expanded cable with HBO, refrigerator, microwave,flat screen t.v., DVD players as well as our exclusive Kohler showerhead. NEw pool And Hot Tub. Imagine having all the tools you need for business, high-speed Internet, spacious desk with ergonomic chairs, 24 hour business center, copying and faxing services for your convenience.A choice location for the business traveler we are less than 2 miles from Peterson Air Force Base, Lockheed Martin, ITT, Northrop Grumman, Boeing, Ratheon, SI International, Serco, Arinc, Coca Cola, Siemens, and General Dynamics. Families appreciate this great location. We are situated off of I-24 with easy access to several local attractions. Come and rise the Cog Railway to the top of Pikes Peak America's mountain, tour the awe-inspiring Garden of the Gods, take a chance at the Cripple Creek Casinos, Cliff Dwelling and see a concert at the World Arena. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, IHG, Hotwire, Priceline, Odigeo and Travelocity so you can book your Holiday Inn Express Colorado Springs Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Colorado Springs Airport Hotel Colorado Springs
Holiday Inn Colorado Springs
Colorado Springs Holiday Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing