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“Would Stay Again”

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DoubleTree by Hilton Hotel Colorado Springs
Ranked #18 of 105 Hotels in Colorado Springs
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Would Stay Again”
Reviewed August 22, 2013

Only reason the rooms gets an "average" rating is due to a few minor issues that were annoying. 1. Shower nobs are in need of upgrading. Felt like they were going to fall off, temperature was hard to guage. Reception said hotel was 30 years old and those things are being s l o w l y replaced. Pigeon living on balcony and dead phones the other issues. Overall it was a pleasant stay.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Zach H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri S, Director of Sales at DoubleTree by Hilton Hotel Colorado Springs, responded to this review, August 23, 2013
Dear ZachH - Thanks so much for the recent review you posted on our property. Glad to hear that you had an enjoyable stay & that you would come back. This is very important to us & what we strive for every day! Thanks again & we look forward to serving you again in the future.

Sherri Sheeran
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,160 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (142)
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English first
Sacramento, California
Level 4 Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed August 21, 2013

Stayed at this property for one night on way to Denver. The hotel was clean. We ordered breakfast and it was delivered hot and well prepared. Price was reasonable. Front desk was not warm and welcoming at check-in but "business like".

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank WSChinita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri S, Director of Sales at DoubleTree by Hilton Hotel Colorado Springs, responded to this review, August 23, 2013
Dear WSChinita - We really appreciate your feedback & taking a few moments to post a review on our property. Glad to hear that it was convenient for you on your way to Denver. With our location being right off the main interstate, I hope you will consider us again the next time you are passing through. Thanks again.

Sherri Sheeran
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marietta, PA
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 21, 2013

We recently stayed there for a family wedding held at another resort in town. I was kinda surprised that the room did not have a microwave or refrigerator. It did, however, have Wolfgang Puck coffee, which I enjoyed very much. We had the breakfast buffet which was very nice with a good variety of choices. Our room faced the highway and did not have much of a view. I understand you can request a room with a view and refirgerator. The room was pleasant enough and large and clean. I kept seeing the shuttle vans out front with a large chocolate chip cookie on the side and I wondered what that was about. I hear that you are suppposed to get one on check-in. Guess they were out???? Really expected more from a Hilton hotel.

Room Tip: Ask for room with refrigerator, microwave, and a mountain view.
See more room tips
  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Moodyluvah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri S, Director of Sales at DoubleTree by Hilton Hotel Colorado Springs, responded to this review, August 23, 2013
Dear Moodyluvah - We are so sorry to hear that we fell short of your expectations during your recent stay with us. We never want to hear that from our guests, however, the feedback is invaluable as it helps us to strive to be better. I do hope that you will give us another chance the next time you are in the Springs. Thanks again for your feedback.

Sherri Sheeran
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, United States
2 reviews
Reviewed August 21, 2013

This was a very comfortable, convenient hotel which hosted a large number of people for a duplicate bridge tournament. Everything went very smoothly; the only complaint I had was that the smaller conference rooms were kept way too cold for comfort.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Anjenette C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri S, Director of Sales at DoubleTree by Hilton Hotel Colorado Springs, responded to this review, August 23, 2013
Dear AnjennetteC - Thank you for taking the time to post a review from your recent stay with us. We truly appreciate hearing from our customers. So glad to hear that you enjoyed your stay & look forward to having you again next summer for the bridge tournament. Thanks again!

Sherri Sheeran
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florissant, United States
Level 1 Contributor
4 reviews
3 hotel reviews
Reviewed August 21, 2013

I am allergic to molds. Nose ran every time I went into bathroom. Air conditioning never got cold. Reported it, they checked it and said it was working fine. Thermostat set at 60, never got below 70 in room. Ran out of newspapers every morning at restaurant. Reported poor service by server to management and corrective action taken. ATM non-funct and was told 3 days in a row it would be repaired that day. Never did get repaired. Staff very nice; meeting rooms nice;ladies bathroom by meeting rooms with non funct toilets, slow to drain sinks.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Marilee V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri S, Director of Sales at DoubleTree by Hilton Hotel Colorado Springs, responded to this review, August 23, 2013
Dear MarileeV - We are glad to hear that you enjoyed your recent stay with us. Hearing from our customers is always invaluable & we share the feedback with all of our staff. So thanks for taking a few moments to post a review. I hope we have the pleasure of serving you again in the future.

Sherri Sheeran
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mississauga, Canada
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 19, 2013

Recently stayed 6 nights with 38 family members for a family wedding. The hotel was perfect for our needs. Clean and spacious - our room had a king bed, sofa and fridge. We had family from Canada, Missouri and Nebraska and this hotel fit our needs perfectly. The hotel is shaped in a square and we were able to gather in the courtyard at night and not bother anyone. The staff was friendly and helpful and breakfast while not included in the stay was very good, Definatley would stay here again

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Colleen8789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri S, Director of Sales at DoubleTree by Hilton Hotel Colorado Springs, responded to this review, August 20, 2013
Dear Colleen8789 - We are so glad to hear that you enjoyed your stay recently during a family wedding. Our courtyard is lovely & a great gathering place so glad you took advantage of it. Thanks for posting a review & we hope to see you again the next time you're in the Springs.

Sherri Sheeran
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
Level 5 Contributor
56 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed August 18, 2013

Stayed here 6 nights for bridge tournament. Front desk person most incompetent that I have ever seen. Rooms are dumpy and service poor without adequate stocking of supplies even when asked. Rooms are however large and have microwave and refrigerator. Long lines for women's bathroom because inadequate number of stalls to begin with and many of these stall did not work. There was a $50 charge to leave a day earlier.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Colorado Springs

Property: DoubleTree by Hilton Hotel Colorado Springs
Address: 1775 E Cheyenne Mountain Blvd, Colorado Springs, CO 80906-4030
Phone Number:
Location: United States > Colorado > El Paso County > Colorado Springs
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Romantic Hotel in Colorado Springs
#19 Business Hotel in Colorado Springs
#30 Family Hotel in Colorado Springs
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Colorado Springs 3.5*
Number of rooms: 299
Official Description (provided by the hotel):
Make the DoubleTree by Hilton Colorado Springs your first stop when traveling to Colorado. Our Colorado Springs hotel is just off of I-25 and offers a complimentary shuttle to the Colorado Springs Airport. Walk to the World Arena Event Center just two blocks from the hotel. With scenic Colorado Rocky Mountain views of Pikes Peak and Cheyenne Mountain, our hotel is the perfect place to relax for both business and leisure travelers. Walk into the warm ambiance of our newly renovated Colorado Springs hotel and immediately feel like family as our friendly staff welcomes you with a warm chocolate chip cookie and superior customer service at check-in. During your stay, you can enjoy a convenient, casual breakfast, lunch or dinner in our hotel restaurants, Maxi's Bar and Grille and Atrium Cafe. If you prefer to go out, our ideal location is within walking distance of the restaurants, shopping and a 20-screen theater. Once you return to the hotel from a long day of business or leisure activities, we have plenty of ways to unwind and enjoy yourself. From dancing to a relaxing glass of wine in our new Quiet Wine Bar, heated indoor pool, inviting exterior courtyard, fitness center, and beautiful guest rooms (complete with ultra, high-speed wireless internet access), you're sure to find the perfect setting for your Rocky Mountain getaway. Don't forget to check out our DoubleTree Colorado Springs hotel specials for additional savings. Book one of our packages today, there's one for every budget. Check out all the great activities nearby: • Pikes Peak & the Cog Railway • Cheyenne Mountain Zoo • Seven Falls • Cave of the Winds • Ancient Native American cliff dwellings at Manitou Springs • U.S. Olympic Training Center • "Garden of the Gods" • Royal Gorge You can also enjoy hiking, fishing, horseback riding, golfing, sightseeing, jogging or hot air ballooning in the area. ... more   less 
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Also Known As:
Doubletree Colorado Springs
Colorado Springs Doubletree

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