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“Nice stay”
Review of Quality Inn South

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Quality Inn South
Ranked #41 of 104 Hotels in Colorado Springs
Reviewed August 5, 2014 via mobile

In the area for our 30th Anniversary. Room was great. Staff was also. Could use a few different items on breakfast bar.
Hot tub was hot but jets to high and go everywhere. Pool was nice but could of been warmer even though it is Aug. could of been heated.

Stayed: August 2014
Thank The2Moores
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
814DeniseD, Front Office Manager at Quality Inn South, responded to this reviewResponded August 25, 2014

We appreciate your feedback on how we can improve. We work at keeping the variety at our breakfast bar changing. When we have maintenance on the pool pumps and equipment the temperature control is turned off during that maintenance. I’m sorry it took place during your stay. Our pool is kept at 86 degrees. I hope you will come and stay with us again.

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135 - 141 of 257 reviews

Reviewed July 29, 2014

It was nice to stay in a hotel which had a staff that really liked to serve their guests. Nida at the front desk started our stay off with a smiling welcome and the whole stay just kept getting better. I think Nida set the tone for the evening staff as they were all very pleasant. Morning breakfast was very nice, with hot items and plenty to go around. I will be back next time I am in the Colorado Springs area to stay at this hotel

Room Tip: There were no bad rooms at the hotel but the ones on the northside would be further from the street.
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  • Stayed: July 2014, traveled with friends
    • Location
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Dan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
814DeniseD, Front Office Manager at Quality Inn South, responded to this reviewResponded August 25, 2014

Thank you for choosing to stay with us. It’s always a pleasure to make your stay as enjoyable as possible. We’ll see you next visit.

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Reviewed July 29, 2014

OK hot breakfast, staff was friendly. Happy housekeepers. Easy to adjust the hot water in shower.

Very heavily stained carpet in room; blood, wine? Large holes in popcorn ceiling in room. Bathroom vanity with laminate torn off. Enamel on tub mangled. Dark, dreary halls. Ancient elevator. Broken ice machine on our floor. Beer bottles and other nice decorations left under portico. No sound insulation around old windows. Small work desk.

Time for a major overhaul (way past time, actually) or a bulldozer.

  • Stayed: June 2014, traveled on business
    • Location
    • Sleep Quality
    • Service
2  Thank Robert N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
814DeniseD, Front Office Manager at Quality Inn South, responded to this reviewResponded August 25, 2014

I'm happy to hear our staff was friendly. We strive for excellence in customer service. The good news is we will be doing a remodel in 2015. We hope you come back to experience the improvements.

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Reviewed July 26, 2014

Very nice. Booked ahead and they had everything set up for us. They have an elevator. We had a room on the third floor with a view of the mountains. Nice clean rooms. Breakfast was good in the a.m. Would stay there again when in Colorado Springs.

Room Tip: If you are physically challenged, make sure you ask for the first floor or ask if they have an Eleva...
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  • Stayed: July 2014, traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank Pam C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joshua L, Front Office Manager at Quality Inn South, responded to this reviewResponded July 28, 2014

Dear Guest ,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,
Joshua Long

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Reviewed July 25, 2014

We have stayed here for over a month and enjoy the hotel very much. We have not had any problems.
The staff is friendly and prompt at serving you.
Breakfast has a lot of variety and is always fresh and warm. I love that they have a free coffee bar 24 /7..
The House Keeping staff goes above and beyond . They are so friendly and terrific with our little dog Maggie...
The bed comforters are so cozy I want to take mine home..:)
We will definitely be returning in the near future...

  • Stayed: July 2014, traveled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Stacy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joshua L, Front Office Manager at Quality Inn South, responded to this reviewResponded July 28, 2014

Dear Guest ,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,
Joshua Long

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 25, 2014

The staff at this hotel were very friendly and really tried their best to accommodate all of their guests. Our room was very quiet and we had a good stay. I only had two minor complaints. First, we found the room to be warmer than we would have liked. We asked them to look at the air conditioning unit, but I never found it cool enough during the day even though the AC was set as cold as possible. Secondly, the computer in their business center was very slow. Neither of these two issues would prevent me from staying at this hotel again; I would gladly return to this hotel.

  • Stayed: July 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank trvlbug99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joshua L, Front Office Manager at Quality Inn South, responded to this reviewResponded July 28, 2014

Dear Guest ,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,
Joshua Long

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 21, 2014

Stayed for one night (a Tuesday night) and was pleased with the clean room and the fact that our dog was welcome, as well. In a good location to shopping, restaurants, local attractions, etc. I would recommend a rear room as it was very quiet. Got a great night sleep with the comfy bed and pillows. Seriously, a great night sleep. My only complaint was the breakfast. There were multiple things missing and the staff was slow to refill. It wasn't that busy and was frustrating to wait while the staff did something (I'm not sure exactly what) in the kitchen area. I wasn't the only one who was exasperated as there were a few other people asking for simple items to be refilled. Things like cups, plastic ware, etc. Overall, a nice hotel stay, but breakfast could sure be improved.

Room Tip: Ask for room in the rear of hotel
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  • Stayed: July 2014, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Erica J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joshua L, Front Office Manager at Quality Inn South, responded to this reviewResponded July 25, 2014

Dear Guest,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,
Joshua Long

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn South

Address: 1410 Harrison Rd, Colorado Springs, CO 80905-4002
Phone Number:
Location: United States > Colorado > El Paso County > Colorado Springs
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#21 Family Hotel in Colorado Springs
#34 Business Hotel in Colorado Springs
Price Range: $77 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn South 2.5*
Number of rooms: 111
Official Description (provided by the hotel):
Welcome to the newly-remodeled Quality INN South, the perfect hotel for the leisure and business traveler. Conveniently located off I-25, we're just minutes from popular area attractions, such as the World Arena, Seven Falls, Pikes Peak, Ft. Carson and downtown Colorado Springs. ... more   less 
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Also Known As:
Comfort Inn South Hotel Colorado Springs
Comfort Inn Colorado Springs
Colorado Springs Comfort Inn

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